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Cod.81320556

3.3.4.7

Delete application

This is an emergency procedure that deletes the entire software application from the device. This
means all the application data will be permanently deleted (configuration, database, customized files
and software).

After that, to use the device a new installation of the system is required. This can be done using:

•

the software update procedure (see “Software update” for more info),

eventually followed

by the restoring of a backup archive (see “Configuration Restore” for more

info)

•

the image restore procedure (see “Restoring an application image” for more

info)

NOTE: all the application files will be permanently deleted!

Select the “

Delete application

” icon

A first warning message is shown.

Press YES to continue, NO to abort

the procedure

Since the procedure is extremely
critical, a second warning message is
shown.

Press YES to continue, NO to abort
the procedure

A DOS window is shown during the
process. Wait until the window is
automatically closed

Содержание Skynet

Страница 1: ...Cod 81320556 1 Skynet Start Manual Technical Department 81320556 REL 1 1 Mar 2020 ...

Страница 2: ...Cod 81320556 2 ...

Страница 3: ... 3 3 4 Restore 38 3 3 5 Utility 50 4 VNC Server Activation 57 5 Appendix 58 5 1 Appendix A The Available Memory Devices 58 5 1 1 Using the Internal Memory 59 5 1 2 Using the USB Flash Drive 59 5 2 Appendix B The Configuration Backup Restore 59 5 2 1 The Configuration Items 60 5 2 2 The Customized Folder 60 5 2 3 Notes about Procedures 61 5 3 Appendix C Patch installation 63 5 3 1 When to Install t...

Страница 4: ... Changes between Versions 66 Changes from 1 X to 2 0 66 Changes from 2 0 to 2 1 66 Changes from 2 2 to 2 3 67 Changes from 2 3 to 2 4 67 Changes from 2 4 to 2 5 67 5 6 Appendix F Main board Test 67 5 6 1 Scales 67 5 6 2 Mother board and Optional Cards 74 ...

Страница 5: ...hing the display In particular Tap the screen during the 5 seconds interval The default loading of the software system is stopped and a password request is shown to open the internal menu Don t tap the screen during the 5 seconds interval Start runs the installed software system and closes up Due to the system structure built to reach the legal approval of the device this internal menu is the only...

Страница 6: ...es are managed in this application And with the same logic the internal menu will possibly be enhanced in the future with new functionalities especially to improve the support to the maintenance 2 Software activation When the Skynet is first started the software must be activated There are two activation modes 1 with QR Code a QRcode reading app and an internet connection is required 2 with Public...

Страница 7: ...on of the QR Code 3 If you need to change the Serial number click on the box to open the keyboard page otherwise go directly to step 5 4 Using the displayed keyboard enter the device serial number Then click the Save button to set NOTE x button deletes the current value Back button aborts the procedure ...

Страница 8: ...change a warning message pops out to inform that system has detected a Law change Press Yes only if sure to set the new law press No to cancel operation 8 Read the QR Code auto generated with the QR reader app NOTE click once on the QR Code to force the refresh of the code NOTE if you are having trouble reading the QR Code in small displays long press the QR Code to view it in full screen otherwis...

Страница 9: ... obtained from the app using the numeric keyboard then press the Unlock button NOTE x button deletes the current value Back button aborts the procedure 11 If the code is OK a Key valid message is shown Click on the OK button to complete the procedure NOTE if the code is wrong an error message is shown Press the OK button to edit the code again ...

Страница 10: ...obtained from B TEK using the numeric keyboard then press the Unlock button NOTE x button deletes the current value Back button aborts the procedure 4 If the code is OK a Key valid message is shown Click on the OK button to complete the procedure NOTE if the code is wrong an error message is shown Press the OK button to edit the code again ...

Страница 11: ...his allows to open the internal menu the X button deletes the current value and the Back button aborts the menu opening This password has a fixed value because its aim is simply to make a mild control on who can open the menu This just to avoid that everyone can open the menu without however to manage a real policy that is not required as above mentioned all the functions available from the menu a...

