Prepared by Monique Lania
17
Call Servicing Guide ProHeat Protech 7920F
Consumer states
no or low suction
Solution 1:
Remove tank-in-tank assembly from unit. Is the lid or tank damaged?
Yes, advise customer to call Bissell Free
Call 1800 number again and press
Option 3
for spare parts and order replacement Tank-
in-Tank Assembly
No
Yes, Empty tank and refill with clean hot (not
boiling) tap water, problem solved
Lift and push tank lid handle forward and place lid back on tank.
Ensure lid is sitting securely on tank. Pull tank handle backward to
secure. Is there suction now?
Is the tank full of dirty water on the outside of the bladder.
No
Is the red lint basket located in tank
lid damaged of full of debri?
No, proceed to solution 2
Yes, remove red lint basket and rinse in hot (not boiling) tap water,
clean using finger tip or an old tooth brush. Replace securely in its
hole in tank lid, ensuring it is not upside down.
Yes, problem solved
No, proceed to solution 2
