Report Scheduler
Overview
CCC Report Manager
Page 8
User Manual
40DHB0002USBD Issue 1 (06/06/2001)
Report Scheduler
Overview
The Report Scheduler integrates with the Report Manager to provide report
clients the ability to schedule reports to run at chosen intervals. The
Report Scheduler makes use of the Report Repository database to store
scheduled reports and associated schedule details. It is, therefore,
installed as part of the Report Manager installation. It is designed to put
the call center manager in control of their call center.
Starting Report Scheduler
Every time the Server PC is switched on, the Report Scheduler is launched
automatically. To amend the auto start facility, refer to page 12.
If the Report Scheduler is not running you can start it by:
1. Click the
Start
button on the Windows taskbar.
2. Point to
Programs
.
3. Point to
CCC
.
4. Click
Scheduler
from the sub-menu.
The Report Scheduler window lists the tasks sent for processing. For each
task, the window displays such information as the document name. Status,
owner, priority and submission date.
The Schedule List Screen
The Taskbar Area
The left side of the taskbar at the bottom of the screen displays the current
state of the scheduler. Detailed below are the various states.
−
Ready
: The scheduler is idle
−
Connecting
: An attempt to connect to the repository database is in
progress.
−
Not Connecting
: the scheduler is not currently connecting to the
repository. This state is associated with a red warning triangle.
−
Running
: A scheduled task is being executed.
The right side of the taskbar displays the date and time that the schedule
was last refreshed. This value is taken from the SQL server and is
formatted according to the language selected for the application.