Страница 12: ... procedures linked to these are accurately described As above shown the two buttons defined outside the menu are the Info button opens the page with info about the version of the BSP and its patch the software application and the Start application below an example the Start button runs the software application and closes Start System info Start application ...

Страница 13: ...Cod 81320556 13 ...

Страница 14: ... next window is shown Using the numeric keyboard enter the password and press Login This allows to open the internal menu the X button deletes the current value and the Back button aborts the menu opening This password opens a light menu with reduced functionality aimed primarily at the end customer with the aim of simplifying the use of the application ...

Страница 15: ...on with the useful procedures for the end customer Network settings Opens the window to manage the network settings Language settings Opens the window to set language and culture Software update Updates the software system using the proper installation pack Display calibration Opens the WinCE panel to manage the resistive display calibration Capacitive display calibration Not implemented ...

Страница 16: ...s the window to manage the network settings Language settings Opens the window to set language and culture Framework settings Define the application operating mode Display calibration Opens the WinCE panel to manage the resistive display calibration Display rotation Opens the window to manage the display rotation Date Time settings Opens the WinCE panel to manage the date time setting Software act...

Страница 17: ...Click on Save to apply the new connection configuration 4 If everything is fine a message pops out to inform the configuration was applied with success Click Ok button for escape 3 3 1 2 Language settings This procedure sets language and culture used by the device as a default 1 Select the Language settings icon 2 Select the required language among the available ones ...

Страница 18: ... of the procedure 3 3 1 3 Framework settings Skynet has two main different operating modes the online mode and the standard mode 1 The Standard mode is the default operating mode the weighing application installed onto the device 2 The Online mode is used with Flexpoint applications Skynet only controls scale and other configured physical devices using framework exe while the user interface is dra...

Страница 19: ...vice startup After this timeout is elapsed the device is automatically rebooted 3 3 1 4 Display calibration This procedure calibrates the touch screen display of the Skynet 1 Select the Display calibration icon 2 In the shown window select the Calibration panel the second tab 3 Tap the Recalibrate button to start the calibration procedure ...

Страница 20: ...rocedure is completed and a message is shown Tap on display to close the window 6 Click on the OK button to close the Stylus Properties window and return to the start menu 3 3 1 5 Display rotation This procedure is to screen rotation of Skynet devices mounted on the wall 1 Select the Display rotation 2 In the shown window select the rotation degree 3 Select the value and press Save 3 3 1 6 Date Ti...

Страница 21: ...1320556 21 1 Select the Date Time settings 2 In the shown window select the date and set the time 3 Press Apply on the shown window to save Press OK to close the window 3 3 1 7 Software Activation See cap 2 ...

Страница 22: ...ard ZIP archive provided directly by B TEK Therefore before starting the procedure 1 the installation pack shall be retrieved from B TEK 2 the installation pack shall be copied on one of the available memory devices to be used inside Skynet see Appendix 3 Appendix A The Available Memory Devices for more info 4 if you choose an external device as the source of loading connect the device before star...

Страница 23: ... end of the procedure 3 3 2 2 Software update This procedure updates the software application installed on the device Through this function a different newer or older version of the same software can be installed But also a complete different kind of software can be installed to replace the current one To complete the procedure a proper installation pack a ZIP archive with a predefined internal st...

Страница 24: ...use the special procedure to do that 1 Select the Software update icon 2 Select YES to create a configuration backup see Configuration backup for more info Select NO default option to skip this procedure and to move directly to step 7 NOTE saving a backup copy is strongly recommended because some steps of this procedure are destructive 3 Click on the Next button to proceed NOTE the Back button lef...

Страница 25: ...in the backup file see Appendix B The Configuration Backup Restore for more info NOTE this window is visible only if the YES option was selected at step 2 NOTE the default option where everything is selected is recommended 6 Click on the Next button to complete the procedure NOTE this window is visible only if the YES option was selected at step 2 7 Wait till the backup is created NOTE if somethin...

