Barco ClickShare CS-100 Скачать руководство пользователя страница 102

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R5900022 /18

ClickShare CS-100 series

102

Problem

Cause

Solution

Check out the ClickShare White
paper on Wi-Fi See

www.barco.

com/clickshare

Configurator shows error in the
processes “Wi-Fi Access Point
Daemon” and/or “DHCP Server”

Configuration file is corrupted

In the Configurator, goes to
Support & Updates, click on
Troubleshoot and press “Reset to
factory defaults”.

ClickShare Base Unit does not
start up correctly

Configuration file is corrupted

In the Configurator, goes to
Support & Updates, click on
Troubleshoot and press “Reset to
factory defaults”.

No LAN connection with the Base
Unit

Wrong IP address

IP address is not within your LAN
range.

DHCP is not enabled.

No Wi-Fi connection with Base
Unit

SSID not correct

Enter the correct SSID

Barco knowledge base and YouTube videos

Go to the product page on Barco’s website and select in the right column

Support

. You will get access to

Barco’s

Knowledge base

and

Latest tutorial videos

. For more YouTube videos, consult

https://www.youtube.

com/user/barcoTV

and select ClickShare.

Troubleshooting

Содержание ClickShare CS-100

Страница 1: ...ENABLING BRIGHT OUTCOMES Installation manual For CS 100 CS 100 HUDDLE ClickShare CS 100 series ...

Страница 2: ...arco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com Product revision Software Revision 1 11 xx ...

Страница 3: ...issues with Barco products please inform us via contact details mentioned on https www barco com psirt To protect our customers Barco does not publically disclose or confirm security vulnerabilities until Barco has conducted an analysis of the product and issued fixes and or mitigations Patent protection Please refer to www barco com about barco legal patents Guarantee and Compensation Barco provi...

Страница 4: ...in the Barco warranty rider Maintenance including the provision of upgrades and updates to the Software and helpdesk support are available at your option on the terms of Barco s then current warranty rider Higher maintenance and support levels can be obtained at the moment of product sale or during the Barco ClickShare Product and or Software warranty term Higher maintenance and support levels may...

Страница 5: ...ment shall have the same proving value as a hard copy signed by the parties If you are unwilling to accept this License Agreement on these terms or you do not have the right power and authority to act on behalf of and bind such entity or yourself as an individual if there is no such entity DO NOT SELECT THE I ACCEPT BUTTON OR OTHERWISE CLICK ON ANY BUTTON OR OTHER MECHANISM DESIGNED TO ACKNOWLEDGE...

Страница 6: ...basis or otherwise without the prior written authorization of Barco You shall not lease rent or otherwise transfer or grant a security or other interest in the Software No Modifications You shall not make error corrections to or otherwise modify or adapt the Software or create derivative works based upon the Software or permit third parties to do the same No Reverse Engineering You agree not to re...

Страница 7: ...de or otherwise make available trade secrets contained within the Software and Documentation in any form to any third party without the prior written consent of Barco You shall implement reasonable security measures to protect such trade secrets 4 Support 4 1 Principle Barco is under no obligation to provide support in respect of the Software except as included in a Product Specific EULA and or th...

Страница 8: ...tary and confidential to Barco during the negotiation and Term of this License Agreement Confidential Information shall include i the underlying logic source code and concepts of the Software or other trade secrets the access to which is strictly limited as expressly set out herein ii any information designated as confidential by Barco or which has the necessary quality of confidence about it and ...

Страница 9: ...es the intention of this License Agreement a close as possible 11 4 Export You acknowledge that this Software may be subject to U S or other governments Export Jurisdiction You agree to comply with all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as well as end user end use and destination restrictions issued by the U S o...

Страница 10: ...WARE MORE INFORMATION DETAILS IS TO BE FOUND IN EACH SPECIFIC OPEN SOURCE LICENSE Copyright on each Open Source Software component belongs to the respective initial copyright holder each additional contributor and or their respective assignee s as may be identified in the respective documentation source code README file or otherwise You shall not remove or obscure or otherwise alter the respective...

Страница 11: ...om311 libnl releases download libnl3_4_0 cryptsetup 2 0 6 https cdn kernel org pub linux utils cryptsetup v2 0 json c 0 13 1 https s3 amazonaws com json c_releases releases lvm2 2 02 183 ftp sources redhat com pub lvm2 libaio 0 3 111 https releases pagure org libaio popt 1 16 http rpm5 org files popt devmem2 1 http bootlin com pub mirror dhcp 4 3 6 http ftp isc org isc dhcp 4 3 6 dnsmasq 2 79 http...

