Appendix E – Contact AVerMedia
57
A
A
p
p
p
p
e
e
n
n
d
d
i
i
x
x
D
D
U
U
U
p
p
p
d
d
d
a
a
a
t
t
t
i
i
i
n
n
n
g
g
g
F
F
F
i
i
i
r
r
r
m
m
m
w
w
w
a
a
a
r
r
r
e
e
e
The RA4000e Series is shipped with firmware installed. You may however wish to install new
or upgraded editions of the firmware. Ask your vendor about the latest firmware edition or
refer to the AVerMedia website http://www.avermedia.com
Once new or updated firmware has been obtained, it can be downloaded to from a host PC
with third party communication software, such as HyperTerminal, that supports ANSI terminal
emulation. Other terminal programs may be used in place of HyperTerminal to communicate
with the RA4000e Series. However, the setup process for other terminal software may differ
from that outlined in this chapter.
Array data and configurations are not affected by updating of firmware.
HyperTerminal is bundled as standard with Microsoft Windows operating
systems. It will be found in the Communications folder. The program can also
be downloaded from Hilgraeve Software at http://www.hilgraeve.com/htpe/
1. Ensure the RA4000e Series is turned off.
2. Connect one end of the supplied RS-232
cable to the RS-232 port on the rear of
and connect the other end to one of the
host computer’s COM ports.
