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Complete IDE Series: IDE200
The Standard Free Technical Support
number is for quick answers to specific
inquiries on product features and
technical questions (call 407-241-8088;
M-F, 8 am to 6:30 pm EST). Direct
access to technical support
representatives is provided on a
limited basis. If you require immediate attention or in-depth help with the
installation of the product, please call our 900-priority support number for
service. This number gives you immediate access to senior-level technicians.
The number is 900-555-4900. You will be charged $2.00 per minute. The
charges will appear on your next phone bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the product
you purchased is of the highest caliber. Sometimes, however, a component
may be missing from the box, or is damaged or corrupt in some way. If this
happens, immediately return the entire package to your place of purchase so
you may exchange it for a new one. Your dealer should be able to provide you
with an exchange far more quickly than by contacting us directly. If for some
reason you are unable to return the product directly to its place of purchase,
refer to the “Servicing Your Product” and “Warranty” sections in this manual
for instructions.
Boca BBS
407-241-1601
Automated
Fax Retrieval
System
407-995-9456
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Technical
Support Fax
407-997-0918
Priority Service
900-555-4900
($2 per minute)
Standard Free
Technical Support
407-241-8088
On-Line Support!
CompuServe: GO BOCA
Internet:
email: [email protected]
on the World-wide WEB:
http://www.boca.org
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