Section 6 Trouble Shooting
Problem
Possible Cause
Solution
Image is not visible on the
monitor
•
Aperture is closed.
•
Incorrect monitor
settings
•
Wrong cable
connections.
•
Open the aperture.
•
See your computer
manual
•
See Appendix A or B
for correct cabling.
Image is not bright enough.
•
Wrong aperture
setting.
•
Open the aperture.
Impossible to image whole
sample area.
•
Lens is zoomed-in too
close.
•
Zoom-out the lens.
Printout does not look the
same as the image on the
monitor.
•
Monitor settings are
wrong.
•
Read the manual for the
printer to ensure proper
settings
Video Thermal printout area
is not the same as the image
on the monitor.
•
Improper dipswitch
selection on the
printer.
•
The dipswitch must be:1
and 8 up, and rest down.
•
Adjust contrast,
brightness and gamma on
the thermal printer.
Light leakage into the
darkroom.
•
Τ
he rear hole on the
MZL not closed with
the screw.
•
The Lens body is not
properly centered
and against the light
seal gasket on the
hood
•
Close the hole with the
black plastic screw.
•
Loosen the bracket and
move the camera around
to properly seal the
opening on the hood or
adapter plate as the case
may be.
Hot pixels are seen in the
image.
•
“Reference” is not
selected for “Dark
Subtraction” in the
OPTIONS window
•
Select “Reference” by
clicking on the
appropriate box in the
OPTIONS window.
ChemiDoc XRS camera will
not respond
•
Power may be off
•
Controller cable may
not be seated properly
•
Software Driver for
the Camera is missing
•
Camera may be
defective
•
Turn ON the power to
the camera
•
Make sure that camera
controller cable is
connected properly
•
Install Quantity One
again if the driver is not
present
•
Replace Camera
Page 29 of 42
