Setting Functions …
23
Using Forum Voicemail
… via the Forum CTI Application
You can also individually set your voicebox via the
Forum CTI
application (and thus overwrite some of the administrator’s
default settings). Additionally in the
Forum CTI
application, you
can edit welcoming and closing texts.
1. On the Web console of the Forum 500 / Forum 5000, open the
Forum CTI
application.
2. If the system administrator has assigned you several
terminals, first select the corresponding terminal from the
selection list in the head of the
Forum CTI
.
3. Click on the
Configuration
tab.
The
Configuration
window will then open. The current
configuration of your voicebox is displayed in the
Voicebox
section. Via the
Voicebox - Announcements
section, you
can listen to, record and select welcoming and closing texts.
In the
Forum CTI
you can, for each configured time group,
select a unique welcoming text and closing text. Welcoming
and closing texts can also be set via the voice menu, but only
for the currently active time group.
In the
Forum CTI
you can also save your announcement texts
(welcoming and closing text) and the central welcoming text to
a drive or data medium. You can archive the stored files and
restore them to the communications system (via the
System:
Components
menu) at a later stage, so that you have a data
backup e. g. in case the memory card needs to be exchanged
or formatted.
Further information can be found in the online help for
Forum CTI
application.
Содержание Forum 500
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