Страница 12: ... gst1 plugins bad 1 14 4 https gstreamer freedesktop org src gst plugins bad gst1 plugins base 1 14 4 https gstreamer freedesktop org src gst plugins base gstreamer1 1 14 4 https gstreamer freedesktop org src gstreamer gst1 plugins good 1 14 4 https gstreamer freedesktop org src gst plugins good pulseaudio 12 2 http freedesktop org software pulseaudio releases libtool 2 4 6 http ftpmirror gnu org ...

Страница 13: ... releases 1 4 x lm sensors V3 5 0 https github com lm sensors lm sensors archive V3 5 0 logrotate 3 13 0 https github com logrotate logrotate archive 3 13 0 memtester 4 3 0 http pyropus ca software memtester old versions monit 5 25 3 http mmonit com monit dist netsnmp 5 8 https downloads sourceforge net project net snmp net snmp 5 8 nodejs 8 15 1 http nodejs org dist v8 15 1 pcre2 10 32 https ftp ...

Страница 14: ... procps ng Production strace 4 15 http downloads sourceforge net project strace strace 4 15 hidapi 0 5 2 https github com signal11 hidapi linux 3 1 0 https mirrors edge kernel org pub linux kernel v3 x linux 4 1 15 https mirrors edge kernel org pub linux kernel v4 x rscode 1 3 https sourceforge net projects rscode files rscode xz 5 1 1 https tukaani org xz libsrp 2 1 2 https github com secure remo...

Страница 15: ...rence to radio television reception FCC RF Radiation Exposure Statement This device is capable of operating in 802 11a mode For 802 11a devices operating in the frequency range of 5 15 5 25 GHz they are restricted for indoor operations to reduce any potential harmful interference for Mobile Satellite Services MSS in the US Wi Fi Access Points that are capable of allowing your device to operate in ...

Страница 16: ...puissance de sortie émise par l appareil de sans fil Barco est inférieure à la limite d exposition aux fréquences radio d Industry Canada IC Utilisez l appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal Avertissement L exposition aux rayonnements fréquences radio 1 Pour se conformer aux exigences de conformité RF canadienne l exposition cet appareil ...

Страница 17: ...2 4 CS 100 CS 100 HUDDLE Installation 33 4 1 Installation methods for the Base Unit 34 4 2 Table mounting 34 4 3 Wall mounting 34 4 4 Video signal connections to the Base Unit 35 4 5 Audio connection 36 4 6 LAN connection 36 4 7 Out of the box use 36 4 8 Out of the box use with Ethernet link 37 4 9 Integration in the Enterprise network 38 4 10 Integration in a dedicated Enterprise network 40 4 11 ...

Страница 18: ...es SNMP 78 6 19 Services Remote Button Pairing 79 6 20 Security security level 79 6 21 Security passwords 81 6 22 Security HTTP Encryption 82 6 23 Status information Base Unit 84 6 24 Date Time setup manually 84 6 25 Date Time setup time server 86 6 26 Energy savers 87 6 27 Buttons 88 6 28 Buttons External access point 88 6 29 Buttons External access point mode EAP TLS 89 6 30 Buttons External acc...

Страница 19: ...19 R5900022 18 ClickShare CS 100 series 1 1 Documentation 20 1 2 Symbols and fonts 20 Introduction to the Installation Guide 1 ...

Страница 20: ...ervice Guide R5900026 Button Guide R5900007 Recycling Manual R5900028 API Guide R5900018 A printed copy of the Safety Guide is included in the CS 100 CS 100 HUDDLE box at purchase User and installation manuals can be downloaded from Barco s website www barco com clickshare Always check for the latest version of the manual on www barco com clickshare Depending on the CS 100 CS 100 HUDDLE version so...

Страница 21: ... in bold e g OK Menu items are indicated in italic Step related notes tips warnings or cautions are printed in italic Procedure related notes tips warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon Introduction to the Installation Guide ...

Страница 22: ...R5900022 18 ClickShare CS 100 series 22 Introduction to the Installation Guide ...

Страница 23: ...ons 25 2 3 About the Base Unit 26 2 4 About the Button 28 2 5 Mobile Device Support 30 2 6 Ports used by the CS 100 CS 100 HUDDLE Base Unit 30 About this chapter It gives an overview of the specifications of a CS 100 CS 100 HUDDLE set and of the different components in the set CS 100 CS 100 HUDDLE Specifications 2 ...

