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Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix.
If you have any doubts phone your service provider.
Symptom
Unit does not move.
Check: Does the battery level indicator
work when the ignition is switched on?
Steering is loose or wobbly when driven.
Check: Have you hit a kerb or obstacle
hard? Are the handlebars straight when
riding in a straight line?
Vehicle behaves erratically when driven.
Check: Does the vehicle judder or cutout.
Short Range
(Check: If the red charging lamp stays on
after all night charging it may be a
defective or worn out battery.)
Solution
Freewheel is engaged.
Batteries flat – check level.
Check for tyre damage.
Damaged steering – contact service
provider.
Loose seat - contact service provider.
Possible electronic problems -
contact service provider.
Binding front wheels – contact service
provider.
Binding rear wheel - Emergency brake.
Switch into freewheel and the vehicle
should move easily - contact service
provider.
Check tyre pressures – should be 30psi
all round (Rear and centre wheels only)
Replace batteries and/or charger,
contact service provider.
