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R5900120 /03

ClickShare CX-50 Gen2

54

Image 3–20

Enter a time zone and make a selection between manual time setup and the use of NTP.
For more info about manual time setup, see

“Date & Time setup, manually”, page 128

.

For more info about the use of an NTP server, see

“Date & Time setup, time server”, page 130

.

6.

Security settings

Image 3–21

Set the desired security level. For more info, see

“Security, security level”, page 122

.

7.

Password change

CX-50 Gen2 Installation

Содержание C5011S

Страница 1: ...ENABLING BRIGHT OUTCOMES Installation manual Model C5011S ClickShare CX 50 Gen2...

Страница 2: ...Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com...

Страница 3: ...signin Product Security Incident Response As a global technology leader Barco is committed to deliver secure solutions and services to our customers while protecting Barco s intellectual property When...

Страница 4: ......

Страница 5: ...6 Network deployment requirements 30 3 7 Network connected setup 32 3 8 Dual network connected setup 33 3 9 Dedicated network setup 34 3 10 Display connection to the Base Unit 36 3 11 Fully equipped A...

Страница 6: ...ess Client EAP TTLS 106 5 16 Wi Fi settings Wireless Client PEAP 107 5 17 Wi Fi settings Wireless Client WPA2 PSK 109 5 18 LAN settings 110 5 19 LAN Settings Wired Authentication 112 5 20 LAN Settings...

Страница 7: ...7 R5900120 03 ClickShare CX 50 Gen2 5 44 Troubleshoot diagnostics 146 6 Firmware updates 147 6 1 Updating the CX 50 Gen2 firmware 148 7 Troubleshooting 149 7 1 Troubleshooting list 150 Index 153...

Страница 8: ...R5900120 03 ClickShare CX 50 Gen2 8...

Страница 9: ...rational It provides detailed information on how to configure your CX 50 Gen2 Available System documentation Next to the installation manual a user guide and a safety manual are available on Barco s w...

Страница 10: ...platforms and connects instantly with most brands of peripherals speakers microphones webcams soundbars when using the Conferencing Button or ClickShare app At the moment 6 different versions are ava...

Страница 11: ...cord Printed safety manual R9861622xx2B2 R9861622 2x R9861600D01C3 DC adapter with regional depending power cord Printed safety manual R9861600D01C3 1x R9861600D01C3 Contact your local sales represen...

Страница 12: ...160 30Hz USB C DP ALT mode front Audio output USB jack HDMI Connections Front side 1x USB C 3 1 Rear side 1x USB C 3 1 2x USB A 3 1 1x Ethernet LAN 2 5Gbit Audio analog line out on jack socket 3 5mm C...

Страница 13: ...and reporting Yes Warranty 1 year standard 5 years coverage via SmartCare Conferencing Button Weight 60 gr 0 132 lb Frequency band 2 4 GHZ and 5 GHz Wireless transmission protocol IEEE 802 11 a b g n...

Страница 14: ...ebcam and soundbar Furthermore it will send out the content from the camera and or the speakerphone towards the Button The Base Unit can be inside a cabinet in the meeting room or put on the meeting r...

Страница 15: ...the system LEDs behavior Explanation static red receiving content from the Buttons and streaming towards the display during the first phase of the Base Unit boot process blinking white system is star...

Страница 16: ...om of the Base Unit reference 1 on Image 1 5 1 1 2 Image 1 5 Antenna The antenna is built in in the CX 50 Gen2 Bottom layout of the Base Unit The serial number label containing the Barco part number t...

Страница 17: ...17 R5900120 03 ClickShare CX 50 Gen2 markings for applicable standards CE CCC UL markings for waste regulation Made in CX 50 Gen2 Introduction...

Страница 18: ...ur Windows or Mac pc Before you can use your mobile device with ClickShare you have to connect the mobile device Wi Fi with the ClickShare Base Unit Wi Fi Follow the instructions as given in your mobi...

Страница 19: ...19 R5900120 03 ClickShare CX 50 Gen2 2 1 Environmental Condition Check 20 2 2 Security recommendations before starting 21 2 3 Basic Workflow 22 Getting started 2...

Страница 20: ...ice is protected from the harmful effects of hostile airborne particles in the environment of the device The manufacturer reserves the right to refuse repair if a device has been subject to negligence...