Страница 24: ...u can buy additional Buttons and a tray to store the Buttons A standard CS 100 HUDDLE set consists of only a Base Unit You can buy optional Buttons when needed 1 2 Image 2 1 1 Base Unit 2 Button only for CS 100 Accessories included Depending on the country where you buy the product the following regionalized accessories can be included in the CS 100 CS 100 HUDDLE box Products for CS 100 Contains A...

Страница 25: ... ClickShare app Extended desktop Available for Windows requires ClickShare Extension Pack Authentication protocol WPA2 PSK in stand alone mode WPA2 PSK or IEEE 802 1X using the ClickShare Button in network integration mode Wireless transmission protocol IEEE 802 11 a g n Reach Adjustable with signal strength modulation max 30m 100 ft between ClickShare Button and ClickShare Base Unit Frequency ban...

Страница 26: ...k integration mode Dimensions HxWxD 16 3 mm x 59 3 mm x 162 52 mm 0 64 x 2 335 x 6 398 Power consumption Powered over USB C 5V DC 350mA Typical 500mA Maximum 2 3 About the Base Unit Base Unit The Base Unit receives the wireless input from the Buttons and controls the content of the meeting room display and the sound of the meeting room s audio system The Base Unit can be installed in two different...

Страница 27: ...em LEDs behavior Explanation static red receiving content from the Buttons and streaming towards the display pairing and software update of the Button is done You can now unplug the Button from the Base Unit during the first phase of the Base Unit boot process blinking white system is starting up during the second phase Button pairing is in progress software update of the Base Unit breathing white...

Страница 28: ...yout of the Base Unit The serial number label containing the Barco part number the revision number production date week year and the serial number The product label with the applicable certification logos The product label contains the Barco logo the product name the Barco part number the power rating markings for applicable standards CE CCC UL markings for waste regulation Made in Bluetooth Bluet...

Страница 29: ...op s screen on the meeting room display Clicking the Button during the meeting will toggle the sharing of the screen LED ring The LED ring indicates the current status of your ClickShare LEDs behavior Explanation white blinking the Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application pairing software update of the Button in the Base Unit is i...

Страница 30: ...r Apple App Store Before you can use your mobile device with ClickShare you have to connect the mobile device Wi Fi with the ClickShare Base Unit Wi Fi Follow the instructions as given in your mobile device user guide App Used on Logo ClickShare App iOS Android 2 6 Ports used by the CS 100 CS 100 HUDDLE Base Unit Overview Sender CS 100 CS 100 HUDDLE Base Unit ClickShare Button TCP 6541 6542 6543 6...

Страница 31: ...31 R5900022 18 ClickShare CS 100 series 3 1 Environmental Condition Check 32 3 2 Basic Workflow 32 Getting started 3 ...

Страница 32: ...ucts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the installation site is not excessive 3 2 Basic Workflow Before using CS 100 CS 100 HUDDLE 1 Unpack the ClickShare components and accessories from the box For a detailed overview of the content of the CS 100 CS 100 HUDDLE box see About the CS 100 CS 100...

Страница 33: ...34 4 4 Video signal connections to the Base Unit 35 4 5 Audio connection 36 4 6 LAN connection 36 4 7 Out of the box use 36 4 8 Out of the box use with Ethernet link 37 4 9 Integration in the Enterprise network 38 4 10 Integration in a dedicated Enterprise network 40 4 11 Power connection 41 CS 100 CS 100 HUDDLE Installation 4 ...

Страница 34: ... of the box use with Ethernet link Integration in the Enterprise network Integration in a dedicated Enterprise network 4 2 Table mounting Overview Put the Base Unit directly on the meeting room table The total weight of the Base Unit is 600 g 4 3 Wall mounting About wall mounting No mounting bracket is needed to install the Base Unit on the wall The Base Unit can be mounted in any position on the ...

Страница 35: ... 6 5 mm 3 Hook the Base Unit on both screw heads and slide the Base Unit downwards until it is fixed 4 4 Video signal connections to the Base Unit About Video signal connection A single screen can be connected to the Base Unit To connect a display an HDMI connection should be made between the Base Unit and the display To connect 1 Connect the Base Unit to the display using a display cable Note No ...

