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20
59
Type of problem
Possible causes
Elimination of problem
Redox control (chlorine or bromine dosing)
A dosing rate of 0 % is displayed on the
device although there is a deviation
between the actual value and the
setpoint
Dosing is blocked by an alarm (flow,
level or dosing time alarm)
Remove cause of alarm, quit alarm
Power-on delay still running
Wait for the power-on delay to end
Dosing pump is not working although the
dosing rate displayed on the device is
not equal to 0 %
Dosing pump fuse is blown
Replace the fuse (1A slow)
Dosing relay is faulty
Replace the faulty relay
Dosing pump is faulty
Replace the dosing pump
Dosing pump is working but there is no
redox correction
Container is empty
Replenish the pool care product
Dosing pump drew air and is no longer
dosing
Purge the air from the dosing head
Redox potential is fluctuating around the
setpoint
Dosing rate of the redox control is too
high
Set the p-range to a higher value to
reduce the dosing rate.
A reduction in the minimum switch-on
time prevents overdosing as well.
Redox potential differs from the setpoint
for an extended period
Dosing rate of the redox control is too
low
Set the p-range to a lower value to
increase the dosing rate.
As well, an increase in the minimum
switch-on time results in a more rapid
approach of the setpoint.
O2 automatic dosing system
Device does not start dosing at the
expected time
Dosing is blocked by an alarm (flow or
level alarm)
Remove cause of alarm, quit alarm
Date and time of the measuring and
control devices are set incorrectly
Set the date and time on the customer
level
Dose amount is higher than the
programmed dose amount
The actual dose amount increases due
to the temperature compensation
-
Dosing pump is not working although the
device indicates that dosing is in
progress
Dosing pump fuse is blown
Replace the fuse (1A slow)
Dosing relay is faulty
Replace the faulty relay
Dosing pump is faulty
Replace the dosing pump
Dosing pump is working but care product
is not being introduced into the water
Container is empty
Replenish the pool care product
Dosing pump drew air and is no longer
dosing
Purge the air from the dosing head
Temperature measurement
Temperature display is faulty
Temperature sensor is faulty
Replace the temperature sensor
Humidity in the cable combination
Dry or replace the cable combination
Sensor type is set incorrectly
(PT1000 / KTY83)
Correct the setting in the "Temperature"
menu (in the Service menu only)