30
GDO-9v2 SecuraLift®
Owner Installation Instructions
Symptom
Possible cause
Remedy
Door will not operate
Mains power not switched on
Door is obstructed
Door is locked or motor jammed
Door tracks/hardware damaged
Switch on mains power
Remove obstruction
Unlock door or remove jam
Door requires service/repair by
qualifi ed technician
Door starts to close but
automatically reverses to
open position
Adverse weather conditions (wind
or cold) causing door to stiffen and
become tight in the tracks
Possible obstruction in
the doorway
Increase force margin setting.
See Step 18 on page 20
Remove obstruction
Gate operates from drive unit
(operate) button but not from
transmitter.*
*See note
Transmitter code not stored
in memory
Flat battery
Code transmitter into opener’s
memory. Refer Step 19.1 on page
21
Replace battery
Door will not close fully
Door limits position need to
be reset
Reset limits positions. Refer Step
16.3 on page 18
Door will not open fully
Door limits position need to
be reset
Reset limits positions. Refer Step
16.3 on page 18
Courtesy light not working
Faulty light
Replace lamp
Auto close not working
PE Beam or wiring faulty
PE Beam not aligned correctly
PE Beam is obstructed
Door obstructed when closing
Auto close time not set
Repair P.E. Beam or replace wiring
Re-align optics. See P.E.
instructions
Remove obstruction from the path
of P.E. Beam
Remove obstruction
See Step 23 on page 23
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones,
wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of
interference such as to greatly reduce the range of the transmitter. In such an instance please contact your ATA
dealer for an alternative frequency replacement kit. As this is not a warrantable situation but an environmental
issue charges may apply for the changeover.
Troubleshooting guide