Страница 36: ...3 5mm into the audio out of the Base Unit 2 Connect the other side to the meeting room s sound system Audio output needs to be selected in the Configurator for more info see Audio settings page 66 Sound is not sent out In some Windows environments sound is not sent out This can be solved as follow 1 Right click on the sound icon in the system tray and select Playback devices The Sound window opens...

Страница 37: ...his setup requires the least installation effort and keeps any shared data completely separated from your Enterprise network Updating and configuring the Base Units will need to be done manually 4 8 Out of the box use with Ethernet link Overview In this extended out of the box mode an Ethernet connection is made between the ClickShare Base Unit and the corporate network The ClickShare Base Unit Wi...

Страница 38: ...witch their Wi Fi connection to the Base Unit SSID 4 9 Integration in the Enterprise network Overview In this full network integration mode the ClickShare Base Unit is integrated into the corporate network or guest network via a cabled connection The Base Unit s wireless access point is typically disabled and all traffic from the Button s the ClickShare App Airplay Google Cast and Miracast travels...

Страница 39: ...pp without switching networks keeping their internet access over Wi Fi Guests can share using the ClickShare Button keeping their internet access over Wi Fi When the Base Unit Wi Fi is enabled direct connections to the Base Unit are also possible How to setup via the Configurator 1 Connect the Base Unit and browse to the ClickShare Configurator and log in 2 Select Button in the System menu and cli...

Страница 40: ... fine grained access control or to separate the ClickShare network traffic from all other IP traffic to ensure business requirements in terms of bandwidth and latency Note The ClickShare Buttons are also connected to the dedicated LAN and all sharing traffic travels through that LAN to the Base Unit When using a ClickShare Button or ClickShare App for sharing all users can keep their computers con...

Страница 41: ...Wi Fi settings page 67 Setup via XMS 1 Log in to XMS and go to the Base Units tab 2 In the device list select the Unit s for deploying network integration mode and click Edit in the top right menu 3 Browse to System Button Connects To in the configurator 4 Select External Access Point from the drop down menu 5 Select the preferred authentication mode and fill out the details 6 Click Save Changes w...

Страница 42: ...R5900022 18 ClickShare CS 100 series 42 1 2 3 Image 4 7 Mounting adapter piece Image 4 8 Type A Image 4 9 Type A Image 4 10 Type C CS 100 CS 100 HUDDLE Installation ...

Страница 43: ...43 R5900022 18 ClickShare CS 100 series Image 4 11 Type G Image 4 12 Type I 3 Connect the power cable to the wall outlet CS 100 CS 100 HUDDLE Installation ...

Страница 44: ...R5900022 18 ClickShare CS 100 series 44 CS 100 CS 100 HUDDLE Installation ...

Страница 45: ...8 ClickShare CS 100 series 5 1 Pairing 46 5 2 ClickShare Extension Pack 47 5 3 ClickShare Extension Pack installer 47 5 4 ClickShare Windows Certified driver 48 5 5 ClickShare Desktop app 48 Preparing the Buttons 5 ...

Страница 46: ... Button in one of the USB port available on the Base Unit you are using image is only given as example all USB connectors can be used Note For some ports or Buttons it can be necessary to use a convertor Image 5 1 Pair Button Both the LEDs of the Button and the LEDs of the Base Unit are blinking white This means pairing is in progress The Base Unit automatically checks whether the software of the ...

Страница 47: ...extension pack can be downloaded via http www barco com en product clickshare extension pack 5 3 ClickShare Extension Pack installer Interactive setup In this setup the user runs the installer which will install the ClickShare Extension Pack on his computer after the user accepts the EULA After the setup finished the ClickShare launcher will be started automatically The Extended desktop driver can...

Страница 48: ...rameter indicates that the installation will be done in silent mode meaning that there will be no visible windows during the installation ADDLOCAL This parameter indicated the type of the installation No parameter added installs only the launcher Windows environment variable The variable to be used is CLICKSHARE_LAUNCHER_CLIENT_PATH The value should be the path to the client software 5 4 ClickShar...

Страница 49: ...scroll long lists of meeting rooms before being connected to your meeting room Installation When the ClickShare desktop app is not pre deployed in your IT environment you can download and install the software without administrator rights from www clickshare app Preparing the Buttons ...

Страница 50: ...R5900022 18 ClickShare CS 100 series 50 Preparing the Buttons ...

