Basler Vision Technologies Sprint Series, Руководство пользователя

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Troubleshooting and Support
212 Basler sprint Mono Cameras
8.3.3 Interfacing
Use the interfacing troubleshooting chart if you think that there is a problem with the cables between
your devices or if you have been directed here from another chart.
Before making or breaking any camera connections, always switch off power to the system
(camera and host PC).
Make sure that the cable connected to MDR Connector 1 on the camera (see Figure 12
on page 24 ) is also connected to the base Camera Link connector on your frame
grabber. And make sure that the cable connected to MDR Connector 2 on the camera
is connected to the medium/full Camera Link connector on your frame grabber. Reseat
the cable connections at the camera and the frame grabber.
After you checked and reseated the connections, is the problem still present?
Replace the
power source
Yes
No
If extra hardware is available, try to locate the problem by substitution. (Substitute
only one piece of hardware at a time and retry the system after each substitution.)
After you finished making substitutions, is the problem still present?
Exit this
chart.
If you have not already do so, use a voltmeter to check the power
source for the camera. The output must be 12 VDC ± 1.2 V. Also, make
sure that the power source meets the other specs shown
in Section 2.5 on page 30 .
Is the power source OK?
No
Yes
No
Exit this
chart.
Yes
Yes
No
No
Contact Basler technical support. The contact numbers appear on the front pages of this manual.
Before you call for support, be sure to make note of the camera settings and the frame grabber settings
you are using. You should also have a captured live image and a captured test image available. Basler
technical support will frequently request that you e-mail copies of these captured images.
Yes
Check the camera file that you are using with your frame grabber (see the Installation and
Setup Guide for Camera Link Cameras). Make sure that it is the correct file for your Basler
sprint model and current video data output mode. Be aware that sometimes different
camera files must be used depending on which of the camera’s features you have enabled.
Camera files should be available on your frame grabber supplier’s website.
After you checked the camera file, is the problem still present?
Check all of the cables in the system:
Check Section 2.4 on page 29 and make sure that you are using a cable that has the
right characteristics and is not too long. It is extremely important to use the proper cables
when you are working with Camera Link based cameras.
Use an ohm meter to check each wire to see of it is broken or shorted to any of the other
wires in the cable.
After you checked the cables, is the problem still present?
Exit this
chart.
Exit this
chart.