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WARRANTY

This document sets out the terms and conditions of the product

warranties for Electrolux Appliances. It is an important document.

Please keep it with your proof of purchase documents in a safe place

for future reference should there be a manufacturing defect in your

Appliance. This warranty is in addition to other rights you may have

under the Australian Consumer Law.

1. In this warranty:
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has the

same meaning referred to in the ACL;

(b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
(c) ‘Appliance’ means any Electrolux product purchased by you and

accompanied by this document;

(d) ‘ASC’ means Electrolux’s authorised service centres;
(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163 O’Riordan

Street, Mascot, NSW 2020, ABN 51 004 762 341 in respect of

Appliances purchased in Australia and Electrolux (NZ) Limited

(collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount Wellington, in

respect of Appliances purchased in New Zealand;

(f)

‘major failure’ as referred to in clause 10 of this warranty has the same

meaning referred to in the ACL;

(g) ‘‘Warranty Period’ means the period of 24 months following the date

of original purchase of the Appliance in Australia or New Zealand and in

the case of the:

  •  Stainless Steel burner box, an additional 23 years
  •  Enamel burner box, an additional 8 years
  •

Stainless Steel plates, grills and burners, an additional 3 years

Cast iron plates, grills and burners, an additional 1 year

This warranty only applies to Appliances, purchased and used in Australia or

New Zealand in normal domestic applications and is in addition to (and does

not exclude, restrict, or modify in any way) any non-excludable statutory

guarantees in Australia and New Zealand.

During the Warranty Period Electrolux or its ASC will, at no extra charge if

your Appliance is readily accessible for service, without special equipment

and subject to these terms and conditions, repair or replace any parts which

it considers to be defective. Electrolux or its ASC may use remanufactured

parts to repair your Appliance. You agree that any replaced Appliances or

parts become the property of Electrolux. This warranty does not apply to

light globes, batteries, filters or similar perishable parts.

Parts and Appliances not supplied by Electrolux are not covered by

this warranty.

To the extent permitted by law, you will bear the cost of transportation, travel

and delivery of the Appliance to and from Electrolux or its ASC. If you reside

outside of the service area, you will bear the cost of:

(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux or

its ASC, In all instances, unless the Appliance is transported by

Electrolux or an Electrolux authorised representative, the Appliance is

transported at the owner’s cost and risk while in transit to and from

Electrolux or its ASC.

6. Proof of purchase is required before you can make a claim under

this warranty.

You may not make a claim under this warranty unless the defect claimed is

due to faulty or defective parts or workmanship. Electrolux is not liable in the

following situations (which are not exhaustive):

  (a)   the Appliance is damaged by:
  (i)  accident
  (ii)  misuse or abuse, including failure to properly maintain or service
  (iii)  normal wear and tear
  (iv)  power surges, electrical storm damage or incorrect power supply
  (v)  incomplete or improper installation
  (vi)  incorrect, improper or inappropriate operation
  (vii)  insect or vermin infestation
  (viii)  failure to comply with any additional instructions supplied with

the Appliance;

(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed

or defaced;

(d) the Appliance was serviced or repaired by anyone other than Electrolux,

an authorised repairer or ASC.

This warranty, the contract to which it relates and the relationship between

you and Electrolux are governed by the law applicable where the Appliance

was purchased. Where the Appliance was purchased in New Zealand for

commercial purposes the Consumer Guarantee Act does not apply.

To the extent permitted by law and subject to your non-excludable

statutory rights and guarantees, Electrolux excludes all warranties and

liabilities (other than as contained in this document) including liability for any

loss or damage whether direct or indirect arising from your purchase,

use or non-use of the Appliance.

10. For Appliances and services provided by Electrolux in Australia, the

Appliances come with guarantees by Electrolux that cannot be excluded

under the ACL. You are entitled to a replacement or refund for a major failure

and for compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the Appliance repaired or replaced if the

Appliance fails to be of acceptable quality and the failure does not amount

to a major failure. The benefits to you given by this warranty are in addition

to your other rights and remedies under a law in relation to the Appliances or

services to which the warranty relates.

11. For Appliances and services provided by Electrolux in New Zealand, the

Appliances come with a guarantee by Electrolux pursuant to the provisions

of the Consumer Guarantees Act, the Sale of Goods Act and the Fair

Trading Act.

12. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of

this warranty;

  (b)   have the model and serial number of the Appliance available;
  (c)   have the proof of purchase (e.g. an invoice) available;
  (d)   telephone the numbers shown below.
13.  You accept that if you make a warranty claim, Electrolux and its ASC may

exchange information in relation to you to enable Electrolux to meet its

obligations under this warranty.

Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND

APPLIANCE: BEEFEATER SIGNATURE BARBECUE

BBS_Warr_May16

Important Notice

Before calling for service, please ensure that the steps listed in clause 12 above have been followed.

FOR SERVICE

or to find the address of your nearest

state service centre in Australia

PLEASE CALL 1800 356 660