
December 2019
102
Installation, Operation and Maintenance Manual
VCIOM-08500-EN
Section 12: Troubleshooting
Troubleshooting
Display
message
Condition for alarm
Action
Available Controls
Alarm
reset
Local
Remote
ESD
Main voltage
Main voltage lower than -20%
or higher than+20% of the
value stated in the nameplate
menu
Check main voltage
supply and frequency
on terminals L1, L2,
L3. Check that wires
section is correct
Not
available
Not
available
Not available
Main
voltage
correct
K1 contactor
(not available
for ICON LP)
The test routine
reports a failure of K1
(coil or auxiliary contact)
Check the contactor
Opposite
direction
Opposite
direction
Not available
if ESD use K1
contactor
Control in
opposite
direction
K2 contactor
(not available
for ICON LP)
The test routine
reports a failure of K2
(coil or auxiliary contact)
Check the contactor
Opposite
direction
Opposite
direction
Not available
if ESD use K1
contactor
Control in
opposite
direction
Configuration
obj n°
The checksum of the EEPROM
memory that contains the
configuration data is wrong
Re-configure all
parameters (see
details on next page)
Not
available
Not
available
Not available
Memory
OK
Hardware n°
The diagnostic program
detects some malfunction
in the electronics controlling
the actuator
Some circuit is
damaged and does
not work (see details
on next page)
Not
available
Not
available
Not available
Hardware
OK
Low lithium
battery
The voltage of the
lithium battery is too low
(only detected if the lithium
battery is present and the
relevant parameter of the
miscellaneous routine is set to
“present”)
Change lithium
battery
Available
with main
voltage
Available
with
main
voltage
Available
with main
voltage
Lithium
battery
OK
Lost phase LP
Configuration
(not available
for ICON LP)
The alarm appears only with
3-phase mains supply. The
alarm is generated when
a fault exists in one of the
phases that supplies the
actuator transformer
Check main power
supply on terminals
L1, L2, L3
Not
available
Not
available
Not available Phase OK