J.2
X-Agora trouble shooting
This section offers help with project recovery, viewing logs, restarting X-Agora service,
generated reports, and synchronizing Players.
J.2.1
Project recovery
Concepts related to project recovery include: taking snapshots, autosaving, and importing
and exporting projects.
When a project fails to load, the user is notified in the Hub Window and is asked to
make a choice between the different snapshots of the project found on the machine.
Once a snapshot is selected, it becomes the working version of the project.
Snapshots
X-Agora periodically generates snapshots, if changes are detected in a project. Snapshots
are periodic backups of the main project files. They do not include any media files. A
snapshot can be recovered only within its own project.
Creating custom snapshots
In addition to automatic snapshots, you can create custom snapshots by giving them
custom names. To create a custom snapshot, follow these steps:
1.
Open a project from X-Agora Designer.
2.
Go to
File
→
Create Snapshot
or use the
Ctrl
+
T
keyboard shortcut.
Figure J.1. Create Snapshot menu
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Barco Pn: 60600320
Barco Media Server XHD-Series User Guide
Appendix J: Trouble shooting
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