Страница 21: ...t and real time status monitoring of your devices distributed over different locations Enjoy easy automated scheduling of software updates Base Unit configuration creation of templates remote wallpape...

Страница 22: ...nnect the audio devices via USB or jack if any to the Base Unit see Fully equipped Audio only or Camera only conference room page 38 or Content Audio connection page 44 5 Connect the USB camera to Bas...

Страница 23: ...1 Fully equipped Audio only or Camera only conference room 38 3 12 Flexible Meeting Room setup 40 3 13 Touch screen connections to the Base Unit 42 3 14 Camera connection 43 3 15 Content Audio connect...

Страница 24: ...unt Wall mount A Kensington lock is foreseen on one side of the Base Unit WARNING Ceiling mount is not allowed Standalone or network integration The Base Unit can be used as standalone unit or integra...

Страница 25: ...nit in an open emplacement and avoid installing a metallic shell For an optimal user experience both ClickShare and BYOD services such as AirPlay Google Cast or Miracast have different implementations...

Страница 26: ...R5900120 03 ClickShare CX 50 Gen2 26 3 3 Table mounting Overview Put the Base Unit directly on the meeting room table The total weight of the Base Unit is 900 g CX 50 Gen2 Installation...

Страница 27: ...How to install 1 Drill two holes in the wall or ceiling as indicated on the drawing Horizontal distance 162 mm 162 6 5 Image 3 1 Mounting holes 2 Insert a plug in each hole if needed depends on the wa...

Страница 28: ...R5900120 03 ClickShare CX 50 Gen2 28 CX 50 Gen2 Installation...

Страница 29: ...ClickShare Button allows you to stay connected to the internet Users who wish to share with the ClickShare Desktop App ClickShare Mobile App AirPlay and Chromecast will have to connect to the Base Un...

Страница 30: ...utbound TCP Port 443 to xms cloud barco com MyBarco portal outbound TCP Port 443 to barco com login xms cloud barco com Optional Web Configurator of the device TCP ports 80 and 443 to the Base Unit or...

Страница 31: ...31 R5900120 03 ClickShare CX 50 Gen2 Sender Receiver Ports SNMP UDP 161 and 162 REST API TCP 4003 CX 50 Gen2 Installation...

Страница 32: ...without losing the internet connectivity Sharing via Miracast depends on the configuration of the device Using a ClickShare Button allows guests to stay connected to the Guest LAN and thus retain int...

Страница 33: ...y over Wi Fi direct Image 3 4 How to setup via the Configurator 1 Connect the Base Unit and browse to the ClickShare Configurator and log in 2 Select Button in the System menu and click Edit settings...

Страница 34: ...se Unit to share with the ClickShare Desktop App ClickShare Mobile App AirPlay and Chromecast and will only be able to access the internet if the device supports to use data 3G 4G 5G at the same time...

Страница 35: ...ation mode 3 Open the Configure dropdown list and choose Network integration 4 Select one of the authentication modes for network integration mode and fill out the details 5 Re pair the ClickShare But...

Страница 36: ...the display using a HDMI cable Note No display cables are included in the ClickShare box at purchase HDMI OUT Image 3 6 When setting up a display configuration connect the HDMI cable to the display Wh...

Страница 37: ...way When an HDMI and USB Type C connection is made between the Base Unit and the display the HDMI connection has priority Ultra wide displays can only be connected with a Display Port to USB connecti...

Страница 38: ...ew active B Camera and speakerphone attached only local view C Camera and speakerphone attached and active local view active 1 Local view active 2 Camera connected not active 3 Speakerphone connected...

Страница 39: ...th the Button or ClickShare desktop app it allows you to connect the room speakerphone and microphone to your laptop for use in a conferencing call Video only room Video only rooms have just an USB ca...

Страница 40: ...lugging a secondary display into the front USB C port directly is not supported 2 Connect an HDMI cable from the HDMI out port of the collaboration bar to the HDMI in port of the primary display refer...

Страница 41: ...e CX 50 Gen2 Note It is not possible to pair new buttons while in Modular setup mode with the Base Unit in room system mode Modular Room System 1 2 3 Image 3 11 Example modular room system connections...