Страница 26: ...lect the source where the ZIP file is stored see Appendix Appendix A The Available Memory Devices for more info NOTE the Back button left arrow aborts the procedure 10 Select the proper installation pack The list is updated after the previous step and all the valid archives found in the selected memory are shown NOTE the Back button left arrow aborts the procedure 11 Click on the Next button to co...

Страница 27: ...pops out to inform you that you are updating a software with a new release or with a different code click Yes to proceed or No to abort 15 Some messages are shown to describe the current status of the process NOTE this step requires some minutes NOTE if something goes wrong a message is shown to describe the error and the procedure is aborted 16 A proper message is shown when the update is complet...

Страница 28: ... NOTE this window is visible only if the YES option was selected at step 17 NOTE the Back button left arrow aborts the procedure 19 Click on the Next button to complete the procedure NOTE this window is visible only if the YES option was selected at step 17 20 A proper message is shown when the restoring is completed Click on the Next button to go on NOTE this window is visible only if the YES opt...

Страница 29: ...vices to be sure the procedure can find this when required see Appendix Appendix A The Available Memory Devices for more info 1 Select the Upload custom logo icon 2 Select the source where the ZIP file is stored see Appendix Appendix A The Available Memory Devices for more info 3 Select the proper ZIP file The list is updated after the previous step and all the valid archive found in the selected ...

Страница 30: ...ocedure is aborted 6 Some messages are shown to describe the current status of the process 7 A proper message is shown when the procedure is completed Click on the Next button to go on NOTE if something goes wrong a message is shown to describe the error NOTE if the format of the extracted file is not supported the file will be automatically deleted ...

Страница 31: ...Saves a copy of the Alibi Memory files 3 3 3 1 Configuration backup This procedure creates a ZIP archive where the data inside the system configuration database customized files are copied Using the restore procedure see Configuration Restore for more info these data can be restored on the same device on both legal and not legal system another device only if the target system is not legal The name...

Страница 32: ...the procedure 3 Checking the relative item select which data have to be copied in the backup file see Appendix B The Configuration Backup Restore for more info NOTE the default option all is selected is recommended 4 Click on the Next button to complete the procedure NOTE if something goes wrong a message is shown to describe the error and the procedure is aborted 5 Wait for the system to perform ...

Страница 33: ... procedure see Restoring an application image for more info these data can be restored on the same device no matter if it is a legal system or not another device only if the system is not legal This archive contains all the data stored using the Configuration backup function plus all the application files This means with this image file a complete clone of the current situation can be built no oth...

Страница 34: ...xported files see Appendix Appendix A The Available Memory Devices for more info NOTE the Back button left arrow aborts the procedure 4 Click on the Next button to complete the procedure 4 Some messages are shown to describe the current status of the process NOTE this step requires a long time ...

Страница 35: ...outside see Appendix Appendix A The Available Memory Devices for more info These files are stored in a metrological directory protected from every kind of unauthorized access Therefore the only operation allowed on these files is the copy 1 Select the Export logs icon 2 Select the destination of the exported files see Appendix Appendix A The Available Memory Devices for more info 3 Click on the Ne...

Страница 36: ...tside see Appendix Appendix A The Available Memory Devices for more info These files are stored in a metrological directory protected from every kind of unauthorized access Therefore the only operation allowed on these files is the copy 1 Select the Alibi memory export icon 2 Select the destination of the exported files see Appendix Appendix A The Available Memory Devices for more info 3 Click on ...

Страница 37: ...Cod 81320556 37 4 When procedure ends click on the Next button to close the window NOTE if something goes wrong a different message is shown to describe the error ...

Страница 38: ... default configuration and re initializes the database Delete access levels Deletes the access levels configuration and passwords Delete database Deletes the database of the application Delete configurations Delete entire application Deletes the software application 3 3 4 1 Configuration Restore This procedure restores data previously saved inside a backup archive These files are identified by a _...

