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Issue 1 October 2007 7
14.9
Replacing the Fan Power Modules....................................................... 159
14.9.1
Replacing the FPM Advanced Fan Power Module ............................... 160
14.10
Replacing Air Filters .............................................................................. 160
15
Software Upgrade ............................................................................................ 163
15.1
Online Software Upgrade – Overview .................................................. 163
15.2
Pre-Upgrade Configuration Backup ..................................................... 164
15.3
Performing the Online Software Upgrade ........................................... 164
15.3.1
Configuring the Telnet/FTP Password of the Avaya G860 Media Gateway165
15.3.2
Starting the Online Software Upgrade Wizard ....................................... 165
15.3.2.1
Welcome Questionnaire...................................................................167
15.3.2.2
Upgrading the Secondary SC Board ................................................168
15.3.2.3
Upgrading the Media Gateway Boards ............................................169
15.3.2.4
Upgrading the Ethernet Switch Boards ............................................169
15.3.2.5
Upgrading the Primary SC Board.....................................................170
15.3.2.6
Finish ...............................................................................................170
15.4
Rollback................................................................................................... 171
15.5
Software Upgrade/Rollback Troubleshooting..................................... 171
15.5.1
Performing a Manual Rollback to the Previous Software Configuration 172
16
Diagnostics & Troubleshooting...................................................................... 177
16.1
Troubleshooting Strategy ..................................................................... 177
16.2
Troubleshooting ..................................................................................... 178
16.2.1
Troubleshooting for the Avaya G860 Media Gateway Configuration.... 178
16.3
Syslog Support....................................................................................... 181
16.4
Gateway Faults and Alarm Monitoring ................................................ 181
16.4.1
List of Alarms ......................................................................................... 182
16.5
Log Utilities in Avaya G860 Media Gateway........................................ 183
16.5.1
Log Areas .............................................................................................. 183
16.5.1.1
Customer’s Log Area .......................................................................183
16.5.1.2
Avaya Technical Support Log Areas ................................................183
16.5.2
Log Files Storage and Viewing .............................................................. 184
16.5.3
Viewing Log Files................................................................................... 184
16.5.4
Collecting logs for Avaya Technical Support (for troubleshooting) ........ 185
16.6
Application, Solaris™ Log Files’ Directories ...................................... 186
16.7
Simple Diagnostic Tool’s File ............................................................... 187
16.8
Useful Solaris™ Configuration Files.................................................... 187
16.9
Information Needed when Contacting Technical Support................. 187
17
Avaya G860 Media Gateway Selected Technical Specifications ................ 189
18
Appendix - Utilities........................................................................................... 195
18.1
TrunkPack Downloadable Conversion Utility (DConvert.exe) .......... 195
18.1.1
Process Voice Prompts file(s)................................................................ 196
18.1.2
Process CAS Tables.............................................................................. 198
18.1.3
Process VXML File(s) ............................................................................ 200
18.1.4
Process Prerecorded Tones File(s) ....................................................... 200
Содержание G860
Страница 30: ...30 Installation Operation Manual Avaya G860 Media Gateway Figure 10 SC Panel ...
Страница 34: ...34 Installation Operation Manual Avaya G860 Media Gateway Figure 12 SA RTM Panel ...
Страница 36: ...36 Installation Operation Manual Avaya G860 Media Gateway Figure 13 ES 6600 Panel ...
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