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Common Questions
I want to modify my scooter, is this ok?
No, any modification will invalidate your warranty. This is because it changes the
specification of the product and the manufacturer has to abide by the CE approval
marking.
I want to transport my vehicle but the boot lip is too high for me to lift the vehicle.
There are various techniques to loading the vehicle into a car such as using ramps, tail lift.
It depends on what type of vehicle you own. Phone your provider for details.
Can I fit weatherproofing such as a canopy?
Yes, but fit an authorised product. Remember if you alter the vehicle in any way
It will invalidate your warranty. Be aware that enclosed canopies can affect the
handling of the vehicle in strong winds. (See page 21)
How long will my batteries last and what range can I expect?
It depends on many things but a rough guide to batteries is:
Keep them charged, do not let the batteries run completely flat. If they are flat
charge them up.
The life of a battery depends upon the number of cycles the battery goes through.
If you carry out these simple instructions your batteries will have a longer life.
Range can be affected by many things such as:
Worn batteries: As they get older the range decreases
Faulty or worn drive train: Uncommon but will be checked by the engineer
during service.
Binding brakes: If your vehicle is fitted with a front emergency brake is could be
sticking, the engineer will check this during service
Low air pressure in the tyres: Common fault with low range, always keep the
tyre pressures correct
Cold weather: Battery performance decreases as the temperature drops
Incorrect charging: Part charging will eventually damage the batteries, always
fully charge your batteries after use
Weight: The heavier the weight carried on the vehicle, the lower the range.
The type of terrain: For example if the vehicle is constantly used on grass,
shingle or generally soft ground the power consumption doubles. This means
your range will decrease by 50%
Can I leave my scooter outside in the open as I do not have anywhere to store it and
how can I guard against damage or corrosion?
Always keep the vehicle in a dry area. Do not leave it outside in the elements. If you do not
have an area to store the vehicle cover it with a full waterproof cover.
