QUESTION:
Why can’t I ping the WAN IP address of the BiGuard S10 Series from the
Internet?
ANSWER:
Make sure the Block WAN Request is disabled.
1. Click
Configuration
→
Advanced
→
Firewall
.
2. Next to
Block WAN Request
, click the
Disable
radio button.
3. Click
Apply
.
You can now ping the BiGuard S10 WAN IP address.