Страница 39: ...Appendix Appendix A The Available Memory Devices for more info NOTE do not start the procedure if the backup archive is not available on the device NOTE the current data will be permanently deleted and replaced by the stored ones NOTE do not switch off the device while the procedure is running 1 Select the Configuration restore icon 2 A message pops out to inform you that a Database restore may cr...

Страница 40: ...e Available Memory Devices for more info 6 Select the proper installation pack The list is updated after the previous step and all the valid archive found in the selected memory are shown NOTE the Back button left arrow aborts the procedure 7 Information about the selected archive are shown to support the choice among more files ...

Страница 41: ...s shown if the database restoring is checked just to notify the potential loss of data stored after the backup creation see Appendix B The Configuration Backup Restore for more info 9 Click on the Continue button to complete the procedure NOTE during the next step the selected data on the device will be replaced by the stored ones 10 A message is shown while procedure is in progress ...

Страница 42: ... system However the legal status of the device introduces a limitation on this procedure Legal Status ON Only an image archive created on the same device can be used to restore data a control is made on that before starting the procedure Legal Status OFF Every image archive can be used created on the same device or on another one Obviously before starting the procedure the image archive has to be ...

Страница 43: ...folder NO otherwise see 5 2 2 The Customized Folder for more info 3 Click on the Continue button to go on 4 Select the source where the image file is stored see Appendix Appendix A The Available Memory Devices for more info 6 Select the proper image file The list is updated after the previous step and all the valid archives found in the selected memory are shown ...

Страница 44: ...ompleted Click on the Continue button to go on NOTE if something goes wrong a message is shown to describe the error 3 3 4 3 Restore Factory Settings This procedure restores the default status of the software application This means all the data about configuration database and customization see Appendix B The Configuration Backup Restore for more info are deleted This is enough to restore the defa...

Страница 45: ...ning 1 Select the Restore Factory Settings icon 2 Select YES to delete the Customized folder NO otherwise see 5 2 2 The Customized Folder for more info 3 Click on the Next button to proceed 4 Select YES to delete the system folder NO otherwise NOTE this operation will also delete the software licenses the device may not start if not contacting the assistance ...

Страница 46: ...re the factory set up NO otherwise 7 Click on the Next button to complete the procedure NOTE during the next step all the configuration data will be deleted 8 A proper message is shown when the procedure is completed Click on the Next button to go on NOTE if something goes wrong a message is shown to describe the error ...

Страница 47: ...Delete access levels icon 2 A warning message is shown Press YES to continue NO to abort the procedure 3 A confirmation message is shown when the process is completed 3 3 4 5 Delete database This is a procedure that deletes the database of the application from the device This means all the application data will be permanently deleted NOTE all the application data will be permanently deleted 1 Sele...

Страница 48: ... a procedure that deletes the configurations of the application from the device This means all the configurations will be permanently deleted NOTE all the configurations data will be permanently deleted 1 Select the Delete configurations icon 2 A warning message is shown Press YES to continue NO to abort the procedure ...

Страница 49: ...re update for more info eventually followed by the restoring of a backup archive see Configuration Restore for more info the image restore procedure see Restoring an application image for more info NOTE all the application files will be permanently deleted 1 Select the Delete application icon 2 A first warning message is shown Press YES to continue NO to abort the procedure 3 Since the procedure i...

Страница 50: ...est the scale and the hardware parts of the device Reset MPP Clears all MPP weights 3 3 5 1 Opt card setting This procedure sets the internal registries required to use the hardware optional cards physically installed on the device When running the procedure displays a window with the current status of the expansion cards For every available card slot the following information is provided The Slot...

Страница 51: ... a driver is linked to the slot but no card is physically connected and detected no driver is linked to the slot but a card is physically connected and detected NOTE this procedure shall be run every time something changes on the optional cards to align information stored in the internal registry and the hardware configuration 1 Select the Optional card settings icon 2 Click on the Save button to ...

