56
LATITUDE
®
Communicator Patient Manual
English
Activating the LATITUDE Cellular Data Plan
Contact LATITUDE Patient Services at 1-866-484-
3268 to subscribe to the LATITUDE Cellular Data
Plan. There is a cost for this service unless your clinic
has made other arrangements. An activated plan
works only with your LATITUDE NXT USB Cellular
Adapter. If a replacement adapter is ever needed,
or if you need to update your subscription, contact
LATITUDE Patient Services.
Once the LATITUDE Cellular Data Plan is activated,
you can verify the connection by following the
instructions in “Checking that the Communicator
Can Connect to the LATITUDE System” on page
59. If you travel to another location with your
Communicator, check the connection from that
location.
Troubleshooting and Support
Subscription to the LATITUDE Cellular Data Plan
does not guarantee coverage. Actual coverage may
be affected by such things as terrain, weather, foliage,
buildings and other construction, signal strength,
customer equipment, and other factors.
The Sending Waves may light yellow if your
Communicator cannot connect through an activated
LATITUDE Cellular Data Plan. If this happens,
refer to the Sending Waves sections of this manual,
page 49 through page 54. If the Communicator
is still unable to connect, contact lATiTUDE Patient
Services for assistance.
if your Communicator is not able to connect to the
lATiTUDE system using the lATiTUDE Cellular Data
Plan, try plugging the Communicator into an active
telephone jack.
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