Страница 42: ...list of supported touch screen can be found on Barco s website See https www barco com en support docs TDE9538 To connect 1 Connect an HDMI cable between the Base Unit and touch screen display When ne...

Страница 43: ...cameras can be found on Barco s website Since the USB ports are USB 2 0 or higher ports HDMI cameras are supported via HDMI to USB converter To connect 1 Connect the camera via USB to the Base Unit C...

Страница 44: ...peakerphone connected When your display is connected via HDMI and it supports audio a separate audio connection is not necessary The audio signal is sent together with the video signal to the display...

Страница 45: ...sound icon in the system tray and select Default communication device The Sound window opens 2 Select Echo Cancelling Speakerphone select Set default and click Apply E g for Windows 10 1 Click on the...

Страница 46: ...ngly advise the LAN connection and the use of XMS cloud for configuration monitoring and additional functionality The LAN connection also greatly improves the user experience when using the ClickShare...

Страница 47: ...e connected HDMI signal will be converted to DipslayPort over USB C DisplayPort over USB C needs bo be enabled in the Configurator tab page Display Audio Inputs Required parts Barco HDMI in to USB C c...

Страница 48: ...90 with power specifications input 100 240V 1 2A 50 60Hz and output 19 VDC 4 74A Image 3 13 Via the power adapter 1 Plug the barrel connector of the power adapter into the power input of the Base Unit...

Страница 49: ...49 R5900120 03 ClickShare CX 50 Gen2 Image 3 14 The display sends power to the Base Unit and the Base Unit sends video signal to the display CX 50 Gen2 Installation...

Страница 50: ...w to connect 1 Make a connection between the laptop USB Type CTMport and the front USB Type CTMport of the Base Unit can also with the USB Type CTMport on the Barco HDMI in to USB C convertor Note Mak...

Страница 51: ...reen is seen on the connected monitor Image 3 16 Onboarding screen There are now 2 ways to continue 1 Check for updates optional configure your Base Unit and register to XMS Cloud See Preferred way to...

Страница 52: ...hat package contains a 5 year coverage for hardware increased service levels 5 year analytics and XMS for management How to handle 1 Connect the device s WiFi with the given instructions The default S...

Страница 53: ...version will be downloaded but the update of the firmware will be executed only when finishing the configuration wizard For more info about automatic firmware update see Firmware Update page 141 Click...

Страница 54: ...of NTP For more info about manual time setup see Date Time setup manually page 128 For more info about the use of an NTP server see Date Time setup time server page 130 6 Security settings Image 3 21...

Страница 55: ...o enter the Configurator For more info see Security passwords page 124 8 Network settings Image 3 23 Select the frequency band channel and enter a Wi Fi passphrase when desired For more info see Wi Fi...

Страница 56: ...the registration procedure Follow the procedure in Registration to XMS Cloud page 59 10 Overview page Image 3 25 Gives an overview of the current configuration Click Finish configuration When your dev...

Страница 57: ...57 R5900120 03 ClickShare CX 50 Gen2 Image 3 26 CX 50 Gen2 Installation...

Страница 58: ...n on the meeting room display and the unit can be used with it s default configuration However as long as the Configuration Wizard has not been completed the initial startup screen will again be shown...

Страница 59: ...tion can be done to XMS cloud by the end customer preferred flow or by the reseller in the name of the customer Online to XMS cloud 1 Surf to https xms cloud barco com add The XMS login page is displa...

Страница 60: ...3 29 Company information 5 Enter the device token to setup your device and to receive your 5 years of service coverage The device token is indicated on the wizard screen see Image 3 25 Click Continue...

Страница 61: ...61 R5900120 03 ClickShare CX 50 Gen2 Image 3 31 Assign meeting room Your device is successfully registered CX 50 Gen2 Installation...

Страница 62: ...ch can be downloaded from Barco s website Verify the publisher Barco of the Enterprise Application before adding it to your tenant Limit the access of the Enterprise Application ClickShare Calendar Sy...

Страница 63: ...t page is displayed Image 3 33 2 Click Connect Azure Account You will be redirected to your Microsoft Azure account The Microsoft sign in window will be displayed 3 Sign in with the correct administra...

Страница 64: ...nd shows the Continue integration button Image 3 36 6 Click Continue integration to request the O365 admin s final permission to read calendar information for each room account and generate credential...