Страница 51: ...ver Integration 78 6 18 Services SNMP 78 6 19 Services Remote Button Pairing 79 6 20 Security security level 79 6 21 Security passwords 81 6 22 Security HTTP Encryption 82 6 23 Status information Base Unit 84 6 24 Date Time setup manually 84 6 25 Date Time setup time server 86 6 26 Energy savers 87 6 27 Buttons 88 6 28 Buttons External access point 88 6 29 Buttons External access point mode EAP TL...

Страница 52: ...R5900022 18 ClickShare CS 100 series 52 CS 100 CS 100 HUDDLE Configurator ...

Страница 53: ...nge your configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Microsoft Edge Firefox Google Chrome and Safari 2 Browse to the IP address of your device Note If you do not know the IP address due to Show network info is disabled connect via a direct connection or via a wireless connection to your device to discover the wired IP...

Страница 54: ...r language changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and the Privacy policy and click OK By default the password is set to admin Warning It is strongly recommended to change the default password into a strong password on first use to prevent that anyone else accessing the configurator can change the settings of the ClickShare Base Unit S...

Страница 55: ...available you should connect to the Base Unit directly with your laptop via an Ethernet crossover cable and access the web interface using the fixed IP address 192 168 1 23 Make sure your own LAN adapter is set in the 192 168 1 x range To access the Configurator via a direct connection 1 Connect the Base Unit to your laptop using an Ethernet cable 2 On your laptop open a browser Note Supported bro...

Страница 56: ...Band If your Base Unit is set to that frequency range those devices will not be able to connect to the Base Unit via the wireless network Overview of functions Group Function Personalization On Screen ID Wallpaper Configuration Files Display Audio Display Audio Wi Fi Network Wi Fi Settings LAN Settings Services Security Security levels Passwords System Base Unit Status Date Time Energy Savers Butt...

Страница 57: ...57 R5900022 18 ClickShare CS 100 series Image 6 4 Configuration wizard To start the wizard click on Start Configuration Image 6 5 Configuration wizard Personalisation CS 100 CS 100 HUDDLE Configurator ...

Страница 58: ...ee Meeting room information page 60 System Time zone manual time setup See Date Time setup manually page 84 Use NTP See Date Time setup time server page 86 Security Level settings See Security security level page 79 Password ClickShare Configurator WebUI password See Security passwords page 81 Network Frequency band channel Wi Fi passphrase See Wi Fi settings page 67 Image 6 6 Configuration Wizard...

Страница 59: ... languages are possible Arabic Simplified Chinese Traditional Chinese Danish Dutch English Finnish French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Swedish Text size 1 Log in to the Configurator 2 Click Personalisation On Screen ID 3 Click on the drop down box next to On screen text size and select the desired font size The following sizes are possible Small Medium Large ...

Страница 60: ...r the meeting room This text is shown on the user s device when the Button is ready to share Ready to share on on the central screen connected to the Base Unit and in the list of AirPlay receivers on the user s iOS device 4 Click in the input field next to Location name and enter the location 5 Click in the input field next to Welcome message and enter the desired message Show on screen informatio...

Страница 61: ...eral ClickShare and a quick start wallpaper are available The possibility exists to upload personal backgrounds wallpapers The default wallpapers cannot be removed from the system Wallpaper selection 1 Log in to the Configurator 2 Click Personalisation Wallpaper Image 6 9 Wallpaper selection The Wallpaper selection pane is shown The current selected wallpaper is shown with a red border 3 Select on...

Страница 62: ...lpaper will be displayed when no one is sharing content The video output of the Base Unit is disabled when no content is shared This feature is especially useful when the Base Unit is integrated in a larger AK system 6 6 Personalisation Personalized wallpaper About a personalized wallpaper Via the Configurator it is possible to upload personalized backgrounds or wallpapers The upload file should b...

Страница 63: ...cked and when valid format and size the file is uploaded The new wallpaper gets a red border 5 Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is displayed on top of the page Change personalized image 1 Click Personalisation Wallpaper 2 Hoover your mouse over the current personalized image and click Change image CS 100 CS 100 HUDDLE Configurator ...

Страница 64: ...se over the current image and click on the trash bin to remove the image Image 6 13 Remove wallpaper The personalized wallpaper is removed and the default wall paper is activated 6 7 Manage configuration files About Manage configuration files A full backup can be downloaded but cannot be used to duplicate configuration settings to other Base Units Therefore it is possible to download a Portable ve...

