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Service books

About service books

Service books determine which services are available on your BlackBerry® device. If your device is

integrated with an account that uses the BlackBerry Enterprise Server, your system administrator can

send service books to your device that determine whether features such as remote address lookup and

wireless calendar synchronization are available.
Service books arrive on your device either over the wireless network from your wireless service provider

or system administrator or through the BlackBerry Desktop Software when you connect your device to

your computer.

Accept a service book

1. In the device options, click Advanced Options.

2. Click Service Book.

3. Highlight the new service book.

4. Press the Menu key.

5. Click Accept.

Delete a service book

1. In the device options, click Advanced Options.

2. Click Service Book.

3. Highlight a service book.

4. Press the Menu key.

5. Click Delete.

To restore a service book, on the Service Book screen, press the Menu key. Click Undelete.

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Содержание 8100 SMARTPHONE

Страница 1: ...User Guide...

Страница 2: ......

Страница 3: ...a folder 12 Collapse a folder 12 BlackBerry Basics shortcuts 12 No application opens when I press a Convenience key 13 Shortcuts 14 BlackBerry Basics shortcuts 12 Phone shortcuts 15 Camera shortcuts 1...

Страница 4: ...he sensitivity level for voice commands 25 Turn off voice prompts 25 Set playback options for voice dialing 25 Help your device recognize certain numbers 26 Voice dialing troubleshooting 40 Camera 42...

Страница 5: ...ettings 53 Message list settings 54 Message shortcuts 16 Message troubleshooting 56 MMS messages 80 MMS message basics 80 MMS message attachments 83 Message settings 53 Message list settings 54 Messag...

Страница 6: ...0 Reconcile email messages over the wireless network 110 Delete email messages over the wireless network 110 Wireless data synchronization prerequisites 111 Synchronize organizer data over the wireles...

Страница 7: ...135 Media card settings 137 Media shortcuts 19 Media troubleshooting 139 Maps 141 Map basics 141 Location bookmarks 143 Map shortcuts 20 Map troubleshooting 144 Contacts 145 Contact basics 145 Mailing...

Страница 8: ...nology basics 169 Bluetooth technology settings 170 Bluetooth technology troubleshooting 171 Date and time 173 Set the date and time 173 Get the date and time from the wireless network automatically 1...

Страница 9: ...voice command 39 About the preferred wireless network list 192 Add a wireless network to the preferred wireless network list 193 Change the order of preferred wireless networks 193 Delete a wireless n...

Страница 10: ...d party applications 209 Set up a direct Internet connection for third party applications 209 Set permissions for third party applications 210 Third party application connection permissions 210 Third...

Страница 11: ...er troubleshooting 128 Media troubleshooting 139 Map troubleshooting 144 Contact troubleshooting 152 Calendar troubleshooting 159 Alarm troubleshooting 167 Bluetooth technology troubleshooting 171 Not...

Страница 12: ...ords or letter combinations that you type and adds them to your custom word list When you use multi tap you press a letter key once to type the first letter on the key and twice to type the second let...

Страница 13: ...on that you want to switch to does not appear highlight Home Screen and press the Enter key Assign an application to a Convenience key Your device includes two Convenience keys located on either side...

Страница 14: ...der with a plus sign beside it Collapse a folder 1 Click a folder with a minus sign beside it BlackBerry Basics shortcuts Move the cursor To move the cursor roll the trackball Exit a screen or move ba...

Страница 15: ...to the Home screen press the End key Lock the keyboard or device To lock the keyboard on the Home screen hold the key To unlock the keyboard press the Send key and the key To lock the device set a pa...

Страница 16: ...p of a screen press 1 To move to the bottom of a screen press 7 Move to the next or previous item To move to the next item press 6 To move to the previous item press 4 Move to a list item or menu item...

Страница 17: ...he Home screen hold the key Turn on a theme or notification profile To turn on a theme or notification profile highlight a theme or notification profile Press the Space key Phone shortcuts Answer a ca...

Страница 18: ...a message from a message list To compose a message from a message list press the comma key Reply to or forward a message To reply to a message press the exclamation point key To reply to all press the...

Страница 19: ...NUM lock press the Alt key Insert a period or at sign in an email address field To insert the at sign and periods in an email address field press the Space key Type in a number or password field To ty...

Страница 20: ...shortcuts Search for text in an attachment To search for text in an attachment press the exclamation point key Switch between the table of contents and full content of a document attachment To switch...

Страница 21: ...ess the question mark key View a thumbnail version of a web page To view a thumbnail version of a web page press X To return to the normal view press any key Stop loading a web page To stop loading a...

Страница 22: ...ng a song press the Mute key again Move to the next or previous item To move to the next item press 6 To move to the previous item press 4 Map shortcuts Zoom in to a map To zoom in to a map press the...

Страница 23: ...dar options set the Enable Quick Entry field to No To move to the next day week or month press 6 To move to the previous day week or month press 4 To move up an hour in the calendar press 2 To move do...

Страница 24: ...call and answer the incoming call click Answer Drop Current To place a current call on hold and answer the incoming call click Answer Hold Current To leave a conference call and answer the incoming c...

Страница 25: ...to a different application and you want to end the phone call press the End key Switch calls 1 During a call if you receive another call click Answer Hold Current 2 Click Swap Make a phone call when t...

