Boca Systems Complete IDE Series, Руководство пользователя

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Servicing Your Boca Product
If factory service is required, you will be given a Return Merchandise
Authorization (RMA) number. Please place this number on the outside of
the package
when you return the item(s) for service and reference it on any
correspondence included in the package. Boca Research, Inc. will return any
product which is not accompanied by an RMA number.
3. Refer to the Warranty Statement if the product is covered under the five-year
Boca Research, Inc. Limited Warranty.
4. Certain parts will not be covered under the Boca Research, Inc. Limited
Warranty. Dealer installed parts are warranted by the dealer. Parts which you
have installed yourself are covered only by the suppliers warranties. In these
cases, Boca Research, Inc. can identify which parts are defective, but will not
replace such parts until specific written authorization is received from you.
The cost of parts and labor involved in making such repairs will be billed to
you C.O.D.
5. When sending the IDE200 to Boca Research, Inc. for repairs, please be sure to
include:
• the Complete IDE200 (board only)
• copy of the original invoice
• your return street address (for UPS purposes)
• your phone number
• the RMA number mentioned above.
Package the product securely in a container equivalent to the original
packaging, and insure the package to protect against loss or damage during
transit. Shipping charges must be prepaid; C.O.D. shipments will not be
accepted. Please use the address below for all correspondence:
Boca Research, Inc.
RMA Department - RMA # __________
1601 Clint Moore Road
Boca Raton, FL 33487-2841
6. If the repairs performed on your IDE200 were covered by the warranty, Boca
Research, Inc. will return it prepaid via UPS.