Страница 65: ...alendar 1 On the Manage Calendar page spot the desired Meeting room and click on Link Base Unit Image 3 39 Example of the Manage Calendar window The Base Unit selector window is prompted Image 3 40 Ex...

Страница 66: ...t device About Credentials By default the user does not need to do anything for expiring credentials as XMS Cloud auto renews credentials during an periodic credentials check If renewed the renew cred...

Страница 67: ...1 Pairing 68 4 2 ClickShare Extension Pack 70 4 3 ClickShare Extension Pack installer 71 4 4 ClickShare Windows Certified driver 73 4 5 ClickShare Desktop App 74 4 6 MSI installer of the ClickShare D...

Страница 68: ...nly be paired to one Base Unit at a time The Button will always make connection to the Base Unit it was last paired to To pair a Button to the Base Unit by plugging in 1 Insert the Button in the USB t...

Страница 69: ...69 R5900120 03 ClickShare CX 50 Gen2 Image 4 3 Preparing the Buttons...

Страница 70: ...ed by default To change the default behavior of the installer the installer will need to be executed with command line parameters The ClickShare Extension Pack can be installed by the end user manuall...

Страница 71: ...stall the ClickShare Extension pack using the Windows command prompt Following is an example of a silent installation version numbers are only given as example always check Barco s web for the latest...

Страница 72: ...auncher application will be started right after the installation finishes if this parameter is set to YES Otherwise the launcher application will not be started qn This parameter indicates that the in...

Страница 73: ...automatically lauches the executable on the Button Note that at least version 1 20 0 is required in order to support Buttons with firmware version 4 10 or higher In case an older version is installed...

Страница 74: ...onnect When using Outlook as your main agenda you get also an immediate overview of your next meetings No need to search for the appointment or invite in Outlook Just click Join to join your conferenc...

Страница 75: ...nstaller by double clicking the downloaded file The installation wizard starts Follow the instruction on the different windows Image 4 5 3 Read the License Agreement and check the I accept the terms i...

Страница 76: ...R5900120 03 ClickShare CX 50 Gen2 76 Preparing the Buttons...

Страница 77: ...ion 112 5 20 LAN Settings EAP TLS security mode 113 5 21 LAN Settings EAP TTLS security mode 115 5 22 Service mobile devices 117 5 23 Service PresentSense 119 5 24 Service ClickShare API remote contro...

Страница 78: ...figurator in XMS cloud will in time more elaborated than the local configurator Therefore it preferred to configure your devices via XMS cloud For more info see XMS documentation The next topics are d...

Страница 79: ...hange your configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Microsoft Edge Firefox Google Chrome and Safari 2 Browse to the...

Страница 80: ...tor language changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and the Privacy policy and click OK By default the password is set to admin Warning...

Страница 81: ...een available you should connect to the Base Unit directly with your laptop via an Ethernet crossover cable and access the web interface using the fixed IP address 192 168 1 23 Make sure your own LAN...

Страница 82: ...he password is set to admin The configurator opens The wired IP address is given on the startup page Older laptops might not support the 5 GHz Frequency Band If your Base Unit is set to that frequency...

Страница 83: ...n wizard by clicking at the bottom left on Configuration wizard or on Lauch configuration wizard on the dashboard page Image 5 4 Configuration Wizard start All basic settings necessary to configure th...

Страница 84: ...e automatically See Firmware Update page 141 Firmware update manually Personalisa tion Language on screen text See On Screen ID information page 85 Meeting room name location name and welcome message...

Страница 85: ...sed to share content No status bar displayed anymore The status bar pops up to show status changes notifications pin code etc and fades out again With touch screens a tag enables you to bring up the s...

Страница 86: ...name and enter a name for the meeting room This text is shown on the user s device when the Button is ready to share Ready to share on on the central screen connected to the Base Unit and in the list...

Страница 87: ...hown The current selected wallpaper is shown with a red border 3 Select one of the available wallpapers and click on Save Changes Note By default two general Barco wallpapers are available They are au...

Страница 88: ...their screen Checked wallpaper will be displayed when no one is sharing content Not checked no wallpaper will be displayed when no one is sharing content The video output of the Base Unit is disabled...

Страница 89: ...sonalized wallpaper selection A browser window opens 4 Browse for the desired image click Open to load the image The content of the file is checked and when valid format and size the file is uploaded...

