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Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway
3.
Call Forwarding
a.
Call Forwarding Always
Incoming calls may always be forwarded to another designated party, and call
forwarding founder can hear the notified rings.
Figure 46
Call Forwarding Always Diagram
¾
Event 1: A makes a call to B
¾
Event 2: B responds that it is temporarily unavailable, and also returns a forwarding
destination C.
¾
Event 3: A is automatically forwarded to C instead.
Note
The events described above occur at the signaling level with user at A
unaware of them taking place. The call will be forwarded to C as if a direct
call has been placed to C.
b.
Call Forwarding Busy:
Incoming calls can be forwarded to another designated party if the phone of the called
party is busy.
Figure 47
Call Forwarding Busy Diagram