Prepared by Monique Lania
14
Call Servicing Guide ProHeat Protech 7920F
Consumer states unit is
releasing too much solution
or only shampoo.
Solution 1:
Yes
Yes, Ensure window tabs are locked into
their mating slots, problem solved
No
Is the black O shaped ring on the SmartMix Cap Insert fitted securely over the cap insert & straw? ** NOTE:
Some O rings are detachable and need to fit over the straw; others are molded to the cap
No, Fit O ring securely, problem solved
Check the black and red tank gasket on the SmartMix bottle cap and
on the bottom of the Tank-in-Tank. Is gasket lodged in base of unit
or has it been lost?
Are the small rounded clear window tabs on the Floor Nozzle out of their
mating slots and inadvertently lifting the tank up out of place?
No, refer customer to an
Authorized Service Centre
Yes, reattach gasket by pushing the red rounded portion over the lip of
the solution tank insert or order new gasket if appropriate, problem solved
