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Sherlock 3CG™ Tip Confirmation System
Page 26
TROUBLESHOOTING AND ERROR MESSAGES
Error Screens
Sensor Disconnected
Cause
: Sensor not connected to the display
Solution
: Ensure the sensor is properly connected. Disconnect and
reconnect the sensor.
Cause
: The display power supply is connected to a noisy electrical
outlet.
Solution
: Disconnect the display power supply from the electrical
outlet to run the system on battery power.
Cause
: Sensor cannot be detected by the display.
Solution
: Call the technical support hotline 1(800) 443-3385.
Sensor Error
Cause
: Interference caused by magnetic field changes or by sensor
movement.
Solution
:
1.
Move all metal objects at least 12 inches (30 cm) away from
the sensor.
2.
Lower bed rails.
3.
Move all active electronic devices at least 5 feet (1.5 m)
away.
4.
Do not move the sensor and ask the patient to remain still.
5.
Calibrate.
6.
If the error continues, discontinue use and call the technical
support hotline 1(800) 443-3385.
Cause
: Sensor malfunction.
Solution
:
1.
Turn off and restart the system.
2.
If the error continues, discontinue use and call the technical
support hotline 1(800) 443-3385.
Magnet Error
Cause
: Interference caused by magnetic field changes or by sensor
movement.
Solution
:
1.
Move all metal objects at least 12 inches (30 cm) away from
the sensor.
2.
Lower bed rails.
3.
Move all active electronic devices at least 5 feet (1.5m) away.
4.
Do not move the sensor and ask the patient to remain still.
5.
Ensure catheter tip is at least 12 inches (30 cm) away from
the sensor.
6.
Calibrate.
7.
If the error continues, discontinue use and call the technical
support hotline 1(800) 443-3385.