Страница 52: ...on pack shall be copied on one of the available memories to be used inside the Skynet device see Appendix 3 Appendix A The Available Memory Devices for more info NOTE do not start the procedure if the file is not available on the device NOTE do not switch off the device while the procedure is running 1 Select the Patch installation icon 2 Select the source where the ZIP file is stored see Appendix...

Страница 53: ...king Mechanism for more info This means if the device is currently locked the Unlock procedure will be performed Vice versa if the device is unlocked the Lock procedure will be run The displayed icons and the side captions are automatically aligned with the current status of the system and consequentially with the procedure that will be performed LOCKED SYSTEM Device Unlock UNLOCKED SYSTEM Device ...

Страница 54: ...en while the process is running NOTE the system will be automatically rebooted at the end of the procedure UNLOCK 1 Select the Device unlock icon 2 Using the displayed numeric keyboard enter the required key code NOTE see Appendix D The Software Locking Mechanism for more info about required code NOTE x button deletes the current value Back button aborts the procedure ...

Страница 55: ...window during the Unlock process NOTE don t touch the screen while the process is running NOTE the system will be automatically rebooted at the end of the procedure 3 3 5 4 Test Hardware This a tool used for test all the hardware parts installed on the Skynet The Test is structured in two parts main board through the relative button you can choose the hardware present on the main board to test opt...

Страница 56: ... 2 Select again the button Test hardware 3 Now you can choose which parts of the hardware you want to test 4 To test the main board hardware follow the instructions written in the Mother board and Optional Cards 2 Select again the button Test Scale ...

Страница 57: ... permanently deleted 1 Reset MPP Select the Delete MPP icon 2 A warning message is shown Press YES to continue NO to abort the procedure 3 DELETION COMPLETED SUCCESSFULLY OK A confirmation message is shown when the process is completed 4 VNC Server Activation To support a remote assistance a standard VNC server is available inside the device but it is generally disabled because it requires a lot o...

Страница 58: ...om the device This is to avoid the start of the VNC Server also at the next start up Therefore to run again the server after a device reboot the file has to be copied once more on the device The software used on the Pc for activate the VNC connection is UltraVNC Viewer The software is available on the internet for free A password is required to connect a client to the VNC Server This password is l...

Страница 59: ...Drives are connected to the device at the same time a sequential number is added to this default name For instance the second USB Flash Drive will be identified by USB HD 2 Remember to connect the USB Flash Drive before starting every procedure This is because the system checks its presence only once before showing the list of the available sources Moreover wait a couple of seconds between the con...

Страница 60: ...e from Customer to Client See 5 2 2 The Customized Folder paragraph below for more info 5 2 2 The Customized Folder This folder is in the public area of the internal memory therefore always visible and modifiable from outside and is used to store public data that can be easily customized This to support a first simple customization of the system without a real change inside the software code Some ...

Страница 61: ...ed data may be older than the latest ones and this can create conflicts among information Example if data about new customers were stored in database after the last backup these will not be available after a restore procedure with this archive Obviously this can create misalignment between the local database and an external source such as the company database Restoring database all the current dat...

Страница 62: ...nce everything is compatible Same Code Different Major Release Same Different Minor Rel Software Code is the same but a different Major Release means something is not compatible no matter if the Minor Release is the same or not Only the compatible items can be restored see the specific doc for more info Same Code Same Major Release Different Minor Release Only a different Minor Release means somet...

Страница 63: ...he BSP Patch A new patch should be installed every time the current one on the device is old this means new bugs can be fixed on the device operating system To know which is the current version installed in a system the Start application can be used As shown in the next picture this value is displayed simply opening the Information window left button under the internal menu The BSP Patch is never ...