Страница 26: ...s the default volume for all calls even if you adjusted the volume during a previous call 1 In the phone press the Menu key 2 Click Options 3 Click General Options 4 Set the Default Call Volume field...

Страница 27: ...key 4 Click Save Adjust the sensitivity level for voice commands Sometimes your device might not recognize the contacts or phone numbers that you say 1 In the device options click Voice Activated Dia...

Страница 28: ...ail access number If your SIM card is provisioned for voice mail the voice mail access number might already appear on the screen Contact your wireless service provider for more information about voice...

Страница 29: ...mber or highlight a contact 3 Press the Send key 4 During the second call press the Menu key 5 Click Join Note When you add more than two numbers to a conference call place the conference call on hold...

Страница 30: ...picture 5 Press the Menu key 6 Click Select 7 Center the picture in the box 8 Click the trackball 9 Click Save Change the caller ID picture for a contact 1 When editing a contact highlight the pictur...

Страница 31: ...stores call logs for 30 days To stop viewing call logs in a message list in the phone options click Call Logging Highlight None Press the Space key Add notes to a call log 1 In the phone highlight a c...

Страница 32: ...Verify that your wireless service provider has set up your SIM card for this service Turn on call waiting 1 In the phone press the Menu key 2 Click Options 3 Click Call Waiting 4 Set the Call Waiting...

Страница 33: ...e Add a call forwarding phone number 1 In the phone press the Menu key 2 Click Options 3 Click Call Forwarding 4 Highlight a type of calls to forward 5 Press the Menu key 6 Click New Number 7 Type a p...

Страница 34: ...has provided you with a default call barring password Block calls 1 In the phone press the Menu key 2 Click Options 3 Click Call Barring 4 Highlight a call blocking option 5 Press the Menu key 6 Clic...

Страница 35: ...provided by your wireless service provider 7 Click the trackball To turn off fixed dialing press the Menu key Click Disable FDN Mode Add a fixed dialing phone number 1 In the phone press the Menu key...

Страница 36: ...mart Dialing 4 Set the Country Code and Area Code fields 5 In the National Number Length field set the default length for phone numbers in your country 6 Press the Menu key 7 Click Save Note When you...

Страница 37: ...ort 1 In the phone press the Menu key 2 Click Options 3 Click TTY 4 Set the TTY Mode field to Yes 5 Press the Menu key 6 Click Save When TTY support is turned on an indicator appears in the device sta...

Страница 38: ...d to Call Log Stop ending calls when you insert your device in the holster 1 In the phone press the Menu key 2 Click Options 3 Click General Options 4 Set the Auto End Calls field to Never 5 Press the...

Страница 39: ...input method to type the letter Delete highlighted items To delete highlighted items press the Backspace Delete key Phone troubleshooting I cannot make or receive calls 1 Try performing the following...

Страница 40: ...keyboard Change the voice dialing language In the device options click Language Set the Voice Activated Dialing Language field Press the Menu key Click Save My device does not recognize names or numb...

Страница 41: ...voice command 1 In voice activated dialing wait for the sound 2 Say Check coverage Check the battery power level using a voice command 1 In voice activated dialing wait for the sound 2 Say Check batte...

Страница 42: ...Save Turn off voice prompts 1 In voice activated dialing wait for the sound 2 Say Turn prompts off Set playback options for voice dialing 1 In the device options click Voice Activated Dialing 2 Perfor...

Страница 43: ...he Menu key Click Save My device does not recognize names or numbers in a voice command 1 Try performing the following actions Say the first name and then the last name of your contact Use the standar...

Страница 44: ...set the picture as a caller ID picture or Home screen background click the crop icon Set the default flash mode 1 In the camera press the Menu key 2 Click Options 3 Set the Default Flash Setting fiel...

Страница 45: ...nditions 1 In the camera press the Menu key 2 Click Options 3 Set the White Balance field 4 Press the Menu key 5 Click Save View the number of remaining pictures 1 Open the camera The approximate numb...

Страница 46: ...to save a picture on your media card delete old media files In the camera options verify that the Quality field is not set to High High quality pictures use more memory than lower quality pictures Inc...

Страница 47: ...e a contact name Type part of a contact name Click a contact 4 Type a message 5 Click the trackball 6 Click Send Note If you have associated your BlackBerry device with more than one email address in...

Страница 48: ...e press the Menu key 2 Click Forward or Forward As Delete a message 1 In an open message click the trackball 2 Click Delete Delete multiple messages 1 In a message list highlight a date field 2 Press...

Страница 49: ...mail message folder in the email account on your computer If you have turned on wireless email reconciliation your BlackBerry device receives changes that you make to email message folders on your com...

Страница 50: ...ight the message 2 Press the Menu key 3 Click Delete Hide sent messages 1 In a message list press the Menu key 2 Click Options 3 Click General Options 4 Set the Hide Sent Messages field to Yes 5 Press...

Страница 51: ...ith an email account that uses BlackBerry Enterprise Server version 4 0 or later If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more information If your...

Страница 52: ...message filter applies to messages that include your email address in the To field CC to me Specify whether the email message filter applies to messages that include your email address in the CC field...

Страница 53: ...e the BlackBerry Internet Service Online Help for more information If your device is associated with an email account that uses an earlier version of the BlackBerry Enterprise Server see the BlackBerr...

Страница 54: ...organization has set a corporate encryption key for PIN messages you can block only PIN messages that are sent to your device from outside your organization 1 In the device options click Security Opti...