Страница 65: ...on another Base Unit 5 To upload a configuration click on Upload Configuration A browser window opens Navigate to the upload file xml file and click Open to upload A full backup can be uploaded on the Base Unit where the backup was created and a portable version can be uploaded on any other Base Unit of the same model When uploading a config file the history of software updates and paired Buttons ...

Страница 66: ... is reached When the slider is set completely to the right the screen saver will never be activated 6 9 Audio settings About the audio settings The audio functionality can be disabled or enabled When the enable and or disable setting is changed the Buttons must be re paired before the setting becomes active Image 6 16 Audio settings Audio disabling or enabling will require a repairing of the Butto...

Страница 67: ...ed to operate the Base Unit outside its intended geographical region About Wi Fi A connection with the Base Unit can be made via a wireless connection A fixed wireless IP address is used to establish the connection The transmission power of the wireless signal can be reduced An overview of the current settings is given when Wi Fi Settings is selected and operational mode is Access Point Image 6 17...

Страница 68: ...it settings 4 Click on the drop down box next to Operational Mode and select the desired mode The following options are possible Access Point continue with the next blocks in this topic Wireless Client only for CSE 200 Off About frequency band channel selection In an ideal setup overlapping channels should not be used for two ClickShare Base Units within range of each other As the channels in the ...

Страница 69: ...he sources of interference and the active RF systems There are several Wi Fi survey tools available on the market Based on the results from a site survey the least occupied channel can be found and selected for each meeting room 2 Select the wireless connection frequency band 2 4 GHz or 5 GHz by clicking on the drop down box and selecting the correct band Below the channel selection pane an indica...

Страница 70: ...octets of the new IP address or subnet mask Note This must NOT be 0 0 0 0 for static IP Address assignment 6 11 LAN settings About LAN network settings A network connection can be configured through DHCP or by manually entering a fixed IP address DHCP Dynamic host configuration protocol DHCP is a communications protocol that lets network administrators manage centrally and automate the assignment ...

Страница 71: ...net and gateway input fields are activated 2 Click in the input field of the IP address and fill out the 4 octets Note An address contains 4 octets with a maximum value of 255 This must NOT be 0 0 0 0 for static IP Address assignment 3 Click in the Subnet mask input fields and fill out the 4 octets as appropriate for the local subnet 4 Click in the Default Gateway input fields and fill out the 4 o...

Страница 72: ... to Use a proxy server Image 6 21 Proxy settings The proxy settings become available 2 Enter the proxy server address Enter the IP address or hostname Some proxy servers need a port number user name and password for others is this optional 3 Optionally enter the used server port 4 Optionally enter the user name 5 Optionally enter the password 6 Click Save changes to apply the settings 6 12 LAN Set...

Страница 73: ...lic Key Infrastructure to distribute server and client certificates For some organizations this might be too big of a hurdle for those cases EAP TTLS and PEAP provide good alternatives Even though a X 509 client certificate is not strictly required by the standard it is mandatory in most implementations including for ClickShare When implemented using client certificates EAP TLS is considered one o...

Страница 74: ...re allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for your domain 4 Save configuration Using SCEP The Simple Certificate Enrolment Protocol SCEP is a protocol which enables issuing and revoking of certificates in a scalable way SCEP support is included to allow a quicker and smoother integration of the ClickShare Base Unit and Buttons into the corpo...

Страница 75: ...uration to save the settings 6 14 LAN Settings EAP TTLS security mode About EAP TTLS EAP TTLS Tunneled Transport Layer Security is an EAP implementation by Juniper networks It is designed to provide authentication that is as strong as EAP TLS but it does not require each user to be issued a certificate Instead only the authentication servers are issued certificates User authentication is performed...

Страница 76: ...use the same identity and password to connect to the corporate network 4 Optionally upload the CA certificate The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for your domain 5 Click Save configuration 6 15 Services mobile devices ClickShare app This function enables the possibility to connect with a mobile device using the C...

Страница 77: ...e ClickShare app is activate 6 16 Service ClickShare API remote control via API About API settings The API can be enabled or disabled that means that the access to the unit from an external device can be allowed or can be blocked This functions in enabled by default How to enable 1 Log in to the Configurator 2 Click Wi Fi Network Services Image 6 27 ClickShare API setting 3 Check the check box in ...

Страница 78: ...rvices SNMP About SNMP Simple Network Management Protocol SNMP is an internet standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behaviour In general a SNMP management suite running on a server communicates with an SNMP agent running on the device The SNMP agent collects and exposes device information...