Страница 64: ...released with code 1 1 2 A new version of the BSP Image is released with code 6 16 1 and Patch default code 1 1 3 A new patch is released with code 1 2 If the latest patch 1 2 is installed on the current device to update it the final result is not the same that can be obtained installing the same patch on the latest BSP release 6 16 1 This is because all the improvements added to the new BSP Image...

Страница 65: ... mechanism is defined At the base of this mechanism there is the definition of two statuses for the device LOCKED status UNLOCKED status The mechanism is able to perform what is required to switch from the current status to the other one and can be run directly from the Start menu see 3 3 5 3 Device Lock Unlock moreinfo 5 4 1 The LOCKED Status This is the status compliant with the legal usage of t...

Страница 66: ...or the system no anyone is authorized to execute that This limitation is managed by the fact a key is required to unlock the device NOTE only the authorized technicians are able to generate the key to unlock the device NOTE this procedure has to be used only when strictly necessary NOTE remember to re lock the device when the operation is complete 5 5 Appendix E Changes between Versions Changes fr...

Страница 67: ...Code activation procedure has been described The Public Code activation procedure has been described The Upload custom logo procedure has been described The screenshots in the description of every procedure have been replaced with the new graphics Changes from 2 4 to 2 5 aligned to release 7 0 1 0 The document has been aligned to the last version of the Start application release 7 0 1 0 Skynet The...

Страница 68: ...e address jump to point 6 Note the number of the scale board must correspond to the number written on the relative page Note don t create conflict between the scale board use the address just for one scale board There is no way to use 2 scale board addressed as 1 for example 3 DIP SWITCH 11 1 This represent the hardware addressing of the scale board Means that you can t change the address of ...

Страница 69: ...e serial number written on the same label attached on the converters This serial number is unique and no others converters can have it Note Not editable 6 CHANGE NBR This button allow to change the scale number Change the scale number is necessary when a new card is installed or replaced The number of the board depends from the socket position On JBILA socket there must be installed the scale boar...

Страница 70: ...inside the USB root Note The USB must be connected before click this button 10 If you have the correct software click Yes to proceed 11 The software open automatically a DOS window wait until the end of the update Note at the end of the procedure the device will emit a long beep trough the buzzer Note if the procedure goes wrong a message will appear 12 REINIT PARAMETERS This button is used in par...

Страница 71: ...erter Note this is a irreversible procedure 14 INIT OK Press OK to end the initialization of the scale board Note exit and return inside to check the address of the scale board 15 TEST SCALE This button is used to TEST SCALE the internal scale board Press this button if you want to analyse the linearity of the converters Note to test the converters Digital or Analogue it is needed the specific sim...

Страница 72: ...e scale board 19 TEST DIGITAL SCALE If the system is digital the software recognize it and shows automatically the button TEST DIGITAL TEST Touch it to enter inside the load cells management Note The number of load cells visible is strictly connected to the parameter Number of cells configured in the metrological management 20 From this window all the working load cells connected to the scale boar...

Страница 73: ...cific application it will be changed 22 COEFFICENT SET Press the calibration button to shown the hidden buttons Click the button SET change coefficient to change the angular coefficient of the selected load cell Click the Default button to change to default the baud rate of the selected load cell Note the coefficient has to be changed manually in specific case don t touch it if you don t know what...

Страница 74: ... COM 7 Connect the cap test used for test the RS232 If the red rectangle becomes green the test is positive Follow the drawing at the end of the page to create the cap test COMX 2 OUT 1 OUT 2 Test out1 and out2 3 TEST RTC Test Real Time Clock 3 TEST BACKLIGHT This test turn off and on the backlight of the display 4 TEST BEEPER The device emits a beep trough the buzzer 5 OPT TEST ADC DAC Analog Car...

Страница 75: ...the first number is the Major value the second one instead is the Minor value for instance Version 3 1 Major 3 Minor 1 ivBSP is a synonyme of Operative System Image the file used to install WinCE on a device vThese are the same standard services available on desktop pc See the public literature available on several Internet Web Sites for more information viFor instance to update the BSP formatting...

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