Страница 55: ...sage list press the Menu key 2 Click Options 3 Click Email Settings 4 Set the Use Auto Signature field to Yes 5 Type a signature 6 Press the Menu key 7 Click Save Set an out of office reply Verify tha...

Страница 56: ...device is integrated with an account that uses the BlackBerry Enterprise Server 1 In the device options click Security Options 2 Click General Settings 3 Perform one or more of the following actions T...

Страница 57: ...nd then associate your device with a personal email account using the BlackBerry Internet Service When you do this more than one message list might appear on your device You might be able to open mess...

Страница 58: ...tor field to Yes Message shortcuts Compose a message from a message list To compose a message from a message list press the comma key Reply to or forward a message To reply to a message press the excl...

Страница 59: ...If you are not in a wireless coverage area you should receive messages when you return to a wireless coverage area If you created an email address or added an existing email address to your device usi...

Страница 60: ...ad the message or attachment the next section should be sent to your device 1 If the message or attachment is truncated try performing one of the following actions Verify that your device is connected...

Страница 61: ...ing number mode is turned off In the phone click Options click the FDN Phone List Click the trackball Click Disable FDN Mode I am not receiving SMS text messages 1 Try performing the following actions...

Страница 62: ...PIN message 1 In a message list press the Menu key 2 Click Compose PIN 3 In the To field perform one of the following actions Type a PIN number Click the trackball Type a contact name Click the track...

Страница 63: ...d PIN messages 1 In a message list press the Menu key 2 Click Options 3 Click General Options 4 Set the Make PIN Messages Level 1 field to Yes 5 Press the Menu key 6 Click Save Save a message 1 In an...

Страница 64: ...w the display name again click the trackball Click Show Name Search for text in a message attachment web page or memo 1 In a message attachment web page or memo press the Menu key 2 Click Find 3 Type...

Страница 65: ...e Menu key 2 Click Options 3 Click General Options 4 Perform one of the following actions Set the Display Message Header On field to 2 lines Set the Display Time and Display Name fields to No 5 Press...

Страница 66: ...ly PIN messages that are sent to your device from outside your organization 1 In the device options click Security Options 2 Click Firewall 3 Select the check box beside one or more message types 4 Pr...

Страница 67: ...menu item for sending a message does not appear verify that you have added an email address or PIN for your contact If you created an email address or added an existing email address to your device us...

Страница 68: ...at uses the BlackBerry Enterprise Server or BlackBerry Desktop Redirector Verify that you have performed an initial email reconciliation with the BlackBerry Desktop Software so that the email message...

Страница 69: ...e of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your current device the message list shortcuts for your previous device replace...

Страница 70: ...y performing the following actions Verify that the file is a vcf vCard file vcs file or a media file for example a jpg gif or midi file Verify that the file size does not exceed 300 KB Verify that the...

Страница 71: ...In a message list click a message Note If your BlackBerry device is integrated with more than one email account you might be able to open messages from the message list for a specific email account S...

Страница 72: ...2 Press the Menu key 3 Click Delete Prior Note When your email messages are reconciled between your BlackBerry device and your email account any email messages that you have deleted from your device...

Страница 73: ...diting it click Resend Hide sent messages 1 In a message list press the Menu key 2 Click Options 3 Click General Options 4 Set the Hide Sent Messages field to Yes 5 Press the Menu key 6 Click Save Not...

Страница 74: ...rvices Subscribe to a cell broadcast channel 1 In the device options click Advanced Options 2 Click Cell Broadcast 3 Highlight a channel 4 Press the Menu key 5 Click Add Channel Stop receiving cell br...

Страница 75: ...n the device options click SMS 2 Set the Number of Previous Items field 3 Press the Menu key 4 Click Save Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages t...

Страница 76: ...list settings View more of the subject line for messages 1 In a message list press the Menu key 2 Click Options 3 Click General Options 4 Perform one of the following actions Set the Display Message H...

Страница 77: ...earch for messages You can also set up your device to have SMS and MMS messages in a separate message list See the BlackBerry Internet Service Online Help for more information on adding email accounts...

Страница 78: ...eset a blocked message counter 1 In the device options click Security Options 2 Click Firewall 3 Highlight a message type 4 Press the Menu key 5 Click Reset Count or Reset All Counts Message shortcuts...

Страница 79: ...on Resend the message I am not receiving messages 1 Try performing the following actions Verify that your BlackBerry device is connected to the wireless network If you are not in a wireless coverage a...

Страница 80: ...box Handheld email messages that you delete in the email account on your computer are also deleted on your device A message or attachment is truncated Your BlackBerry device receives messages and atta...

Страница 81: ...hat your service plan supports sending and receiving SMS text messages Verify that fixed dialing number mode is turned off In the phone click Options click the FDN Phone List Click the trackball Click...

Страница 82: ...ges If you attach a meeting the attendees are removed MMS prerequisites Verify that your BlackBerry device supports MMS Verify that your wireless service provider plan includes MMS messaging Contact y...

Страница 83: ...erform one or more of the following actions To add text to a slide highlight the empty field below the attachment Type text To set how long a slide appears set the Slide Duration field To move an item...

Страница 84: ...1 In an open message click the trackball 2 Click Delete Delete multiple messages 1 In a message list highlight a date field 2 Press the Menu key 3 Click Delete Prior Note When your email messages are...

