Prepared by Monique Lania
19
Call Servicing Guide ProHeat Protech 7920F
Solution 3:
Open diverter door manually, keeping the flat side of the door against the unit.
Set the diverter knob to ‘Tools or Pretreat’
Manually close diverter door until there is resistance, hold it in place while turning the diverter
knob towards ‘Floor Cleaning’ setting to lock it back in place, it may take a few attempts.
How?
Yes, is there suction now?
No, refer customer to an Authorized Service Center
Yes, problem solved
Remove the floor nozzle window
Remove Tank-in-Tank Assembly. With a Phillips head screw driver remove the two
screws on each end of the floor nozzle window & remove window. **If consumer does not
feel comfortable doing this refer them to an authorized service centre.
Install the tabs at the top of the window, hold it in place, then push up from the bottom of the
window to bow the window, push it against the unit and then evenly slide it down into place
** The floor nozzle window should be lower to the floor then the half moon window. Does the
diverter knob lock back in place when switched to ‘Tools or Pretreat’?
How?
Reinstall the floor nozzle window
No, proceed to solution 4
Squeeze and release the trigger, does the trigger spring back when released?
