Operating Functions
18
Configuration and Administration
5. Configure one or more voiceboxes for Forum 500 /
Forum 5000 users in the
Forum Voicemail: Voice Boxes
menu (but only up to the maximum number of licensed
voiceboxes) Please refer to
To administer voiceboxes …
starting on page 18 below.
You can set up the Courtesy Service as follows …
1. Activate the feature for a configured user group or for an
external call number:
– for a user group in the
User Manager: User groups
menu
In this case, the central welcoming text is played if an caller
rings a user in this group.
– for an external call number in the
Telephony: Call
distribution
menu
Where so configured, the central welcoming text plays if an
caller rings the configured MSN or the call number on the
system connection.
2. Define whether and how the system should react to calls with
the
Courtesy Service
: Select an announcement (e.g.
Announcement 1
) or turn
off
the feature.
3. Activate the option
Central welcoming track changeable
for a voicebox in the
Forum Voicemail: Voice Boxes
menu.
4. Call this voicebox and configure one or several announcement
texts (up to eight are possible) in the voice menu of
Forum
Voice
,
menu 4 “Central welcoming texts”
.
Note:
Detailed information regarding the settings in the
Config-
urator
menu can be found in the online help documentation.
To administer voiceboxes …
As an administrator you have full authorisation to manage the voi-
ceboxes of the Forum 500 / Forum 5000 and to execute all sub-
scriber-specific settings.
z
You can configure a new voicebox or delete an existing one.
z
You can select the language used for selected voicebox to
guide callers through the voice menu.
z
You can define the maximum recording time for a voicebox.
Содержание Forum 500
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