Страница 85: ...Perform one of the following actions To attach a contact click Attach Contact Click a contact To attach an appointment click Attach Appointment Highlight an appointment Press the Menu key Click Contin...

Страница 86: ...ry Confirmation and Allow Read Confirmation fields to Yes To request delivery or read notification when you send MMS messages set the Confirm Delivery and Confirm Read fields to Yes 3 Press the Menu k...

Страница 87: ...ms 1 In the calendar address book task list memo list or a message list press the Menu key 2 Click Options 3 Set the Confirm Delete Option to No 4 Press the Menu key 5 Click Save View messages in a sp...

Страница 88: ...device stores messages 1 In a message list press the Menu key 2 Click Options 3 Click General Options 4 Set the Keep Messages field 5 Press the Menu key 6 Click Save To restore the messages set the K...

Страница 89: ...Help for more information Reset a blocked message counter 1 In the device options click Security Options 2 Click Firewall 3 Highlight a message type 4 Press the Menu key 5 Click Reset Count or Reset A...

Страница 90: ...ey Verify that data service is turned on Resend the message I am not receiving messages 1 Try performing the following actions Verify that your BlackBerry device is connected to the wireless network I...

Страница 91: ...n and have set the Delete On field to Mailbox Handheld email messages that you delete in the email account on your computer are also deleted on your device A message or attachment is truncated Your Bl...

Страница 92: ...erage area Verify that your service plan supports sending and receiving SMS text messages Verify that fixed dialing number mode is turned off In the phone click Options click the FDN Phone List Click...

Страница 93: ...new words or letter combinations that you type and adds them to your custom word list When you use multi tap you press a letter key once to type the first letter on the key and twice to type the secon...

Страница 94: ...ther typing settings change to the selected language For example you might use your BlackBerry device in French but type messages in English The typing input language also controls whether your device...

Страница 95: ...text 2 Click the trackball 3 Click Paste Clear a field 1 When typing text press the Menu key 2 Click Clear Field Highlight a line of text 1 Place the cursor where you want to highlight the line of tex...

Страница 96: ...3 Press the Menu key 4 Click Save AutoText About AutoText AutoText is designed to replace specific text that you type with predefined AutoText entries If you type text that can be replaced with an Aut...

Страница 97: ...Delete an AutoText entry 1 In the device options click AutoText 2 Highlight an AutoText entry 3 Press the Menu key 4 Click Delete Undo an AutoText change 1 Press the Backspace Delete key twice Turn of...

Страница 98: ...tom Wordlist 2 Highlight an entry 3 Press the Menu key 4 Click Delete Delete all custom word list items 1 In the device options click Custom Wordlist 2 Highlight an entry 3 Press the Menu key 4 Click...

Страница 99: ...rn on NUM lock hold the Shift key and press the Alt key To turn off NUM lock press the Alt key Insert a period or at sign in an email address field To insert the at sign and periods in an email addres...

Страница 100: ...rackball Typing troubleshooting SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType technology does not recognize 1 Press the fi...

Страница 101: ...Perform one of the following actions To save the search criteria click Save Add a title Click the trackball Click Save To search the message list without saving your search criteria click Search To s...

Страница 102: ...Menu key 4 Click Recall 5 Highlight a search 6 Press the Menu key 7 Click Edit Search 8 Edit the search criteria 9 Press the Menu key 10 Click Save Delete a saved search 1 In a message list press the...

Страница 103: ...ch for 2 Select one or more applications 3 Press the Menu key 4 Click Search Note If you type more than one word in the Text or Name fields only items that contain all the words appear The BlackBerry...

Страница 104: ...tus Domino BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise or the BlackBerry Internet Service To view zip htm or html attachments verify that your device is associated with an e...

Страница 105: ...ck Retrieve Info Set font options for an attachment 1 In an attachment press the Menu key 2 Click Options 3 Set the Font Family Font Size and Reflect Original Font fields 4 Press the Menu key 5 Click...

Страница 106: ...et cell press the Menu key 2 Click Options 3 Perform one or more of the following options To show the gridlines in a spreadsheet set the Show Gridlines field to Yes To label spreadsheet rows with numb...

Страница 107: ...ck the column label Click a size To show all the text in the column click the column label Click Fit To change the size of all the columns in the spreadsheet click the unmarked column label in the top...

Страница 108: ...r version 4 1 Service Pack 2 or later 1 Open the wav file 2 Press the Menu key 3 Click Play Presentation attachments Presentation viewing prerequisites To view more than the text of a Microsoft PowerP...

Страница 109: ...enu key 4 Click Zoom or Zoom All To zoom back to the original picture size press the Menu key Click Zoom 1 1 Save a slide 1 In a presentation in slide view or text and slide view click a slide 2 Press...

Страница 110: ...f contents and full content of a document attachment To switch between the table of contents and full content of a document attachment press the period key Change the size of a column in a spreadsheet...

Страница 111: ...your BlackBerry device 1 To retrieve the content click the skipped content bar A message or attachment is truncated Your BlackBerry device receives messages and attachments in sections As you read th...

Страница 112: ...less email reconciliation prerequisites If your BlackBerry device is associated with the BlackBerry Internet Service verify that your wireless service provider supports this feature If your device is...

Страница 113: ...et the Wireless Sychronization field to Yes 4 Press the Menu key 5 Click Save To stop synchronizing organizer data over the wireless network set the the Wireless Synchronization field to No About sync...

