Appendix A – FAQ
45
10. Two disks have failed. What should I do?
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Swap the positions of the failed disks with the remaining two disks. If the same disks
fail, replace them. If the failures reappear at the same drive carriers, either the drive
carriers or is faulty. Perform the next step.
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Swap the position of the drive carriers that failed twice with the working drive carriers
and turn on. If the same drive carriers fail, replace them. If the failures reappear at the
same drive carrier slots, the RA4000e Series is faulty. Perform the next step.
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The RA4000e Series appears to have an internal malfunction. Consult your dealer.
11. Three disks have failed. What should I do?
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Swap the single functioning disks with each of the failed disks in turn. If the functioning
disk continues to function at its new location, the original disk was faulty and should be
replaced. If the functioning disk does not function at any of the three other locations,
the drive carriers for those location or the RA4000e Series is faulty. Perform the next
step.
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Swap the functioning drive carrier in the same way to find out if the drive carriers or the
RA4000e Series. Replace any malfunctioning drive carriers.
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Consult your dealer if the RA4000e Series appears to be faulty.
12. Four disks have failed. What should I do?
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If four disks have failed, you will need to use another disk that you know is functioning.
Use this disk in the same way as outlined in the previous answer to find out if the
malfunction is with the original disks, the drive carriers or RA4000e.
13.
What should I do when I see below error message on LCD?
Ö
Condition 1
R A I D F a i l
C o d e : 0
Note: not enough number of function disks for a RAID to operate