Страница 79: ... Buttons on most of the types of ClickShare Base Units Your computer can pair up to four Buttons at once with a known Base Unit It is not necessary anymore to physically connect the Button with the Base Unit to pair it This functionality makes it easy to use any Button with any Base Unit Before you can use the ClickShare Button Manager a password must be configured on each Base Unit How to setup 1...

Страница 80: ...not possible and no wireless access to the Configurator WebUI When a security level is set the individual items included in that security level can be changed using the individual item in the Configurator When changing an individual item the security level indication will be adapted accordingly but no other settings will be changed automatically E g when level 3 is set and you change mobile app bl...

Страница 81: ...mage 6 32 Passwords 3 Click in the WebUI Password pane in the input field next to Old password and enter the old password 4 Click in the input field next to New password and enter a new password 5 Click in the input field next to Confirm password and enter the new password again 6 Click Save changes to apply Changing the ClickShare API Password 1 Log in to the Configurator 2 Click Security Passwor...

Страница 82: ...ate a custom certificate 1 Log in to the Configurator 2 Click Security Passwords and scroll to HTTP Encryption 3 Click Setup HTTP encryption Image 6 33 HTTP Encryption 4 Choose the HTTP Encryption Mode Check the corresponding radio button Image 6 34 HTTP encryption mode The following modes are possible Upload Certificates Create Certificate Signing Request Generate ClickShare Self Signed Certifica...

Страница 83: ...oad CSR Upload a certificate 1 Click Security Passwords and scroll to HTTP Encryption 2 Click Setup HTTP encryption 3 Choose Upload Certificate Image 6 36 The Upload certificate window opens 4 Enter your passphrase and click Upload certificate A browse window opens 5 Browse to the certificate file and click Open A certificate can have the following formats pfx p12 PKC 12 pem Base64 encoded 6 Click...

Страница 84: ...s Base Unit restart 1 Log in to the Configurator 2 Click Support Base Unit Status Image 6 37 3 To restart the Base Unit click on Restart Base Unit A ClickShare system reboot message with progress bar is displayed while rebooting takes place When the reboot is finished a re login is necessary 6 24 Date Time setup manually About Date Time setup The date and time can be set manually using the time zo...

Страница 85: ...put field next to Date A calendar window opens The current date is indicated with a red background Image 6 39 Date selection 6 To change the month click on the left or right arrows next the month name until the desired month and year are obtained Click on a number in the number field to setup the day 7 To change the time click in the time field next to Time A window with 3 scroll counters open Ima...

Страница 86: ...erver the status is indicated as disabled How to setup 1 Log in to the Configurator 2 Click System Date Time Image 6 41 Time server setup The current time is indicated next to Current time 3 Check the radio button next Use NTP 4 Enter a NTP server address next to NTP servers Enter the IP address or server name Note Multiple servers maximum 5 can be added separated by a comma 5 Select the time form...

Страница 87: ...the Base Unit s USB port Detection of display hot plug Deep standby When the Base Unit goes in Deep standby mode it will shut down all processes including the Wi Fi access point and the secondary LAN connection For devices with two LAN interfaces e g CSE 800 when there is an active network connected to the primary LAN connection and Corporate network is enabled the primary LAN interface will remai...

Страница 88: ...e is indicated and the list of Buttons is given 3 Click Edit settings 4 Select to which access point the Buttons are connected Click on the drop down list next to Buttons connect to and select the desired point Depending on the selection internal access point or external access point settings should be filed out For an internal access point no settings are needed 6 28 Buttons External access point...

Страница 89: ...down box and select the desired method Manually provide Client CA certificates Auto enrollment via SCEP Manually providing certificates 1 Upload client certificate Click on Choose file and browse to the desired file Allowed file formats pfx PKCS 12 p12 Base64 encoded DER The should at least include the client certificate and corresponding private key 2 Enter the Client certificate Password 3 Uploa...

Страница 90: ...eters to use for NDES SCEP enrolment Image 6 45 Buttons EAP TLS SCEP SCEP ServerIP hostname This is the IP or hostname of the Windows Server in your network running the NDES service By default HTTP is used E g http myserver or http 10 192 5 1 SCEP User name This is a user in your Active Directory which has the required permission to access the NDES service and request the challenge password To be ...

Страница 91: ...Identity 3 Enter a Password 4 Upload CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for your domain 5 Click Save Changes to save the settings 6 31 Buttons External access point mode PEAP How to fill out the settings 1 Fill out a Corporate SSID CS 100 CS 100 ...