Страница 114: ...ation feature To use the Enterprise Activation feature your system administrator must provide you with an enterprise activation password Contact your system administrator for more information Wireless...

Страница 115: ...ing email messages from personal folders on my computer If your BlackBerry device is associated with a Microsoft Outlook email account your email messages in personal folders can only be reconciled us...

Страница 116: ...led on your computer See the documentation for the operating system on your computer for more information Custom address book field data is not appearing on my computer You can only synchronize the in...

Страница 117: ...figuration to access web pages that allow you to subscribe to BlackBerry web push services or access ring tones Depending on your wireless service provider the Internet Browser configuration might not...

Страница 118: ...t to view 2 Press any key to close the thumbnail Move through a web page line by line 1 On a web page press the Menu key 2 Click Select Mode To select only links and fields as you move through a web p...

Страница 119: ...ink or picture 2 Press the Menu key 3 Click Link Address or Image Address View the address for a web page 1 On a web page press the Menu key 2 Click Page Address Copy an address for a web page link or...

Страница 120: ...web page is loading set the Show Images field to Yes To view placeholders when pictures do not load set the Show Image Placeholders field to Yes 5 Press the Menu key 6 Click Save Options Load picture...

Страница 121: ...ast time you visited them appear in italic Add a bookmark 1 On a web page press the Menu key 2 Click Add Bookmark 3 In the Auto Synchronize field set how often the browser should check for updates to...

Страница 122: ...To return to the browser after you send the message press the Escape key Delete a bookmark 1 On a web page press the Menu key 2 Click Bookmarks 3 Highlight a bookmark 4 Press the Menu key 5 Click Dele...

Страница 123: ...marks list In your bookmarks list web feeds that have been updated since the last time you checked them appear in italic In a web feed unopened web feed titles appear in bold If one or more web feeds...

Страница 124: ...Click Edit Bookmark 6 Change the web feed 7 Press the Menu key 8 Click Save File a web feed 1 On a web page press the Menu key 2 Click Bookmarks 3 Highlight a web feed 4 Press the Menu key 5 Click Mo...

Страница 125: ...ssociated with an email account that uses BlackBerry Enterprise Server version 4 0 or later 1 In the browser press the Menu key 2 Click Options 3 Click General Properties 4 Set the Repeat Animations f...

Страница 126: ...running a script 1 In the browser press the Menu key 2 Click Options 3 Click General Properties 4 Select the Prompt Before Running WML Scripts check box 5 Press the Menu key 6 Click Save Options Rece...

Страница 127: ...f TLS SSL connection that your browser uses for HTTP connections To use direct TLS SSL set this field to Handheld To use Triple DES and TLS SSL set this field to Proxy Allow HTTP Redirections Set whet...

Страница 128: ...does not have an authentication certificate Add a trusted content server Add content servers to your trusted list to accelerate the authentication process 1 In the device options click Security Optio...

Страница 129: ...P gateways clear the Enable WAP Push check box 6 Press the Menu key 7 Click Save Browser push options Process MDS Set whether your BlackBerry device accepts push messages from the BlackBerry Enterpris...

Страница 130: ...o a specific web page press the period key View or hide the banner on a web page To view or hide the banner on a web page press the exclamation point key Close the browser To close the browser hold th...

Страница 131: ...iew the size of an application database 1 In the device options click Status 2 Press the Menu key 3 Click Database Sizes The number of items in and the size of each database appears on the screen Appl...

Страница 132: ...edia files cannot be deleted renamed or moved Open a media folder 1 In the media application click a media folder Add a media folder 1 In the media application press the Menu key 2 Click New Folder 3...

Страница 133: ...re of the following actions To set the maximum amount of device memory available for all media files set the Device Memory Limit field To set the minimum amount of device memory available for pictures...

Страница 134: ...storage mode or Bluetooth technology you cannot decrypt the files on your computer or Bluetooth enabled device Send a media file using Bluetooth technology Verify that you have turned on Bluetooth te...

Страница 135: ...or rewind a video 1 Highlight the progress bar 2 Click the trackball 3 Roll the trackball to the right or left 4 Click the trackball Pause a video 1 Click Pause To resume playing the video click Play...

Страница 136: ...icture You can save jpeg png gif and bmp pictures to the device memory or a media card 1 Open a picture attachment or highlight a picture on a web page 2 Press the Menu key 3 Click Save Image 4 Click...

Страница 137: ...n the media folder and the subfolders press the Menu key Click Play All Play the next or previous song in a media folder 1 While a song is playing press the Menu key 2 Perform one of the following act...

Страница 138: ...a ring tone Verify that your wireless service provider supports this feature 1 In a ringtone list press the Menu key 2 Click Download Tunes Save a song or ring tone You can save a song or ring tone su...

Страница 139: ...or exclude media files Encrypt the files on your media card To encrypt files using the BlackBerry device password verify that you have set a device password 1 In the device options click Advanced Opti...

Страница 140: ...r device to your computer set the Auto Enable Mass Storage Mode When Connected field to No 4 Press the Menu key 5 Click Save Turn off mass storage mode support 1 In the device options click Advanced O...

Страница 141: ...orward or rewind a song The ability to fast forward or rewind a song is not supported I cannot open a media file on my media card Try performing the following actions If you are attemping to access th...

