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4-3
Troubleshooting
Table 4-1. Diagnostic Message Chart (continued)
*
Friction Reduction System.
Continued—
Diagnostic Number/
Message
Problem
Result
Recommended Action
C5–
Temp, call service
Refrigeration system
error
Run shuts down with
maximum brake
Call Beckman Coulter service.
T1 through T4–
Temp, call service
System temperature
problem
Run shuts down with
maximum brake
Call Beckman Coulter service.
D1 through D12,
D14, and D15–
Drive, call service
Drive system problem
Run stops, usually with
no brake. Door may not
unlock for up to an hour.
Call Beckman Coulter service.
Before trying to open the door,
listen carefully and make sure that
no sound is coming from the
chamber (indicating a spinning
rotor). Follow the directions under
ACCESSING THE ROTOR IN CASE
OF POWER FAILURE
, below.
D13–
No rotor in chamber
or drive problem
There is no rotor
installed or the drive belt
is loose or broken
Run shuts down with
maximum brake.
• Install rotor per the applicable
rotor manual.
• If the rotor is installed when the
message appears, call
Beckman Coulter service.
Fl and F2–
FRS,
*
call service
Required vacuum level
not reached in allowed
time
Run shuts down with
maximum brake
• Check and clean door sealing
area and door gasket.
• Wipe any ice and excess
moisture from chamber.
• Call Beckman Coulter service.
R1, and R2–
Rotor, ID problem
No magnets identified, or
magnets incorrectly
identified
Run continues, speed
may be derated
Press
[
CE
]
to clear message. If
problem repeats, check rotor
magnets or call Beckman Coulter
service.
R3, R4, and R8–
Rotor, speed derated
The entered rotor
number is not the same
as the rotor identified
If identified rotor speed
maximum is lower than
entered maximum, the
speed will be reduced to
the rated maximum of
the installed rotor
Press
[
CE
]
to clear message.
Enter the correct rotor entry code.
R5 and R6–
No rotor match
The system cannot
identify the rotor
Run shuts down with
maximum brake
• Make sure the rotor in use is
a compatible Beckman Coulter
rotor (see
AVAILABLE ROTORS
in Section 1).
• Call Beckman Coulter service.
R9–
Calibration error
Rotor calibration error
Run shuts down with
maximum brake
• Make sure the rotor in use is
a compatible Beckman Coulter
rotor (see
AVAILABLE ROTORS
in Section 1).
• Call Beckman Coulter service.