Calling Your Voicebox from a Remote Terminal
29
Using Forum Voicemail
… in the Forum CTI Application
1. Select the system terminal whose call list you wish to view.
2. Click on the
Incoming calls
tab.
You will see a list of calls which have not reached you.
Voicebox messages are indicated by the
icon.
3. Click on one of the icons to listen to the message.
If you wish to call the caller back, click on the caller’s
call
number
(if this has been transmitted).
Note:
Detailed information on working with the
Forum CTI
application can be found in the online help documentation.
… on Standard Terminals
Proceed as described in the sections entitled
Calling Your Voicebox
from an Internal Terminal
on page 24 and
Calling Your Voicebox
from a Remote Terminal
on page 29.
Calling Your Voicebox from
a Remote Terminal
If your system administrator has set
Remote control
authorisa-
tion for a voicebox, you can also access and configure this voice-
box from an external terminal.
There are two ways to access your voicebox from an
external
terminal:
… using the Call Number of Forum Voicemail
(this call number is included in the incoming-call distribu-
tion)
1. Select the MSN or system access call number to which your
system administrator has assigned the internal call number of
Forum Voicemail
.
2. Enter the
internal
call number of your voicebox – that is the
call number of the terminal which has been assigned to the
voicebox. Confirm your input with the star key
*
.
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