Страница 142: ...tion Mode field to None or Security Password My BlackBerry device does not use the correct ring tone or Home Screen picture Try performing the following action If you encrypted the ring tone or pictur...

Страница 143: ...To Point View a location on a map 1 On a map press the Menu key 2 Click Go To 3 Perform one of the following actions Type the location information Click the trackball Click Search Click a location Cli...

Страница 144: ...r position centered on the screen To stop tracking your movement click the trackball Click Stop GPS Keep backlighting on when tracking your movement on a map 1 On a map press the Menu key 2 Click Opti...

Страница 145: ...Clear Cache Location bookmarks Add a bookmark for a location 1 On a map click the trackball 2 Click Add To Favorites View a list of location bookmarks 1 On a map click the trackball 2 Click Favorites...

Страница 146: ...ide status information at the top of a map press the exclamation point key Map troubleshooting I cannot view a location 1 Verify that no punctuation marks appear in the location information Diagonal l...

Страница 147: ...he name for a custom address book field it is changed for all contacts 1 When adding or editing a contact click the User1 User2 User3 or User4 field 2 Click Change Field Name 3 Type a field name 4 Pre...

Страница 148: ...the trackball 5 Click Save About custom ring tones You can add a custom ring tone for a contact without changing other notifications Custom ring tone settings appear in both the address book and the p...

Страница 149: ...In the address book highlight a mailing list 2 Press the Menu key 3 Click Edit Group 4 Click a contact 5 Click one of the following menu items Add Member Change Member Delete Member 6 Click the track...

Страница 150: ...Click Save Delete the caller ID picture for a contact 1 In the address book highlight a contact 2 Press the Menu key 3 Click Edit 4 Click the picture 5 Click Delete Picture 6 Click the trackball 7 Cl...

Страница 151: ...memo press the Menu key 2 Click Categories 3 Highlight a category 4 Press the Space key 5 Press the Menu key 6 Click Save Sort contacts tasks or memos items by category 1 In the address book task lis...

Страница 152: ...your address book click Add To add all the contacts found during the search click Add All To view information for a contact click View To delete a contact from the search results click Delete To dele...

Страница 153: ...attempt to copy a SIM card contact with a phone number that matches that of a contact that is already listed in the address book the SIM card contact is not copied Change a SIM card contact Verify th...

Страница 154: ...Duplicate Names field to No 4 Press the Menu key 5 Click Save Turn off the prompt that appears before you delete items 1 In the calendar address book task list memo list or a message list press the M...

Страница 155: ...s book field with a text field in the email application on your computer For example you cannot add a contact s birthday to a custom address book field on your BlackBerry device and synchronize it wit...

Страница 156: ...g actions To move to a specific date click Go To Date To move to the current date click Today To move forward or back by a time period click Prev or Next Schedule an appointment 1 In the calendar pres...

Страница 157: ...enu key 2 Click Options 3 Set the Snooze field 4 Press the Menu key 5 Click Save Open an appointment or meeting 1 In the calendar click an appointment or meeting Delete an appointment or meeting 1 In...

Страница 158: ...ee Change Attendee Remove Attendee Send an email to all meeting participants Verify that you are the meeting organizer 1 In an open meeting meeting invitation or meeting response click the trackball 2...

Страница 159: ...rt of Day and End of Day fields 4 Press the Menu key 5 Click Save View tasks in the calendar 1 In the calendar press the Menu key 2 Click Options 3 Set the Show Tasks field to Yes 4 Press the Menu key...

Страница 160: ...endar task list or memo list press the Menu key 2 Click Options The number of contacts calendar entries tasks or memos that are stored on your device appears in the Number of Entries field Calendar sh...

Страница 161: ...days I cannot set some fields when scheduling appointments If you use IBM Lotus Notes you can only change the Subject Location Reminder and Notes fields and the Mark as Private check box when you cha...

Страница 162: ...ative date for example on the last Friday of each month End Specify when the recurring appointment ends Days Specify the day or days on which a weekly appointment should recur Change a task 1 In the t...

Страница 163: ...t case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes as your email application you can apply more than one category to a task on your BlackBerry devic...

Страница 164: ...r memo press the Menu key 2 Click Categories 3 Highlight a category 4 Press the Menu key 5 Click Clear Selection 6 Press the Menu key 7 Click Save Delete a category 1 In the address book task list or...

Страница 165: ...s before you delete items 1 In the calendar address book task list memo list or a message list press the Menu key 2 Click Options 3 Set the Confirm Delete Option to No 4 Press the Menu key 5 Click Sav...

Страница 166: ...k Save Forward a task or memo 1 In the task list or memo list highlight a task or memo 2 Press the Menu key 3 Click Forward As 4 Click a message type Delete a memo 1 In the memo list highlight a memo...

Страница 167: ...one application are made in all applications Create a category for contacts tasks or memos 1 In the address book task list or memo list press the Menu key 2 Click Filter 3 Press the Menu key 4 Click N...

Страница 168: ...emo list press the Menu key 2 Click Options 3 Set the Sort By field 4 Press the Menu key 5 Click Save Turn off the prompt that appears before you delete items 1 In the calendar address book task list...

Страница 169: ...e alarm set the Daily Alarm field to On 2 Set the time when the alarm should sound 3 Set whether to snooze the alarm and the length of the snooze 4 Set a type of notification for the alarm 5 Press the...

