23
5
TROUBLESHOOTING
Use the following guide to self-check your problems before requesting repairs.
If you
come into a conclusion that problem has occurred, do NOT attempt to
disassemble and
repair the product yourself, but contact BES Group or your
dealer for support.
Unit does not have power.
Light effects are absent.
The Control Display is
blank.
No water comes out of the
unit.
Water leaks from system
fitting
or connection.
Sometimes suspected problem is remedied by disconnecting the power
plug and
then re-connecting it.
Problem
Possible Cause
Corrective Action
Error 01
Slow blinking
Alarm is ON
On-screen Display
The power cord is not
correctly plugged in.
Plug the power cord in
correctly.
Plug the power cord in
correctly.
Redo the fitting with proper
amount of sealant.
Contact your maintenance
person or authorized
service agency.
Retighten or replace the
fitting.
Contact your maintenance
person or authorized
service agency.
Correct the power outlet.
Open the valve.
The power outlet is not
working properly.
The power cord is not
correctly plugged in.
Not enough pipe thread
sealant used.
Timing system malfunction
detected when turning on
the unit.
Control panel is inoperable.
Power Supply is inoperable.
Inlet shut-off valve closed.
Fitting broken or loose.
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