Prepared by Monique Lania
18
Call Servicing Guide ProHeat Protech 7920F
Solution 2:
Remove the tank-in-tank assembly from the unit
Yes
No
Is there suction at the motor duct (the hole with a black rubber rim on the right hand side)?
Is the red lint basket stuck in the motor duct (the hole with a black rubber rim on the right hand side)?
Are the small rounded window tabs on the Floor Nozzle out of their mating slots and
inadvertently lifting the tank up out of place?
No, refer customer to an authorized
service centre
Yes, refer customer to an Authorised Service Centre
No, does diverter door seem to
be damage/broken?
No, switch the diverter knob back and forth from ‘Floor
Cleaning’ to ‘Tools or Pretreat’ a couple of times. Does
the diverter door click open and closed properly?
Yes, refer customer to an Authorised Service Centre
No, proceed to solution 3
Yes, Remove and place in its place in lid of tank-
in-tank assembly. **If it can not be removed, refer
to authorized service centre
No, refer customer to an Authorised service centre