Страница 170: ...n a key press the Alt key and the corresponding key on the keyboard Convert a measurement 1 In the calculator type a number 2 Click the trackball 3 Perform one of the following actions To convert the...

Страница 171: ...ou pair your BlackBerry device with another Bluetooth enabled device you should be able to connect to the other Bluetooth enabled device over the wireless network when it is within range of your Black...

Страница 172: ...ete a paired Bluetooth enabled device 1 In the device options click Bluetooth 2 Click a Bluetooth enabled device 3 Click Delete Device Share contacts with a paired Bluetooth enabled device Verify that...

Страница 173: ...ptions click Bluetooth 2 Press the Menu key 3 Click Options 4 In the Device Name field type a name for your BlackBerry device 5 Press the Menu key 6 Click Save Turn off Bluetooth connection notificati...

Страница 174: ...ncryption between your BlackBerry device and the Bluetooth enabled device In the device options click Bluetooth Click a Bluetooth enabled device Click Device Properties Set the Encryption field to Dis...

Страница 175: ...Berry network as the date and time source select BlackBerry To set the time yourself select Off 4 Press the Menu key 5 Click Update Time 6 Press the Menu key 7 Click Save Date and time troubleshooting...

Страница 176: ...lating the notification volume gradually increases Open the profiles list when using a theme with an applications list 1 In the applications list click Profiles 2 Click Advanced Switch notification pr...

Страница 177: ...light a profile 3 Press the Menu key 4 Click Edit 5 Highlight an item 6 Press the Menu key 7 Click Edit 8 Set the Notify Me During Calls field to No 9 Press the Menu key 10 Repeat steps 4 to 8 for oth...

Страница 178: ...ne call and your active notification profile uses a ring tone the trackball lights flash LED notification LED notification The LED light on the top of your BlackBerry device flashes in different colou...

Страница 179: ...tion profile exceptions that include the same contact place the profile exception that you want your device to apply first higher in the list Your device comes with one preset notification profile exc...

Страница 180: ...ofile exception 1 In the profile list click Advanced 2 Highlight a notification profile exception 3 Press the Menu key 4 Click Delete About custom ring tones You can add a custom ring tone for a conta...

Страница 181: ...the caller or the wireless network ends the connection I am not receiving notification for incoming calls or messages 1 Try performing the following actions In the profile list verify that the Off pro...

Страница 182: ...ote If you request a contact by PIN and the contact is listed in your address book the contact s name appears as the contact s friendly name not as the PIN number Turn on invitation passwords If you t...

Страница 183: ...ng of Requests field to No when you send an invitation and the recipient accepts you might not receive notification indicating that the recipient has accepted Delete a contact 1 2 Press the Menu key 3...

Страница 184: ...ontacts out of a group before you can delete that group Note There must be at least one group in your BlackBerry Messenger contact list you cannot delete the last remaining group in your contact list...

Страница 185: ...Options 3 Set the Vibrate When Receiving a Ping field to No 4 Press the Menu key 5 Click Save Prevent conversations from appearing in the main message list 1 In BlackBerry Messenger on the contact lis...

Страница 186: ...rform one of the following actions To set your availability status to available click Available To set your availability status to unavailable click Unavailable 4 Type a message that contacts can see...

Страница 187: ...field to Off 3 Press the Menu key 4 Click Save Adjust the brightness of the backlighting 1 In the device options click Screen Keyboard 2 Set the Backlight Brightness field 3 Press the Menu key 4 Clic...

Страница 188: ...et the Trackball Lights field to On 3 Press the Menu key 4 Click Save When you receive a phone call and your active notification profile uses a ring tone the trackball lights flash Turn on key tones 1...

Страница 189: ...al Sensitivity fields 3 Press the Menu key 4 Click Save Turn on standby mode If you are not on a phone call you can turn on standby mode to avoid pressing keys accidentally when you are not using your...

Страница 190: ...ight an application 3 Perform one of the following actions To move an application press the Menu key Click Move Application Roll the trackball to move the icon Click the trackball To hide an applicati...

Страница 191: ...en You cannot hide the Options and Turn Wireless On Turn Wireless Off applications 1 On the Home screen highlight the application that you want to hide 2 Press the Menu key 3 Click Hide Application To...

Страница 192: ...r example you might use your BlackBerry device in French but type messages in English The typing input language also controls whether your device uses the multi tap or the SureType input method If the...

Страница 193: ...isplay language on your device 1 In the device options click Language 2 Set the Voice Activated Dialing Language field 3 Press the Menu key 4 Click Save Set display options for contacts You can sort h...

Страница 194: ...n 3 Press the Menu key 4 Click Save When your BlackBerry device is connected to the wireless network the LED light flashes green Check the wireless coverage level using a voice command 1 In voice acti...

Страница 195: ...work manually click Manual Entry Set the priority for the wireless network Type the MMC and MNC 7 Press the Menu key 8 Click Save Change the order of preferred wireless networks Verify that your wirel...

Страница 196: ...ard for roaming services before you can select a different network and some features might be priced differently than on your wireless service provider s network An indicator appears on your device to...

Страница 197: ...rify that you have turned on the connection to the wireless network On the Home screen or in the application list click Turn Wireless On If you were traveling and you selected a network manually your...

Страница 198: ...on locations and names for your device Set your device to turn on and turn off automatically 1 In the device options click Auto On Off 2 Set the Weekday field to Enabled 3 Specify the times when the B...