Страница 90: ...ts a red border 4 Click on Save changes to apply the personalized wallpaper and replace the previous file The message Successfully applied changes is displayed on top of the page Remove personalized w...

Страница 91: ...tion Configuration Files Image 5 12 Configuration files 3 To download a full backup click on Full Backup An xml file containing all information and history will be downloaded This file can be reused o...

Страница 92: ...R5900120 03 ClickShare CX 50 Gen2 92 CX 50 Gen2 Configurator...

Страница 93: ...s connected to the output the Model Vendor or indicated When no display is connected the indication Not Connected is displayed next to Model Vendor Display mode The display mode can be set to either C...

Страница 94: ...HDMI or DP or audio jack The UI illustration image shows a device with USB speakerphone connected Since all audio is played out and captured from the echo cancelling speaker the peripheral will cance...

Страница 95: ...elect the desired option The following option are possible Wired RoomDock display screen will be displayed on local device DisplayPort over USB C input from HDMI device via convertor to DisplayPort ov...

Страница 96: ...s going on with the camera stream quality and format change The quality score reflects the image quality where zero means the lowest quality accepted by ClickShare lowest bandwidth and 100 means the m...

Страница 97: ...ia the configurator is supported for Logitech Meetup and Rally and only when the camera is not in use When the installed firmware version is lower than the Barco certified peripheral firmware version...

Страница 98: ...type Note Standby mode will automatically switch to and remain locked as ECO mode Modular setup 1 Set Audio Output to USB under Display Audio Outputs 2 Enable the check box under Peripheral switching...

Страница 99: ...s is selected and Access Point is enabled Image 5 19 Wi Fi settings The Access Point Settings and the Wireless Client settings can be enabled or disabled after clicking Edit settings Check the check b...

Страница 100: ...l number Base Unit 4 If you want to broadcast this SSID check the checkbox before Enable SSID broadcast About frequency band channel selection In an ideal setup overlapping channels should not be used...

Страница 101: ...box and selecting the correct band Below the channel selection pane an indication is given of the available bandwidth of the current channel To see if sufficient bandwidth is available in a different...

Страница 102: ...nality and central management in XMS It offers increased flexibility in the placement of the Base Unit as a network cable drop is no longer required on the installation location How to activate Wirele...

Страница 103: ...ed using client certificates EAP TLS is considered one of the most secure EAP methods The only minor disadvantage compared to PEAP and EAP TTLS is that the user identity is transmitted in the clear be...

Страница 104: ...erver From Base Unit firmware version 02 12 00 and later we support both NDES and standard SCEP NDES requires the following parameters SCEP Server This is the IP or hostname of the Windows Server in y...

Страница 105: ...105 R5900120 03 ClickShare CX 50 Gen2 Image 5 25 Wi Fi Settings Wireless Client EAP TLS SCEP CX 50 Gen2 Configurator...

Страница 106: ...edentials are transported in a securely encrypted tunnel established based upon the server certificates User authentication is performed against the same security database that is already in use on th...

Страница 107: ...But in this application note with regard to PEAP we are referring to PEAPv0 with EAP MSCHAPv2 as the inner authentication method This is one of the two certified PEAP implementations in the WPA and W...

Страница 108: ...R5900120 03 ClickShare CX 50 Gen2 108 File should at least contain the root CA certificate for your domain 6 Click Save Changes to save the settings CX 50 Gen2 Configurator...

Страница 109: ...point is encrypted using a 256 bit key How to start up for WPA2 PSK 1 Select WPA2 PSK from the drop down list next to Authentication Mode Image 5 28 Wi Fi Settings Wireless Client WPA PSK 2 Fill out a...

Страница 110: ...e assigned to each machine Without DHCP the IP address must be entered manually at each computer and if computers move to another location in another part of the network a new IP address must be enter...

Страница 111: ...MUST be on the local subnet Note This must NOT be 0 0 0 0 If there is no router on the local subnet then just set this field to any IP Address on the subnet 5 Click in the DNS Servers input field and...

Страница 112: ...tication Image 5 31 Wired authentication The setup wizard starts 2 Select the authentication method Click on the drop down and select the desired method The following methods are available No authenti...

