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R5915190 /01
IEX series
68
7.1 Common Faults and Troubleshooting Methods
7.1.1 Failure in Lighting up the Display
Causes
•
No power is supplied to the display or the control devices.
•
The LED display does not have input signals.
•
The control PC is in sleep mode or the graphics card is set incorrectly.
Troubleshooting method
•
Check AC power input of the display and the control devices.
•
Check cables between the sending box and the receiving card. Check whether the DVI cable between the
control PC and the sending box is connected reliably.
•
Check whether the control PC is in sleep mode or monitor protection mode. If the control PC is not in sleep
mode, check whether the graphics card is configured properly on the software.
7.1.2 Incomplete Picture or Incorrect Position of Picture Displayed
Causes
•
The connecting file for the screen is incorrect.
•
Receiving card signal cables between cabinets do not contact properly.
•
The displaying position and screen size are set incorrectly.
Troubleshooting method
•
Check whether the display
’
s signal cable connection method is same to that of the loaded file xxxx.scr.
•
Check whether the signal cable is connected to the cabinet receiving card. If the receiving card is faulty,
replace the receiving card.
•
Check whether Displaying Position and Screen Size on the software are set to actual screen size.
7.1.3 Screen Blinking
Causes
•
The ports on the sending box are loose, or the signal cables are too long.
•
The output resolution of the playing device or sending box is set incorrectly.
Troubleshooting method
•
Check whether the DVI cable and signal cable are connected to the display and devices, or whether the
length of signal cables exceeds the maximum transmission distance (the effective transmission distance
shall not exceed 10 m for DVI cable, 100 m for signal cable, 300 m for multi-mode optical fiber, and 15 km
for single-mode optical fiber).
•
Check whether the resolution of the playing device and the sending box is greater than or equal to the
resolution of the screen.
7.1.4 Blinking of a Cabinet in the Display
Causes
•
The output of receiving card or hub card is faulty.
•
The receiving card program is incorrect.
Troubleshooting method
•
Check whether the receiving card signal cable and hub card in the cabinet are connected correctly.
•
Check the receiving card program for the cabinet or check the receiving card.
Содержание IEX Series
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Страница 26: ...R5915190 01 IEX series 26 Installation and Wiring...
Страница 42: ...R5915190 01 IEX series 42 LED Display Control Setting...
Страница 65: ...65 R5915190 01 IEX series Image 6 6 Aging test Image 6 7 Screen test Startup Shutdown and Maintenance...
Страница 66: ...R5915190 01 IEX series 66 Startup Shutdown and Maintenance...
Страница 74: ...R5915190 01 IEX series 74 Image 7 17 Troubleshooting and Component Replacing...
Страница 77: ...77 R5915190 01 IEX series Environmental information A...
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