Страница 92: ...load CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for your domain 5 Click Save Changes to save the settings 6 32 Buttons External access point mode WPA2 PSK How to fill out the settings 1 Fill out a Corporate SSID Image 6 48 Buttons External access point m...

Страница 93: ...ure automatic updates Automatic The system will automatically detect firmware updates and install them for you when it s not in use Notify The system will automatically detect firmware updates and notify you on the web interface dashboard and firmware page The update can then be initiated via the Support Updates Firmware page Off The system will not detect firmware updates and will not notify you ...

Страница 94: ...n page xms cloud management platform Download the firmware on a USB stick and plug in this USB in your device For more information see Firmware update page 98 6 34 Support Updates Troubleshoot log settings About logging Both Button and Base Unit log data is saved in log files on the Base Unit These log files can contain debugging information They can be downloaded on a local computer and cleared o...

Страница 95: ...update history is cleared The table with the associated Buttons is cleared The admin password is reset to admin Debug logging and remote logging are disabled Restoring to factory defaults will require a repairing of the Buttons used with this Base Unit and the setup flow has to be redone How to restore factory defaults 1 Log in to the Configurator 2 Click Support Updates Troubleshoot Image 6 51 Tr...

Страница 96: ...R5900022 18 ClickShare CS 100 series 96 Alternative way The Base Unit can be reset to factory defaults by plugging in the power cable while pressing the reset button CS 100 CS 100 HUDDLE Configurator ...

Страница 97: ...97 R5900022 18 ClickShare CS 100 series Firmware updates 7 ...

Страница 98: ... for CSE devices For more information consult the XMS s user guide which can be downloaded from Barco s website www barco com clickshare To update the Base Unit software by copying the software on a USB stick 1 Download the latest version of the firmware from Barco s website www barco com clickshare Click on Support and select the update firmware button of your device type 2 Unzip the zip file 3 C...

Страница 99: ...99 R5900022 18 ClickShare CS 100 series Troubleshooting 8 ...

Страница 100: ...another browser version Check the browser settings No connection There are three methods to access the web interface Refer to the corresponding chapter of the documentation Check the proxy settings Users do not get a ClickShare drive when inserting the Button in their laptop No automatic refresh of drives Windows tries to assign the ClickShare drive to an already reserved drive letter Refresh your...

Страница 101: ...2 seconds to use the Show me full screen function The ClickShare software is not running Go to the ClickShare drive and run the software Your content is removed from the display and the LEDs on the button are blinking white Connection to the Base Unit is lost ClickShare tries to restore the connection automatically If it fails the LEDs on the Button start blinking red Unplug the button from your l...

Страница 102: ...guration file is corrupted In the Configurator goes to Support Updates click on Troubleshoot and press Reset to factory defaults No LAN connection with the Base Unit Wrong IP address IP address is not within your LAN range DHCP is not enabled No Wi Fi connection with Base Unit SSID not correct Enter the correct SSID Barco knowledge base and YouTube videos Go to the product page on Barco s website ...

Страница 103: ...103 R5900022 18 ClickShare CS 100 series Environmental information 9 ...

Страница 104: ...m municipal waste If the battery contains more than the specified values of lead Pb mercury Hg or cadmium Cd these chemical symbols will appear below the crossed out wheeled bin symbol By participating in separate collection of batteries you will help to ensure proper disposal and to prevent potential negative effects on the environment and human health 9 2 Rohs compliance Turkey RoHS compliance T...

Страница 105: ...定产品基于中国大陆的电子信息产品环保使用期限通则标准 All Electronic Information Products EIP that are sold within Chinese Mainland must comply with the Marking for the restriction of the use of hazardous substances in electrical and electronic product of Chinese Mainland marked with the Environmental Friendly Use Period EFUP logo The number inside the EFUP logo that Barco uses please refer to the photo is based on the G...

Страница 106: ...esence condition 備考2 〇係指該項限用物質之百分比含量未超出百分比含量基準值 Note 2 〇 indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence 備考3 係指該項限用物質為排除項目 Note 3 The indicates that the restricted substance corresponds to the exemption 9 3 Importers contact information Contact To find your local importer contact Barco directly or one of Barco s regio...

Страница 107: ......

Страница 108: ...www barco com R5900022 18 2022 01 19 Wi Fi ...

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