Manufacturer’s copy
Please send the filled-out Warranty Certificate and copies of the Warranty Certificate Supplement to the
manufacturer by e-mail: [email protected] or by fax: +370 5 2784915
WARRANTY CERTIFICATE
Product:
Boiler BIO20, Serial No __________________________
The Manufacturer: UAB “Biokaitra”, Laisvės pr. 3, LT-04215 Vilnius, Lithuania.
This Warranty Certificate is adequate to the quality certificate.
4.
WARRANTY APPLICATION TERMS
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In case of sale, the Seller must familiarise the Buyer with the warranty application terms, to confirm the
warranty certificate and present the service manual.
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The manufacturer shall be liable under the warranty only if the failure originates as a result of causes
inherent to the device.
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The boiler with fuel feeder and burner must be installed and put into operation by an organisation certified
by the manufacturer.
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All putting into operation works and services of “Biokaitra” boilers shall be performed by the
manufacturer’s authorised fitter or repair shop (all marks about the performed actions have to be included in
the Warranty Certificate Supplement). Otherwise, the warranty cases to be valid and no warranty-related
claims are accepted.
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The manufacturer shall have a right to choose between the elimination of failure and the replacement of
defected device with a technically fit one.
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The term of warranty is 36 months from the date of sale. The warranty is applied to all components of the
boiler except for the moving parts (screw conveyor, motoreducers, electric motor), controller and fast-
wearing elements (insulation ropes); these parts are subject to 12-month warranty from the date of sale. The
warranty does not apply to boiler deflector!
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For the warranty to be valid, it is necessary to perform a warranty service after a year of operation. Such
inspection is performed for payment by an authorised repair shop.
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The warranty shall be valid only if the boiler’s model and place of installation are entered and all the
original seals of the seller and authorised fitting company or repair shop as well as the documents certifying
the fact of purchase are present.
5.
THE WARRANTY SHALL NOT APPLY IN THE FOLLOWING CASES:
- the boiler’s Warranty Certificate and/or documents certifying the fact of purchase are lost;
- the requirements of the user manual are breached;
- in case of mechanical damage caused to the boiler, bunker, burner, controller, motor, transporter and
fan;
- the damage results from undue connection of boiler;
- if the system has no installed thermal regulation valve of three or four positions;
6.
THE OWNER UNDERTAKES TO PAY FOR THE SPECIALIST’S VISIT IN THE FOLLOWING
CASES:
- the visit of the employee is not related to the failure of boiler;
- it is related to the causes stipulated in Item 2;
- by mutual agreement (by paying according to the price list approved by the company) for the
specialist’s performed works of putting into operation / fitting of the heating system.
I have familiarised myself with the terms and conditions of device connection and operation as well as
warranty service. I have been informed about the loss of entitlement to warranty service in case of installation
and operation of device without observing the requirements of this manual.
