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CHAPTER 5: INSTALLATION

5.1 EMERALD RECEIVER (EMD4000R) CHECKLIST

Before installing your Emerald Receiver, refer to the list below to ensure that you have all the items necessary for installation:

Emerald Receiver

External power supply for the Emerald Receiver

Power cord

Emerald Quick Installation Guide (QIG) (You can download this from blackbox.com)

5.2 EMERALD TRANSMITTER (EMD4000T) CHECKLIST

Before installing your Emerald Transmitter, refer to the list below to ensure that you have all the items necessary for installation:

Emerald Transmitter

External power supply for the Emerald Transmitter

Power cord

DisplayPort 1.2 cable

USB 2.0 Type B cable

(2) 3.5-mm audio cables

Emerald Quick Installation Guide (QIG) (You can download this from blackbox.com)

DVI and USB cables (not included, ordered separately)

5.3 INSTALLATION OPTIONS

WARNING: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the Emerald device by
unplugging the power supply from the electrical outlet. To reduce the risk of electric shock or damage to your equipment, turn on
the remote workstation and the Emerald Transmitter in the order described in the following procedures.
You can install the Emerald system either on a point-to-point or networked configuration.

WARNING: To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions:

Test AC outlets at the workstation and monitor for proper polarity and grounding.

Use only with grounded outlets at both the workstation and monitor. When using a backup Uninterruptible Power Supply (UPS),

power the workstation and the Transmitter from the same supply.

NOTE: The AC outlet is the main disconnect.

The orientation of the unit needs to be sitting in the normal orientation or upside down but cannot be orientated on either of its
sides as the ventilation holes would be blocked which would impact the product performance.

If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.

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Содержание EMD4000R

Страница 1: ...24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM USER MANUAL EMERALD 4K UNIFIED KVM EXTENDERS EMD4000T EMD4000R EMERALD EMERALD...

Страница 2: ...3 Private Connection 11 5 INSTALLATION 12 5 1 Emerald Receiver EMD4000R Checklist 12 5 2 Emerald Transmitter EMD4000T Checklist 12 5 3 Installation Options 12 5 4 Connect the Emerald Receiver 13 5 5 C...

Страница 3: ...Managing Users 34 8 7 1 Add a User 34 8 7 2 Auto Log on 35 8 7 3 Edit a User 36 8 7 4 Remove a User 37 8 8 Information Tab APPENDIX A EMERALD VIDEO RESOLUTIONS SUPPORTED 39 APPENDIX B CONFIGURING WIN...

Страница 4: ...TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 LASER WARNING WARNING Laser If using an optical fiber SFP adapter when connecting an Emerald to a switch or other device the user must observe pre...

Страница 5: ...Operating System Support Microsoft Windows Vista XP Windows 7 Windows 8 Windows 10 Server 2003 Server 2008 Server 2012 LInux Solaris Mac OS Operation Default IP Address for Transmitter 192 168 1 22 De...

Страница 6: ...Other available licenses for Boxilla are listed below 50 Users Devices or Connections BXAMGR 50 100 Users Devices or Connections BXAMGR 100 200 Users Devices or Connections BXAMGR 200 300 Users Devic...

Страница 7: ...and physical desktop connections Keyboards and mice are collated to a common channel while other USB devices are re directed to virtual or physical targets There is a limit of two non keyboard mice de...

Страница 8: ...S INCLUDED EMD4000R includes 1 Receiver 1 12 VDC power supply with power cord EMD4000T includes 1 Transmitter 1 DisplayPort 1 2 cable 1 USB 2 0 Type B cable 2 3 5 mm audio cables 1 12 VDC power supply...

Страница 9: ...and Transmitters managed by a Boxilla Once a Receiver or Transmitter has been added to a managed domain it can only communicate with other Receivers or Transmitters within this managed domain Transmi...

Страница 10: ...t encryption The Transmitter Receiver connection uses Black Box s compound compression algorithm for video called Dynamic Content Optimized Compression DCOC This algorithm optimizes compression based...

Страница 11: ...CONNECT In Auto Connect Mode when a user logs in to the Emerald Receiver it causes an automatic connection to their pre allocated workstation or virtual desktop Auto Login and Auto Connect are define...

Страница 12: ...damage to your equipment disconnect the power from the Emerald device by unplugging the power supply from the electrical outlet To reduce the risk of electric shock or damage to your equipment turn o...

Страница 13: ...r 3 Attach the AC line cord to the power supply adapter 4 Attach the monitor keyboard mouse USB and audio devices to the Emerald Receiver 5 Connect the SFP transceiver appropriate for the fiber cable...

Страница 14: ...air or fiber optic modules install here 2 SFP slots included for redundancy 5 5 CONNECT THE EMERALD TRANSMITTER Before connecting the Emerald Transmitter to the remote workstation ensure that the reso...

Страница 15: ...xternal in line power supply 3 1 DB9 connector Links to RS 232 serial console interface for management 4 1 USB Type B connector Link to USB 2 0 PC workstation USB port 5 1 RJ 45 connector Links to 10...

Страница 16: ...trator user name and password 4 The default network setting for the Emerald Receiver uses a preconfigured static IP address Default Settings Transmitter IP Address 192 168 1 22 Receiver IP Address 192...

Страница 17: ...IP address The Emerald Receiver has been preconfigured with factory default network settings If you install multiple units on the same network you will need to assign a unique IP address to each unit...

Страница 18: ...on of the operation of these LEDs is shown in Table 7 1 TABLE 7 1 RJ 45 CONNECTOR LEDS ON THE REAR PANEL OF THE EMERALD RECEIVER AND TRANSMITTER LED STATUS DESCRIPTION Activity Green ON Linked OK Gree...