Страница 199: ...Lower the brightness of the backlighting Turn off the flash on the camera Send a message to multiple contacts using Add To Add Cc or Add Bcc Charge your device regularly 197...

Страница 200: ...erify that your wireless service provider has set up your SIM card for a SIM card phone book 1 In the address book press the Menu key 2 Click SIM Phone Book 3 Click the trackball 4 Click New 5 Type th...

Страница 201: ...d to No Any SMS text messages on your SIM card are deleted after the BlackBerry device imports them to the message list About SIM card security Use SIM card security to add another level of security t...

Страница 202: ...oes not function Contact your wireless service provider for more information Change the SIM card PIN code Verify that you have turned on SIM card PIN code security 1 In the device options click Advanc...

Страница 203: ...lick Save To turn off the device password set the Password field to Disabled Change the device password 1 In the device options click Security Options 2 Click General Settings 3 Press the Menu key 4 C...

Страница 204: ...een to indicate that your device is deleting a copy of the private key from temporary device memory A lock icon appears when the device has deleted the key Protect your device data Verify that you hav...

Страница 205: ...curity Options 2 Click General Settings 3 Highlight a current service 4 Click the trackball 5 Click Regenerate Encryption Key About content compression Content compression is designed to reduce the si...

Страница 206: ...lick Options 3 Set the random password fields 4 Press the Menu key 5 Click Save Options View a password in the password keeper 1 In the password keeper click a password Change a password in the passwo...

Страница 207: ...ons 3 Set the Allow Clipboard Copy field to No 4 Press the Menu key 5 Click Save Options Advanced security About security self tests The security self tests application is designed to verify that secu...

Страница 208: ...word entry your device remembers whether the last password that you typed in a password field was numeric and if it was the next time that you type the password your device applies a numeric filter Wh...

Страница 209: ...t card Set an authentication certificate If you use a certificate to authenticate your smart card the certificate authenticates your smart card each time that you use your smart card to log in to your...

Страница 210: ...multi tap typing method I cannot unlock my device using my smart card Try performing the following actions Verify that the correct smart card is inserted in the smart card reader Verify that the smart...

Страница 211: ...want to be prompted again you can reset the firewall to show the connection prompts Reset connection permissions for third party applications 1 In the device options click Security Options 2 Click Fir...

Страница 212: ...rd party application connection permissions USB Set whether third party applications can connect to your device using a physical connection such as a USB cable or RS 252 cable Bluetooth Set whether th...

Страница 213: ...ird party application data permission Email Set whether third party applications can access email messages SMS messages or PIN messages on your BlackBerry device PIM Set whether third party applicatio...

Страница 214: ...he paddle Gun This capsule enables you to shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser This capsule enables you to shoot unlimited laser beams at the bricks Multi Th...

Страница 215: ...s the Menu key 5 Click Save Set the paddle speed 1 In BrickBreaker press the Menu key 2 Click Options 3 Perform one or more of the following actions To set the paddle speed set the Paddle movement spe...

Страница 216: ...on your device either over the wireless network from your wireless service provider or system administrator or through the BlackBerry Desktop Software when you connect your device to your computer Acc...

Страница 217: ...ce provider for more information about the features that are available for your device Phone troubleshooting I cannot make or receive calls 1 Try performing the following actions Verify that your Blac...

Страница 218: ...ast name of your contact Use the standard pronunciation rules of the language on your device If your device does not usually find a match for a contact or phone number in the device options click Voic...

Страница 219: ...ce If you have not received a registration message from the wireless network register your device In the device options click Advanced Options Click Host Routing Table Press the Menu key Click Registe...

Страница 220: ...pear on my device If your BlackBerry device memory is full your device deletes the oldest messages from a message list Messages saved on the device are not deleted If you have turned on wireless email...

Страница 221: ...etwork If you are not in a wireless coverage area the message should be sent when you return to a wireless coverage area Verify that your service plan supports sending and receiving SMS text messages...

Страница 222: ...ent bar Synchronization troubleshooting Some characters in calendar entries do not appear correctly after synchronization If you create calendar entries on your BlackBerry device that contian special...

Страница 223: ...vice 1 Try performing the following actions Verify that your BlackBerry device is connected to the wireless network The location and name of the browser on your BlackBerry device might change dependin...

Страница 224: ...dded or assigned a custom ring tone to a contact the Add Custom Phone Tune menu item does not appear Custom address book field data is not appearing on my computer You can only synchronize the informa...

Страница 225: ...ry device is compatible with the Bluetooth enabled device Turn off encryption between your BlackBerry device and the Bluetooth enabled device In the device options click Bluetooth Click a Bluetooth en...

Страница 226: ...ppears in the the profile list Because these exceptions are for calls only you can only set the Custom Phone Tune field Display troubleshooting My device screen turns off When you do not use your Blac...

Страница 227: ...card is inserted in the smart card reader Verify that the smart card is inserted in the smart card reader correctly Diagnostic reports About diagnostic reports Diagnostic reports provide information a...

Страница 228: ...you submit a report do not set the default recipient 1 In the device options click Status 2 Press the Menu key 3 Click Diagnostic 4 Press the Menu key 5 Click Options 6 Type default recipient contact...

Страница 229: ...ected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other pate...

Страница 230: ...hird party You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information To the exte...

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