holding the Power button, removing the Back Cover, performing an OTA update and running out
of battery.
Another cause may be a regional time adjustment such as daylight savings time. Gear does not
automatically adjust for this and will fire at the old time before any time adjustment change.
Finally, it is possible that another device sent a schedule to Gear. If this happens then the
schedules which are seen on the first device are overwritten.
In most cases, simply toggling any one saved schedule off and back on will cause the time to
re-synchronize and all schedules saved on the mobile device to re-send. There is no need to
send each individual schedule entry.
Note that enabling Smart Home Mode also removes all schedules. However, this is by design
since the hub controls Gear while in Smart Home Mode.
Does Gear support Power Over Ethernet?
Gear does not support Power Over Ethernet at this time.
Where can I find additional help articles in-app or reach out to someone with questions
about AXIS Gear?
From the AXIS app navigate to the Menu and select Help. This section provides several options
including a comprehensive knowledge base, live chat, and a ticket management service for any
issues which may be experienced.