Страница 19: ...ions to access and view system information They cannot change any configuration settings 8 2 LOG ON A user must log on to the Emerald Receiver or Boxilla to configure and manage the Emerald system The...

Страница 20: ...see on your OSD For the purpose of this Manual we show the screen of an Administrator This means that some buttons shown here may not be available to other users The Emerald comes as an unmanaged sys...

Страница 21: ...EW CONNECTION WINDOW The fields on this screen are Name this is a unique name for the new connection The name can be between 1 and 32 characters The name can be composed of any Alphanumeric characters...

Страница 22: ...merald for digital signage or an application that does not need a keyboard mouse to stay connected to a defined source 8 5 2 CONNECTING To make a connection the user highlights the required connection...

Страница 23: ...MOVE CONNECTION To remove or delete a connection an administrator highlights a connection in the list and then clicks on the Remove button on the Connections screen shown in Figure 8 5 This causes the...

Страница 24: ...settings for i Resolution Settings allows change of preferred resolution for OSD screens and Virtual connections ii Hot Key Settings allows changing of the active hot key for keyboard short cuts iii...

Страница 25: ...P Connection Resolution allows the resolution to be changed for an RDP connection i e defines the resolution that the virtual desktop will be accessed with If the preferred resolution is not supported...

Страница 26: ...press Alt key twice within 1 second Shift Shift press Shift key twice within 1 second Open OSD Hotkey O Switch to previous target Hotkey P Mouse Left Right press mouse left and right buttons at the sa...

Страница 27: ...number from 2 to 60 minutes NOTE Inactivity occurs when the mouse or keyboard is not pressed or moved for a set period of time FIGURE 8 9 TIMER SETTINGS 8 6 2 NETWORK The network screen shown in Figur...

Страница 28: ...8 OSD FUNCTIONS FIGURE 8 10 NETWORK SETTINGS 8 6 3 SYSTEM The System screen shown in Figure 8 11 allows an administrator to upgrade the firmware in the Emerald Receiver reset it to factory defaults im...

Страница 29: ...le system FIGURE 8 12 UPGRADE FILES Once the administrator has selected the file and clicked Ok the system checks that the selected file has no errors before upgrading the Emerald Receiver or Manager...

Страница 30: ...tors FIGURE 8 13 PASSWORD CHANGE 8 6 5 TRANSMITTER The Transmitter button on the Control Tab allows administrators to change the configuration of an Emerald Transmitter this button is only visible to...

Страница 31: ...indow and click Apply button to activate If a valid IP address is entered the Transmitter settings window makes all the options available for the administrator shown in Figure 8 14 FIGURE 8 14 ENTER T...

Страница 32: ...rial Number MAC address and current Firmware Version to the administrator If the active IP address is not the address of a valid Emerald Transmitter or this address is unreachable an error message is...

Страница 33: ...TRANSMITTER NETWORK SETTINGS WINDOW If the new IP address for the Emerald Transmitter is on a different subnet than the Receiver the Receiver or Boxilla will not be able to communicate with it without...

Страница 34: ...al desktops and change his her local password 3 Standard Users users of this class can only select from a list of pre defined connections to access and view system information They cannot change any c...

Страница 35: ...access These are selected from the Available Connections window by the user selecting a set of connections click on the connection in the Available Connection window and then click the Add button Thi...

Страница 36: ...DIT USER WINDOW This window allows the user privilege type the permitted connections available the password and the auto connect option to be changed The default admin account gets access to all conne...

Страница 37: ...is clicked a pop up window is displayed to prompt confirmation that this user is to be deleted Click the Yes button to remove the user Clicking the No button causes this action to be aborted and the u...

Страница 38: ...ACKBOX COM NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 CHAPTER 8 OSD FUNCTIONS 8 8 INFORMATION TAB This tab shows the unit information and the network information FIGURE...

Страница 39: ...1024 x 768 85 Hz 1280 x 800 60 Hz 1280 x 960 60 Hz 1280 x 960 85 Hz 1280 x 1024 60 Hz 1280 x 1024 75 Hz 1280 x 1024 85 Hz 1366 x 768 60 Hz 1400 x 1050 60 Hz 1440 x 900 60 Hz 1600 x 900 60 Hz 1680 x 1...

Страница 40: ...ion Host Remote Session Environment Ensure the following three policies are set as follows 1 Optimize visual experience when using RemoteFX For this policy set both the Screen Capture Rate and Screen...

Страница 41: ...devices device statistics etc These audit requests and responses are unicast UDP to specific IP addresses responses are sent back to the Boxilla s IP address on port 39150 On power up a Transmitter se...

Страница 42: ...ween units 6 TX_CHECK_FAIL Target device is not a transmitter Is transmitter IP address correct 7 VER_CHECK_FAIL Can t read device Version Is transmitter connected and powered on 8 LED_FLASH_FAIL Star...

Страница 43: ...version and compatibility information 22 CLASS_CHECK_FAIL Can t upgrade Transmitter with Receiver file or visa versa Please check release notes for correct version and compatibility information 23 PAC...

Страница 44: ...ipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly appro...

Страница 45: ...tes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros apar...

Страница 46: ...nitive consequential or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document...

Страница 47: ...___ __ ________________________________________________________________________________________________ __ _____________________________________________________________________________________________...

Страница 48: ...NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 COPYRIGHT 2018 BLACK BOX CORPORATION ALL RIGHTS RESERVED EMERALD_USER_4K_REV1 0 PDF...

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