69
Troubleshoo
ting
LATITUDE™ Communicator
Patient Manual
Action if using
a standard
telephone
connection:
•
Check that the telephone cable is plugged
in tightly to a telephone wall jack and the
Communicator.
•
Pick up the telephone that is using
the same telephone wall jack as the
Communicator, and check for dial tone. If
no dial tone, try a different telephone wall
jack.
•
If you have DSL internet service, ensure
you are using a DSL filter between the
Communicator and the telephone wall
jack.
•
Check that the analog telephone service
supports the tone dialing mode.
• Press the Status button for 3 seconds
3 seconds as
explained in
the Clinician Website” on page 20
. Then
proceed to the Verify section on page
Verify (all
connection
types):
• If the connection was a success, the
indicators will be lit as shown below.
•
If one Yellow Sending Wave remains,
contact your health care provider.
•
If other Yellow Wave errors remain, refer to
the applicable error in this section.
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