Страница 113: ...dvantage compared to PEAP and EAP TTLS is that the user identity is transmitted in the clear before the actual TLS handshake is performed EAP TLS is supported via SCEP or manual certificate upload How...

Страница 114: ...ES service Only http is allowed E g http myserver or http 10 192 5 1 SCEP username This is a user in your Active Directory which has the required permission to access the NDES service and request the...

Страница 115: ...TTLS is usually implemented in corporate environments without a client certificate we have not included support for this If you prefer using client certificates per user we suggest using EAP TLS How t...

Страница 116: ...R5900120 03 ClickShare CX 50 Gen2 116 File should at least contain the root CA certificate for your domain 5 Click Save configuration CX 50 Gen2 Configurator...

Страница 117: ...For more information about using Google Cast consult the user guide of your device The supported versions of Google Cast can be found on Barco s website www barco com clickshare The support of non re...

Страница 118: ...ast check the check box in front of Streaming via Google Cast To allow streaming via Miracast check the check box in front of Streaming via Miracast Note from firmware version 2 12 after a factory res...

Страница 119: ...n a popup on his PC The app will connect and disconnect automatically when you enter or leave the meeting room No meeting room selection nor entering pin codes is necessary Only those in the room can...

Страница 120: ...ged in Security Passwords Image 5 38 ClickShare API documentation How to enable remote control via API 1 Log in to the Configurator 2 Click Wi Fi Network Services 3 Check the check box in front of Rem...

Страница 121: ...Log in to the Configurator 2 Click Wi Fi Network Services 3 Scroll to SNMP Image 5 39 Service SNMP 4 Check the check box in front of Enable The configuration fields become available How to configure 1...

Страница 122: ...s level is used for organizations that have extremely strict requirements with regards to security Level 3 contains the level 2 security extended with blocking of mobile apps downgrading firmware not...

Страница 123: ...123 R5900120 03 ClickShare CX 50 Gen2 Image 5 40 Security levels 3 Select the desired security level icon 4 Click Save changes to apply the setting CX 50 Gen2 Configurator...

Страница 124: ...gs Changing the ClickShare Configurator API password 1 Log in to the Configurator 2 Click Security Passwords Image 5 41 Passwords 3 Click in the Password pane in the input field next to Old password a...

Страница 125: ...default a self signed certificate is used How to setup 1 Log in to the Configurator 2 Click Security Passwords Image 5 42 HTTP Encryption 3 Click on HTTP encryption 4 Choose the certificate The follow...

Страница 126: ...ens 3 Select the desired custom certificate file and click Open The allowed file formats are pfx p12 PKCS 12 pem Base64 encoded 4 Click on Generate CSR A Download Certificate Signing Request page open...

Страница 127: ...ed Current uptime time since last startup Lifetime uptime time used since first startup Overall status Base Unit restart 1 Log in to the Configurator 2 Click Support Base Unit Status Image 5 45 3 To r...

Страница 128: ...down box next to Time zone and select the corresponding time zone 4 Check the radio button in front of Set time and date manually 5 To change the date click in the input field next to Date A calendar...

Страница 129: ...Click on the up down arrow of each scroll counter until the correct hour minutes and seconds are obtained 9 Select the time format Checked use of 24 hour time format Not checked use of 12 hour time f...

Страница 130: ...n to the Configurator 2 Click System Date Time Image 5 49 Time server setup The current time is indicated next to Current time 3 Check the radio button next Use NTP 4 Enter a NTP server address next t...

Страница 131: ...Plugging in an HDMI display Plugging in an HDMI source When a camera starts streaming Standby mode When the Base Unit goes in deep standby mode it will shut down all processes including the Wi Fi acc...

Страница 132: ...the Buttons List containing Serial number MAC address Article code Firmware version It is possible to update the software of the Buttons over Wi Fi Model info Amount of connections Last connection To...

Страница 133: ...op down box and select the desired method Manually provide Client CA certificates Auto enrollment via SCEP Manually providing certificates 1 Upload client certificate Click on Choose file and browse t...

Страница 134: ...p is allowed E g http myserver or http 10 192 5 1 SCEP username This is a user in your Active Directory which has the required permission to access the NDES service and request the challenge password...

