Avaya IP Office™ Platform Embedded Voicemail User Guide (Intuity Mode)
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15-604067 Issue 14b (13 November 2014)
IP Office™ Platform
Changing Your Settings: Changing Your Password
3.2 Personal Greeting
By default, callers to your mailbox hear the default system greeting. "Your call has been answered by Avaya IP Office."
You can replace this with a personal greeting.
You can delete your personal greeting at any time. If you delete it, the system plays the default system greeting to
callers.
3.2.1 Recording Your Greeting
You can record the greeting heard by callers to your voicemail. At any time, you can listen to a greeting message and
re-record it.
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A greeting must be longer than 3 seconds. The maximum length of a greeting is 120 seconds by default.
To record your greeting:
1.
Log in
to your mailbox.
2. Press 3 to select personal greetings.
3. Press 1 to create or change a greeting.
4. Start speaking your greeting at the tone.
5. When you have finished press 1 to edit your greeting.
6. Press 2 3 to playback the greeting that you have just recorded.
7. Press # to confirm the recording. The system announces the number of the greeting just recorded. If you want to
add to the recording, press 1. Start speaking the extra words, press 1 when finished.
8. Press # to save the recording.
3.2.2 Deleting Your Greeting
You can delete a personal greeting any time. If you delete it, the system plays the default system greeting to callers.
To delete your greeting:
1.
Log in
to your mailbox.
2. Press 3 to select personal greetings.
3. Press 1 to create, change or delete a greeting.
4. Press *3. The system deletes the greeting.
3.2.3 Listening to Your Greeting
At any time you can check, and if necessary change, each of your existing personal greeting messages.
To listen to your greeting:
1.
Log in
to your mailbox.
2. Press 3 for personal greetings.
3. Press 0 to listen to a greeting. If you have not recorded a greeting, you hear "Greeting not recorded."
4. Press # to return to the main greetings menu.
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