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30 

TROUBLESHOOTING 

Problem 

Possible Cause 

Solution 

No action or image 

after powered on 

Power supply failure 

Check power supply 

Power adapter damaged 

Replace power adapter 

Power cable connection got loosen 

Check & reconnect 

No self-testing after 
powered on, or with 

motor noise 

Power cable is too long 

Use a shorter cable 

Power adapter damaged 

Replace power adapter 

Mechanical failure 

Repair 

Not controllable from 

remote controller 

Low battery of remote controller 

Change battery for remote controller 

Exceed remote control distance 

Control within distance of 8M 

After power on, 

self-test 

successfully, but not 

controllable 

Wrong address / protocol / baud rate 

Check & set again 

Wrong connection or open circuit of 

RS-485 or RS-232 cable 

Check & reconnect 

Video loss when 

pans / tilts / zooms 

Power cable is too long 

Use a shorter cable 

Power adapter damaged 

Replace power adapter 

Video cable not properly connected 

Replace with a good video cable 

Video captured after 

connected to digital 

video interface of a 

capture device is not 

good as the video 

captured after 

connected directly 

analog video 

interface of the 

capture device 

Different video capture devices have 

different video capturing 

performance, image quality maybe 

worse after it has been converted 

from analog to digital 

Consult video capture device 

supplier for more information 

Содержание JECTOR

Страница 1: ...r Tracking Camera User Manual V1 3 JECTOR Digital Corporation 5F 2 No 268 Liancheng Rd Zhonghe Dist New Taipei City 235038 Taiwan R O C TEL 886 2 82273311 E mail sale jectordigital com www jectordigit...

Страница 2: ...king temperature range of the camera is between 0 40 The ambient humidity range is 10 RH 90 RH During transporting avoid violent shake or force to the camera To prevent electric shock do not remove sc...

Страница 3: ...Make sure the camera is not directly exposed to rain and water Make sure the camera is far away from area where radiation X rays strong electric waves or magnetism is generated...

Страница 4: ...TTINGS 4 REMOTE CONTROLLER 5 INSTALLATION 7 DESKTOP MOUNT INSTALLATION 7 WALL MOUNT INSTALLATION OPTIONAL 7 CONNECTIONS 8 MENU SETTINGS 9 MENU CONFIGURATION 9 MENU EXPLANATION 13 VIDEO 14 EXPOSURE 14...

Страница 5: ...WAN CONNECTION 18 CLIENT SOFTWARE INSTRUCTION 20 SEARCH AND LIST THE CAMERA 20 SETTING 25 SOFTWARE CONNECTION 25 ANNEX 1 TECHNICAL SPECIFICATIONS 27 ANNEX 2 SIZE AND DIMENSION 29 TROUBLESHOOTING 31...

Страница 6: ...treams url rtsp IP chx x 1 2 3 IP address is acquirable through CameraCMS default rtsp port is 554 IE 1 Make sure PC and the camera are in the same LAN 2 Input IP address port number 88 port numbers f...

Страница 7: ...ork USB up to 1080P60 video output 1 channel audio LINE IN AAC Compression Support two modes of power supply POE optional power supply or adapter power supply Support VISCA interface and protocol supp...

Страница 8: ...dicator Rear View 4 USB 5 HDMI Video Output 6 LINE IN 7 Network 8 SDI 9 RS 232IN IR 10 RS 232OUT RS 485 11 DC12V RS 232IN IR Pin Definition Number Definition 1 2 3 232 TX 4 GND 5 232 RX 6 GND 7 IR 8 R...

Страница 9: ...P Switches Settings Before installing and operating the camera set video output format and menu through DIP switches The camera has two 4 digit DIP switches SW as below SW Settings No 1 4 is used to s...

Страница 10: ...ra with address 1 3 Focus Press AUTO button to switch to Auto Focus press MANU button to switch to Manual Focus mode button to Focus Near button to Focus Far button to Auto Focus once every time it is...

Страница 11: ...o previous menu 15 OK In Menu status get into relative menu option after it has been selected 16 Direction Menu Operation In Non menu status press these four buttons to pan left right and tilt up down...

Страница 12: ...As shown below on the bracket drill 4 holes on the wall and fix the bracket onto the wall by using 4 screws which should be prepared by you 2 Before fixing the camera set the DIP switches of the camer...

Страница 13: ...the camera is tightly fixed onto the bracket before your hands leave the camera CONNECTIONS Note If preset 0 has been saved after powered on camera moves to preset 0 automatically if preset 0 has not...

Страница 14: ...IRROR Refer to Page 14 SHARPNESS 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 BRIGHTNESS 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CONTRAST 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 GAMMA MODE 0 1 2 3 4 2DNR LEVEL 1 2 3 4...