Страница 135: ...r corporate wireless infrastructure to which the ClickShare Buttons will connect 2 Fill out the Domain and Identity 3 Enter a Password 4 Upload CA certificate Click on Choose file and browse to the de...

Страница 136: ...rporate wireless infrastructure to which the ClickShare Buttons will connect 2 Fill out the Domain and Identity 3 Enter a Password 4 Upload CA certificate Click on Choose file and browse to the desire...

Страница 137: ...point mode WPA2 PSK The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect 2 Fill out Passphrase The key used in WPA2 PSK to authenticate onto the wireless in...

Страница 138: ...the blackboard setting 1 Log in to the Configurator 2 Click System Blackboard Image 5 58 Save annotations 3 To enable or disable Blackboarding check or uncheck the checkbox in front of enable or disab...

Страница 139: ...cloud click here https xms barco com add The device token is given and can be copied Image 5 59 XMS cloud no registration When your device is correctly registered the following message is displayed Th...

Страница 140: ...company with budget predictability swift hardware replacement and expert support from both Barco and our partners for up to 5 years When SmartCare is activated in the SmartCare pane the message Smart...

Страница 141: ...e Support Updates Firmware page Off The system will not detect firmware updates and will not notify you Manual firmware update 1 Download the latest version of the firmware from Barco s website 2 Log...

Страница 142: ...k and managed via the XMS Cloud management platform the firmware can be upgrade via this Management solution For more information on upgrading firmware in this way consult Barco s web pages on XMS htt...

Страница 143: ...vers only a few hours before it will be overwritten Therefore it is important if you discover a problem with your system to download the logging immediately How to use 1 Log in to the Configurator 2 C...

Страница 144: ...everted to defaults There is no need to go through the onboarding procedure The device will not be removed from the organization account in XMS cloud How to erase 1 Log in to the Configurator 2 Click...

Страница 145: ...e box The unit needs to be connected to the internet to complete the first time setup How to reset 1 Log in to the Configurator 2 Click Support Updates Troubleshoot Image 5 64 Factory reset 3 Click Re...

Страница 146: ...ate file in the log archive This file can only be opened with a network monitoring tool How to start 1 Log in to the Configurator 2 Click Support Updates Troubleshoot 3 In the Diagnostics pane click R...

Страница 147: ...147 R5900120 03 ClickShare CX 50 Gen2 6 1 Updating the CX 50 Gen2 firmware 148 Firmware updates 6...

Страница 148: ...the software on a USB stick To update the Base Unit software by copying the software on a USB stick 1 Download the latest version of the firmware from Barco s website www barco com clickshare Click o...

Страница 149: ...149 R5900120 03 ClickShare CX 50 Gen2 7 1 Troubleshooting list 150 Troubleshooting 7...

Страница 150: ...ling away Wireless congestion Use a WiFi scanner to find a free wireless channel and select it via the web interface You can use commercial as well as free online tools such as inSSIDer or Xirrus for...

Страница 151: ...r scheme To improve ClickShare uses resources from the GPU In combination with other programs which do so Windows 7 sometimes shows this message suggesting to disable Aero to improve the performance o...

Страница 152: ...ttings ClickShare Base Unit does not start up correctly Configuration file is corrupted Browse to the Configuration tab of the Web Interface and press Load Default Settings No LAN connection with the...

Страница 153: ...8 Button Pairing 68 Prepare 67 Buttons 132 External access point EAP TLS 133 EAP TTLS 135 PEAP 136 WPA2 PSK 137 C Calendar Integration XMS Cloud 62 ClickShare API 120 Password 124 Configuration Wizard...

Страница 154: ...nit 26 Wall mounting Base Unit 27 L LAN settings 110 LAN Settings Wired authentication 112 EAP TLS 113 EAP TTLS 115 Language 85 Location name 85 Log settings 143 M Meeting room name 85 Mobile Device S...

Страница 155: ...ng 144 Troubleshooting list 150 U Update Firmware Base Unit 141 Button 141 Upload configuration 91 W Wall mounting Base Unit 27 Wallpaper 87 Personalized 89 WebUI password 124 Welcome text 85 Wi Fi se...

Страница 156: ...R5900120 03 ClickShare CX 50 Gen2 156 Index...

Страница 157: ......

Страница 158: ...www barco com R5900120 03 2023 10 04 Wi Fi...

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