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COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.6 - Operation/Configuration - V05 09/2016
Functions
Waiting Field Function (System Telephone)
forwarding on an answering machine) do not become available again
until the waiting field reception is switched off (on the telephone). The
function in question (except parallel calling) must be switched on again.
•
The caller can be accepted normally by picking up the receiver or
placed in the waiting field by pressing the associated waiting field key.
If the automatic call acceptance is set to "on busy" or "according to a
time", callers are also automatically placed in the waiting field.
•
When a caller is put into a waiting field, they hear the on-hold music. If
a group is defined as a waiting field reception, and the "Announcement
before answering" function is enabled, the caller first hears first the
"Announcement before answering" announcement.
•
A caller is kept a max. of 16 minutes without interruption in the waiting
field. If the waiting time is not interrupted by a call to the waiting caller
or the call is forwarded, the connection is disconnected.
•
Press the corresponding waiting field key to initiate a call with a caller in
the waiting field.
•
An external caller in the waiting field can be transferred internally as
normal. If the line of the person being called is busy, the external
subscriber can be placed in that person's queue. If the person being
called does not accept the call, the external caller is put back in the
waiting field.
•
If no one is waiting in the waiting field, you can make calls as normal and
use the keys on the telephone without any restrictions.
•
Some of the keys have no function for as long as information about a
call in the queue is visible on the display (LED lights up in yellow). In this
case, as soon as you pick up the receiver, you are connected to the call
in the queue. You can prevent this by pressing the
Home
key. After this,
the LED lights up in red and the display is in the idle state. Now you can
make a call as normal, for instance, by selecting a phone number from
the telephone book.