Страница 15: ...8 F6 8 F5 6 F4 8 F4 F3 4 F2 8 F2 4 F2 F1 6 CLOSE SHUTTER PRI SPEED 1 25 1 50 1 75 1 100 1 120 1 150 1 215 1 300 1 425 1 600 1 1000 1 1250 1 1750 1 2500 1 3500 1 6000 1 10000 IRIS PRI IRIS F14 F11 F9 6...

Страница 16: ...ONE PUSH INDOOR OUTDOOR SODIUM LAMP FLUO LAMP SATURATION 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 HUE 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 PAN TILT ZOOM Refer to Page 16 PAN TILT SPEED 1 2 3 4 5 6 7 8 D ZOOM...

Страница 17: ...2 3 4 VIDEO FORMAT 1080P60 1080P50 1080I60 1080I50 1080P30 1080P25 720P60 720P50 MOUNT MODE STAND CEILING RS232 485 RS232 RS485 LANGUAGE ENGLISH CHINESE STATUS Refer to Page 17 ADDRESS 1 PROTOCOL VIS...

Страница 18: ...ed to different color it indicates the menu has been elected click IRIS button to get into this menu Submenus From main menu navigate to select EXPOSURE menu click IRIS to enter EXPOSURE Set menu Plea...

Страница 19: ...rdingly to working environment MANUAL manually adjust Gain Shutter Speed and Iris GAIN 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 29 30 SPEED 1 25 1 50 1 75 1 100 1 120 1 150 1 215 1 300 1 425 1 600 1 10...

Страница 20: ...compensation value for dark BLC ON OFF Backlight compensation BLC is video gain done automatically to correct the exposure of subjects that are in front of a bright light source ANTI FLICKER OFF 50Hz...

Страница 21: ...RESET 2 PRESET 3 PRESET 4 PRESET 5 PRESET 6 PRESET 7 PRESET 8 PRESET 9 HOME System ADDRESS 1 2 3 4 5 6 7 PROTOCOL VISCA PELCO D PELCO P BAUD RATE 2400 4800 9600 38400 IR ADDRESS 1 2 3 4 set camera add...

Страница 22: ...cancel and return to previous menu List Of Special Preset Commands Preset No Function 80 Turn on tracking 81 Turn off tracking 93 Cruise camera switches among saved 0 29 presets repeatedly and sequen...

Страница 23: ...me LAN as where the PC is and refer to below instructions as how to use the application software then the camera can be found and connected from the online device list WAN Connection Please refer to t...

Страница 24: ...r PC logs into router configuration menu gets into Port Mapping router management authorization may be required refer to below picture DO NOT tick Do not apply this rule from first frame under Externa...

Страница 25: ...e Managed Device of the client software CameraCMS click Add enter the IP address 115 200 31 100 and port 10200 and other information then the camera 1 can be accessed and controlled Client Software In...

Страница 26: ...teway in the Modify Network column To control and preview a camera first choose the device modify its IP address as the IP address of the same LAN then click Add to Client as the picture shown below P...

Страница 27: ...22 Preview Click Main View to get into camera control and preview part as below...

Страница 28: ...e in blue Video Preview double click the camera in the list main camera stream will be displayed in the preview window or right click the selected camera from the left column to get its main or substr...

Страница 29: ...24...

Страница 30: ...the figure below then set it as preset 1 Preset 0 it is a position that can be configured to have the camera move to once tracked object gets lost recommended to set at a full view image of the lectur...

Страница 31: ...le of preset 1 If the lecturer does not walk into the student area it s suggested to disable tilt motion Tracking Parameters Track Sens set sensitivity of tracking based on speed of movement High sens...

Страница 32: ...00s Gain Auto Manual White Balance Auto Indoor Outdoor One Push Manual Auto Tracking Sodium lamp Fluorescent lamp Exposure Control Auto Manual Shutter Priority Iris Priority Luminance priority S N 50d...

Страница 33: ...0 Interface Video Interface HDMI 1 3 3G SDI Network Interface RJ45 100M interface Reserved power over Ethernet Control Interface RS 485 RS 232 General Protocols VISCA PELCO D PELCO P Address 1 7 Power...

Страница 34: ...29 ANNEX 2 SIZE AND DIMENSION Front Top Rear Side Bottom...

Страница 35: ...ter power on self test successfully but not controllable Wrong address protocol baud rate Check set again Wrong connection or open circuit of RS 485 or RS 232 cable Check reconnect Video loss when pan...

Страница 36: ...Y06020900094 The user manual is only for a reference if there are any changes or differences please ask for the latest version from your supplier...

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