Note:
Always run a test operation before putting the pump back into operation. When the
pump is left installed in water it should be run at regular intervals (about once per week).
Warranty
All TidalWave Pumps carry a two-year limited warranty. This limited warranty is extended solely
to the original purchaser commencing from the date of original purchase receipt and is void if
any of the following apply:
• The pump has been run while not fully submersed causing the thermal protection to trip.
Skimmers using inadequate vertical filtration may create “run dry” conditions.
• The pump was not run on a dedicated circuit.
• The cord has been cut or altered.
• The pump has been misused or abused.
• Serial number tag has been removed.
• The pump has been fully or partially disassembled.
Warranty Claims
• In case of warranty claims, pump should be returned to place of purchase accompanied
by original receipt.
Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident. Before ordering repairs, carefully read through this instruction
booklet. If the problem persists, contact your dealer
4
Problem
Possible Cause
Possible Solution
Pump does
not start
Power is off
Inspect power supply
Power failure
Check power supply or contact local power
company
Voltage drop / Overload
Check / Replace the GFI (Ground Fault
Interrupter)
Power cord is not con-
nected
Connect power cord
Pump stops
after starting
Pump is
overheating
Submerge pump / Raise water level above
the handle / Allow pump to cool
Power / Current overload
Check length / size of power cable. Check
or replace GFI
Impeller is blocked
Remove debris from the impeller chamber
Diminished
flow rate or
no water
flow
Air lock
Submerse pump in a horizontal
position with the discharge facing up
Obstruction in pump
or piping
Clear obstruction
Low water level
Stop operation / Raise water level above
the handle
