EN
30
Troubleshooting
www.bora.com
8 Troubleshooting
X
X
Observe all safety and warning information (see the Safety chapter).
Operating situation
Cause
Remedy
The cooktop cannot be switched on Knob ring missing
Slot the knob ring onto the control knob.
The fuse or automatic circuit breaker of the
electrical wiring system in the apartment and/or
house is defective
Replace the fuse
Switch the automatic circuit breaker back on
The fuse or the automatic circuit breaker trips
several times
Contact the BORA Service Team
The power supply is disconnected
Have a specialist electrician inspect the power
supply
Odours and vapours are formed
when operating the new cooktop
This is normal with brand new appliances
Wait a few operating hours
If odours continue to form, contact the BORA
Service Team
The cooling fan continues to
run when the cooktop has been
switched off
The cooling fan will continue to run until the
cooktop has cooled down and will then switch off
automatically
Wait until the cooling fan switches off automatically
A cooking zone or the entire
cooktop switches off automatically
A cooking zone has been in operation too long
Put the cooking zone back into operation (see the
Operation chapter).
The overheating protection has tripped
(see the Appliance description chapter)
The power setting is automatically
shut off prematurely
The overheating protection has tripped
(see the Appliance description chapter)
Control knob display
L
The childproofing feature is activated
Switch off the childproofing feature (see the
Operation chapter)
Control knob display
v
,
No or unsuitable cookware on the cooking zone
Only use suitable cookware
Select the cookware size depending on the cooking
zone (see the Appliance description chapter)
Control knob display
/
Continuous operation (8 s) of the control knob or
control knob dirty
Take your finger off the control knob or clean the
knob
Control knob display
E 0 1 9
Error in the touch surface values
Turn the control knob to the “0” position
Call the BORA Service Team
Control knob display
E 0 0 2
,
E 0 2 1
,
E 0 5 7
,
E 0 8 2
,
E 0 8 3
Temperature too high
Allow the cooktop to cool
Tab. 8.1
Resolving a fault
X
X
Acknowledge the error by tapping the control knob.
X
X
In all other cases, contact the BORA Service Team (see Warranty, technical service and spare parts chapter) and enter the error
number displayed and the appliance type.
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