CHAPTER 3 Starting up
C448HD C450HD | Users & Administrator's Manual
Restoring the Phone to Default Settings
Users can restore the device to factory default settings at any time. The feature can be used if a
user forgets their Admin password, for example. Two kinds of restore are available:
■
■
Performing a Hard Restore
You can either:
■
perform a hard restore while the phone is up and running (see below)
■
restore the phone’s settings to their defaults when the phone is not connected (see below)
➢
To perform a hard restore while the phone is up and running:
1.
Long-press the HOLD key on the phone (more than 15 seconds); the screen shown below is
displayed and the device performs a restore to default factory settings.
After the restore, the phone automatically reboots and goes through the Wizard and sign-
in process.
2.
Select
OK
; the sign-in screen is displayed (see
on page 39 for more information).
➢
To restore the phone’s settings to their defaults when the phone is not connected:
1.
Press the OK + MENU keys simultaneously and keeping them pressed, unplug the power
cable.
2.
Plug the power cable back into the phone continuing to press the OK + MENU keys for +-5
seconds.
3.
Release the OK + MENU keys; the phone' settings are restored to their defaults.
Performing a Soft Restore
Users must log in as Administrator (
Settings
>
Device Administration
>
Login
and then use the
virtual keyboard to enter the default password of
1234
) in order to perform a soft restore. The
soft restore is then performed in the Debugging screen.
➢
To perform a soft restore:
1.
After logging in as Administrator, you'll have Admin privileges to configure settings. Under
Device Admin Settings, select the
Debugging
option.
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