NL Troubleshooting
Malfunction
Cause and Troubleshooting
Door cannot be
opened.
Water level is too high.
▶
Start the program pump down.
Power cut.
▶
Open the door with the emergency release.
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶
Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶
Make sure that the drain pipe and water drain
feed hose is not kinked or pinched.
Drain pump is clogged.
▶
"Cleaning the drain pump", Page 51
is activated.
Resume the program by Centrifuge or off-
too busy-
know.
"Resume program at rinse hold", Page 41
▶
pumps to choose and press Start/Refill
Water drain hose is connected too high.
▶
Mount the water drain hose at a maximum of 1 meter
height.
Pump cover not assembled correctly.
▶
Assemble the pump cover correctly.
Detergent dosage is too high.
▶
Immediate measure: mix a tablespoon of fabric softener
ter with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
▶
During the next wash, reduce by an equal amount.
load the amount of detergent.
Unauthorized extension mounted on the water drain
hose.
▶
Remove unauthorized extensions to the wa-
discharge hose. Connect device
No water flows into
the device. The
detergent was not
washed in.
Start/Refill
▶
Press Start/Refill
was not pressed.
.
The strainers in the water supply are clogged.
▶
Clean the strainers in the water supply
Water tap is closed.
▶
Open the water tap.
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