29
1.877.877.2269
BLACKBOX.COM
NEED HELP?
LEAVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.877.877.2269
CHAPTER 8: OSD FUNCTIONS
System Upgrade
The Emerald Receiver can be upgraded from a USB Flash drive. Simply take the “firmware.clu” file and place it in the root directory
of the flash drive. When you click the Upgrade button, the “valid” upgrade files on the USB drive are displayed. A valid file
has the extension .clu – an example is shown in Figure 8-12. If the flash drive isn’t recognized, format the drive using Fat32 file system.
FIGURE 8-12. UPGRADE FILES
Once the administrator has selected the file and clicked Ok, the system checks that the selected file has no errors before
upgrading the Emerald Receiver or Manager. The configuration of the unit is preserved through the upgrade.
Restore Factory Defaults
The administrator can click the Restore button to reset the Receiver back to factory defaults.
System Diagnostics
The diagnostics provides information for Black Box to debug customer encountered issues. When this button is clicked the user
is asked to save the diagnostics onto a memory stick in the Receiver unit. This file should be sent back to Black Box for analysis.
There is a similar diagnostic that can be run on a transmitter.
