Appendix J: Trouble shooting
This appendix offers help in trouble shooting both the hardware of the Barco Media
Server and the X-Agora software that runs on it.
J.1
Barco Media Server trouble shooting
Use
Table J.1, “Trouble-shooting matrix”
to trouble-shoot problems with the Barco
Media Server.
!
Caution
When handling power connections, remember to always follow safety pro-
cedures.
• Power down the Barco Media Server.
Switch off the power switch on the front panel
and
the
master power switch on the rear panel.
• Disconnect the power cord from the Barco Media Server.
• Remove all cables from the Barco Media Server.
• Make sure that your hands are free of dirt, grease, or foreign
substances that may damage the PCIe card or any com-
ponents that you may touch inside the server.
• Make sure you are "grounded."
Wear an anti-static wrist strap, also known as a ground
bracelet, or make sure that you touch a metal object that
is touching the ground to discharge any static electricity you
may have accumulated.
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Barco Media Server XHD-Series User Guide
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