80-4280-10, Rev. 4
SERVICES
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PRODUCT DEMONSTRATIONS
Each of Beck’s Sales Engineers has access
to a complete set of actuator models so that he
can demonstrate virtually any of their features at
your location. In order to arrange to see a Beck
actuator in your plant or office, contact Beck’s
Sales Department.
SITE SURVEYS
Beck Sales Engineers are available to discuss
your process control requirements. Often a visit
to your location is the best way to gain a thorough
understanding of your needs, in order to meet
them most accurately and completely.
Mounting hardware, torque requirements,
linkage, control signal information, and optional
equipment can be analyzed most effectively
at the work site. Beck’s analysis at the job site
can help ensure that specifications are accurate,
especially in the case of complex applications.
APPLICATION REVIEWS
By sharing your needs with a Beck Sales
Engineer you can take advantage of the best
application advice for the type of control you need.
This review will yield a better understanding of the
versatility of Beck actuators for your installations,
as well as complete details on options and
accessories to make the process as effective as
possible.
SPECIFICATION WRITING
Beck provides specification writing assistance
in order to help you specify and order the right
actuators for your applications. Beck Sales
Engineers will work with you to make it easier for
you to obtain the proper equipment and give you
confidence that no details are overlooked.
HOW TO OBTAIN SERVICE
Factory repair of actuators or subassemblies is
available for both normal and emergency service.
To assure prompt processing, contact the factory
to receive a Returned Material Authorization
(RMA) number. If a repair estimation is desired,
please send the name and phone number of your
contact for service authorization. It is helpful to
include a description of the work desired with
the shipment or, in the event of a problem, the
malfunction being experienced.
THREE YEAR LIMITED WARRANTY STATEMENT*
Harold Beck & Sons, Inc. (Beck) warrants that our equipment shall conform to Beck’s standard specifications. Beck warrants said
equipment to be free from defects in materials and workmanship. This warranty applies to normal recommended use and service for
three years from the date on which the equipment is shipped. Improper installation, misuse, improper maintenance, and normal wear
and tear are not covered.
The Buyer must notify Beck of any warranty issues within 37 months of original shipment date and return the goods in question,
at Buyer’s expense, to Beck for evaluation. If the product fails to conform to the warranty, Beck’s sole obligation and the Buyer’s
exclusive remedy will be: 1) the repair or replacement, without charge, at Beck’s factory, of any defective equipment covered by this
warranty, or 2) at Beck’s option, a full refund of the purchase price. In no event will Beck’s liability exceed the contract price for the
goods claimed to be defective.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESS OR IMPLIED WARRANTY, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS OR LIABILITIES OF BECK.
In no case shall Beck be liable for any special, incidental or consequential damages based upon breach of warranty, breach of contract,
negligence, strict tort, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of revenue, loss of use of
the equipment or any associated equipment, cost of capital, cost of any substitute equipment, facilities or service, downtime, the claims of
third parties including customers and injury to property.
Buyer acknowledges its responsibilities under OSHA, related laws and regulations, and other safety laws, regulations, standards,
practices or recommendations that are principally directed to the use of equipment in its operating environment. Buyer acknowledges
that the conditions under which the equipment will be used, its use or combination with, or proximity to, other equipment, and other
circumstances of the operation of such equipment are matters beyond Beck’s control.
Buyer hereby agrees to indemnify Beck
against all claims, damages, costs or liabilities (including but not limited to, attorney’s fees and other legal expenses),
whether on account of negligence or otherwise, except those claims based solely upon the negligence of Beck and those
claims asserted by Beck’s employees which arise out of or result from the operation or use of the equipment by Beck’s
employees.
*Note: Internal water damage is not covered by warranty.
©
Copyright 2013 by Harold Beck & Sons, Inc.
Beck Actuators are covered by the following patents: 6,563,412 and 6,639,375.
