
- 85-
Ref#9077033111
Ans:
When using EPTZ function remember that only the snapshot functions works with the EPTZ controller.
When using the mouse to Pan Tilt and Zoom into the picture the snapshot button will not capture the screen
correctly. A way to take a picture of the screen using the EPTZ with the mouse is to click on the print screen
button on the computer being used.
Q5:
Why is the RTSP not connecting to my VLC player or Quick time Player?
Ans:
To use the RTSP functionality it is necessary to first set your 9077SPD-I/O-Lite to be the DMZ host in
your network. Also be sure to port forward your device at the following ports.
Port 554 for 1280 x 720P
Port 8554 for CIF format
Please refer to the routers manual on how this is setup
Q6:
How do I improve the image quality on this device?
Ans:
The Image quality of the 9077SPD-I/O is dependent on the bit rate of the device. With a larger bit rate
the device will naturally create higher quality image, but this will affect the smoothness of the streaming
when accessed through the internet. To find the most optimal settings for image quality and streaming
smoothness, try different bit rate settings to achieve the best fit settings.
Q7:
Why can't I control the Pan / Tilt on my 9077SPD device?
Ans:
Check to see if your homing feature is on.
Q8:
Why is my panorama mode overlapping many pictures and lagging?
Ans:
Make sure that you do not have too many windows open, it will affect the speed and quality of the
image.
11.) Customer Feedback
Your Feedback is definitely important for us to continue providing the great quality products and service that
Aviosys has to offer. We definitely would like to know what you think about our products and how we can we
can make your Aviosys experience even better.
Please email us at our service department at
or visit customer feedback form at:
http://spreadsheets.google.com/viewform?hl=en&formkey=dGowalg3UndrdTJHNUIxdlljQXI3Q2c6MA..#gid=
0
We are happy to serve you to the best of our ability and to provide an ongoing positive experience with
Aviosys. Thank you for your support.