4. Troubleshooting
Error
Solution
Link decryptor - 1.20V supply out of
range
Replace SMPS. See "Replacement of the Switched Mode Power Supply", page 281.
Replace Signal backplane. See "Replacement of the signal back plane", page 231.
Replace link decryptor. See "Replacement of the Link Decryptor", page 243.
Link decryptor - 1.80V supply out of
range
Replace SMPS. See "Replacement of the Switched Mode Power Supply", page 281.
Replace Signal backplane. See "Replacement of the signal back plane", page 231.
Replace link decryptor. See "Replacement of the Link Decryptor", page 243.
Link decryptor - 2.50V supply out of
range
Replace SMPS. See "Replacement of the Switched Mode Power Supply", page 281.
Replace Signal backplane. See "Replacement of the signal back plane", page 231.
Replace link decryptor. See "Replacement of the Link Decryptor", page 243.
Link decryptor - 3.30V regulator out
of range
Replace SMPS. See "Replacement of the Switched Mode Power Supply", page 281.
Replace Signal backplane. See "Replacement of the signal back plane", page 231.
Replace link decryptor. See "Replacement of the Link Decryptor", page 243.
Link decryptor - Security tamper
The link decryptor has been tampered. Replace link decryptor. See "Replacement of
the Link Decryptor", page 243.
Link decryptor - Top side security
enclosure open
The top side enclosure has been tampered. Replace link decryptor. See "Replacement
of the Link Decryptor", page 243.
Link decryptor - Bottom side security
enclosure open
The bottom side enclosure has been tampered. Replace link decryptor. See
"Replacement of the Link Decryptor", page 243.
Link decryptor - Software command
Zeroization
Replace link decryptor. See "Replacement of the Link Decryptor", page 243.
Link decryptor - Physical marriage
tamper
The ICP and/or link decryptor have been removed and inserted again. You need to
remarry both. Start the clear security warning procedure. See "Authorization to clear
security warning on the projector", page 245.
Link decryptor - Logical marriage
tamper
The ICP and link decryptor are not a couple. This means one of both has been replaced.
You need to marry both. Start the clear security warning procedure. See "Authorization
to clear security warning on the projector", page 245.
Link decryptor - Service door tamper
The Card Cage cover has been removed. Clear the security warning. See "Authorization
to clear security warning on the projector", page 245.
The cover plate of the Light Processor compartment has been removed. Clear the
security warning. See "Authorization to clear security warning on the projector", page
245.
Defect security switches. If all compartments and devices are installed and security error
will not authorize, replace DCI security switches.
Malfunction Signal Backplane. If switch replacement is not the solution, then replace
Signal Backplane. See "Replacement of the signal back plane", page 231.
Link decryptor - Service log error
The Security Log Error indicates that there is no more room to write log entries in the link
decryptor log
fi
le.
When this error is active, the DCI compliant Server needs to extract the log data (via
ASM/TLS session) from the link decryptor Security Log. Reads of the security log by any
other entity/means will not impact this error. This error will remain active until the Server
reads enough log entries to create room for 512 log entries. This can take some time.
Playback will be prohibited (black image) as long as this error is active.
Link decryptor - Security battery low
warning
The battery of the link-decryptor is low. Leave the projector on for some time to recharge
the battery.
Link decryptor - Security log warning
The security log warning indicates that there are less than 512 log entry locations
available in the link decryptor log before the log is full. The attached server needs to
read the log which will clear the log of the projector.
When this warning is active, the DCI compliant server needs to extract the log data (via
ASM/TLS session) from the link decryptor Security Log. This can take some time. Reads
of the security log by any other entity/means will not impact this warning.
Code 5832: “ti-link-decryptor - security tamper event” (Error)
Situation
Solution
The link decryptor has been
tampered.
Replace link decryptor. See "Replacement of the Link Decryptor", page 243.
R5905043 DP2K-12C/11CX 19/02/2018
67
Содержание DP2K-12C
Страница 1: ...DP2K 12C 11CX Service manual R5905043 15 19 02 2018...
Страница 4: ......
Страница 8: ...Table of contents 4 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 12: ...1 Safety 8 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 31: ...4 Troubleshooting 4 TROUBLESHOOTING R5905043 DP2K 12C 11CX 19 02 2018 27...
Страница 32: ...4 Troubleshooting 28 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 96: ...5 Removal and installation of projector covers 92 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 121: ...6 Lamps and lamp houses Image 6 38 R5905043 DP2K 12C 11CX 19 02 2018 117...
Страница 138: ...7 Cold mirror assembly 134 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 175: ...10 Integrator rod 1 2 3 4 Image 10 4 Light pipe housing 4 Take off the housing R5905043 DP2K 12C 11CX 19 02 2018 171...
Страница 222: ...12 Card Cage 1 Image 12 11 218 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 225: ...12 Card Cage Image 12 15 Button unit removal R5905043 DP2K 12C 11CX 19 02 2018 221...
Страница 281: ...15 Power input Image 15 13 Mains AC compartment cover R5905043 DP2K 12C 11CX 19 02 2018 277...
Страница 282: ...15 Power input 278 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 299: ...18 Lamp power supply single module Image 18 4 LPS removal R5905043 DP2K 12C 11CX 19 02 2018 295...
Страница 306: ...18 Lamp power supply single module 302 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 340: ...21 Maintenance procedures 336 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 350: ...A Pin configurations 346 R5905043 DP2K 12C 11CX 19 02 2018...
Страница 351: ...B Input formats B INPUT FORMATS R5905043 DP2K 12C 11CX 19 02 2018 347...
Страница 352: ...B Input formats 348 R5905043 DP2K 12C 11CX 19 02 2018...