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www.sequencebiotech.com
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LIMITED TwO-YEAR PRODUCT wARRANTY
this Sequence Biotech,
LLC
instrument is warranted to be free
of defects in materials and workmanship for a period of tWo (2)
YeArS from the date of delivery. At its discretion,
Sequence
BioTech
’s manufacturer will repair or replace all defective components
during this warranty period.
Sequence BioTech
reserves the right
to use new, repaired, or refurbished instruments or components
for warranty replacements. repair or replacement of products
or components under warranty does not extend the original
warranty period.
wARRANTY EXCEPTIONS
the above warranty does not apply to defects resulting from
misuse, neglect, or accident, including without limitation:
operation with incompatible solvents or samples aspirated beyond
the volume of the disposable pipette tips; operation outside
of the environmental or use specifications; failure to follow
recommended operating instructions; failure to use compatible
accessories; improper or inadequate maintenance by the user;
installation of the instrument or use of products not authorized
by
Sequence BioTech
; use with incompatible liquids or other
materials; and modification or repair of the instrument not
authorized by
Sequence BioTech
. in addition, the warranty is
void if the serial number has been altered or defaced.
Maintenance is the owner’s responsibility. Promptly wipe and
remove any chemicals, solutions or samples when spilled on this
instrument. Keep the
Bearing Rail
clean of spills and debris to
ensure easy side-to-side motion.
wARRANTY CLAIMS
Warranty claims must be submitted during the warranty period.
Submit claims promptly to
Sequence BioTech
technical Support
at
(603)769-0963
or email [email protected]. Upon
approval, you will be supplied with the name and address of an
authorized service center as to where to ship the instrument.
A repaired or replaced instrument will be returned as promptly as
feasible. Proper shipping, packaging, and handling charges to the
service center are the responsibility of the owner. Shipping charges
back to the owner are the responsibility of the service center.
warranty